"A paragraph of same way, every time number of course of development is ' successively tall ' , taxi charge ' goes up ' is gotten unusual! " recently, citizen land lady is called new civilian evening paper, tiring-room of doubt drop drop exists " ill will increases mileage " flaw. Face this to affect a business of sincere letter bottom line " big event " , at present drop drop still did not give out response.
By who are the 60% course of development that come out more smoked?
What arouse land lady suspicion first most is on August 16 14:1The brushstroke order of 3. In the drop drop express that this order belongs to blame height period of time common model the site spells a car, before taking a taxi " a price " show, fare is 25.9 yuan. Via inquiry of after the event, this distance computation is 9.94 kilometers.
The plan says: Before taking a taxi " a price " show, the person that fare is interviewed for 25.9 yuan offers a plan (similarly hereinafter)
Land lady suspicion is fascicular, she uses navigation of high heart map, discover actual journey is 6.2 kilometers, the systematic map of course and drop drop is identical, and driver whole journey presses a travel of course of drop map program. She raises doubt to the driver at once, but the other side is informed, oneself according to 6.1 kilometers collection 14.6 yuan. Change character, drop drop is smoked achieved 43.6% .
Finish after paying, land lady receives the integral of course of development that comes from a drop to remind to Zhang, show this to add course of development newly to have 6 kilometers only.
Land lady often takes a drop to spell a car to go back and forth between Yu Fengxian the area crosses a town on the west Pu Jianghua hands in 5 Xian Dongchuan with course field between district station, it is same line every time, the start that goes there and back repeatedly and terminal fixed position are same. Those who make her generate the 2nd suspicion is, fare is in all the time recently " float " , 17 yuan, 18 yuan, 20 multivariate, 30 multivariate... why can plan cost appear so big error?
Taxi charge why " successively tall " ?
Land lady was dialed 10 drip for many times phone of drop customer service, respond to ceaselessly in the ground like machinery of the other side " await patiently " in sound, much in the future, one professes " trouble removal expert " Ms. Wang just " be late " . Home Wang Zhuan says, the error of 34 kilometers is normal. But land lady feels unreasonable, she thinks, the error that the journey of Sunday run produces a few kilometers may be normal, but altogether the journey with respect to 6 kilometers, produce the error of nearly 4 kilometers actually, cannot let consumer be convinced apparently.
Land lady immediately consulted to came on October 9, 2017 the order with 6 identical distance November 2, average price is 17.55 yuan.
Mixed this year in April 6 order June, among them on April 3 13:5The brushstroke of 2 is common express order, travel course of development is 6.1 kilometers, charge is 18.53 yuan, other the express of average period of time of 5 order " a price " fare is controlled in 20 yuan.
She contrasted again 4 order August, the site that also is express spells a car, discovery " a price " charge begins " climb successively tall " , have again among them litre have fall, it is 27.3 yuan respectively, 23.1 yuan, 28.1 yuan mix 30.6 yuan.
Is it possible that is increasing mileage " does normal cover a region " ?
Land lady passes an analysis data of a group of groups, begin to suspect: Every time course of development counts metropolis rise, and float limits is great, already became drop drop " normalization " " does the operation cover a region " ? !
The plan says: Land lady passed a drop express site to spell a car for many times in August
To confirm oneself conclude, land lady spells a car through the site of drop drop express, hand in 5 Xian Dongchuan in riverside river garden and course as before go there and back for many times between district station. Among them on August 22, go a price of Cheng is 25.5 yuan, of the return trip " a price " it is 16.2 yuan. Land lady inquired through customer service the kilometer of two journeys is counted, go Cheng is 10.06 kilometers, the return trip became the 6.118 kilometers of as basic as data of high heart map conform to, differred nearly 4 kilometers.
"The course majority that general passenger takes every time is different, realize this kind of error very hard. " land lady says.
Considering the likelihood existence price moves whole element, land lady contrasted mixed 2017 the plan cost standard 2018, did not change almost, what use at making fare relatively is bigger " rise " , the influence very little of the price.
Drop drop respect does not have a response up to now
Why can the number of course of development of same Duan Lu differ such? Taxi charge " rise " why to meet such big? Does order collect fees what why can number of course of development be more than real course of development is new increase number?
Reporter with respect to this a series of problems call a drop customer service. Customer service expresses, afore-mentioned problems cannot be solved temporarily, can contact " expert " reply to the reporter as soon as possible.
Subsequently, the reporter connects a drop customer service for many times again, all be informed to continue to await " expert " reply. Before distributing news dispatches up to the reporter, still did not get the response of a drop respect.
Express to this user, current, drop drop gives travel platform government to announce user dimensions to already exceeded 5. 500 million, daily order form exceeds 30 million, with this relevant daily method the program requests to exceed 40 billion times. To " increase mileage " the doubt of flaw, have after all " baleful behead guest " ? ! Drop drop must take out a view that allows all consumer be convinced.
New civilian Chen Chunyang of Chen Hao of evening paper reporter's trainee
