A sea floor scooped up callous article to brush a few days ago explode the friend was encircled, temporarily between the motivation that aroused me to compose and desire.
Probably full a year ago, dragon cat gentleman has written an article, be called " sea floor scoops up the crisis " , be worth sea floor to scoop up the hour of deep-set food safety at that time, dragon cat gentleman elaborated the crisis of a big company.
My inter used a vocabulary to describe the government that sea floor scoops up, be called the government that opposes nature formula, all and top-ranking management, it is at least under Chinese type management, very few somebody can be accomplished through comfortable management, accomplish let company development expand.
The development story that has company of pattern of how many China, cruelty of type of how many paragraphs of China manages, these management are having very strong correlation with gallinaceous blood, enduring, sacrifice mostly, this is the answer that does not have solution it seems that.
But if must the common law that deviate organization develops, and go talking about alleged organization or of the enterprise callous, what making a mistake is simple the behavior motive that will evaluate an organization with individual affection and likes and dislikes, and oversight although constituent itself is valuable view, but it is not a real significance go up have affective individual.
Especially in the enterprise that government of big division layer system is a center, executive force and efficiency are administration of a large organization bears fitly with existent cornerstone, if did not have the cornerstone of this part, the efficiency of so large organization cannot assure possibly at all, a such enterprises are nonexistent also cannot exist, all issues that also discuss today without us.
Today our public opinion bound, at the same time the execution of indulge praise enterprise, efficiency and speed, on the other hand kink blood of iron of a company, efficiency, carry out as unnatural as what look, what so we discuss is fitly, work in concentrated model in meal industry, how to do after all, ability is weighed for not callous with not merciless.
Is sea floor scooped up why to look callous?
Without giving thought to everybody bear admit, most meal industry or a labor are at present concentrated model industry, or more for broad sense, most consumption controls modelling company is labor concentrated model enterprise, concentrated manpower endowment source control is the question that an enterprise should answer.
Because enter the general staff that serves practitioner to meal,be high school the practitioner of the following culture, before sea floor is scooped up, rarely seen college graduate enters sea floor to scoop up such meal in, so, the current situation that serves industry is whole, the culture quality of laborer is not quite high.
The essential feature of meal service line of business is the person's serviceApparent if my article caption is a such caption, everybody can be used for certain foolish will describe me, because the character of this industry decided, the many laborer of consequent need, because serve the service that the essential feature of course of study is a person, the technological process with a complex dining-room comes down, no matter be the entrance guard of antechamber, still be the specific service that personnel of plain dish serving cannot leave a person.
For quite a long time, meal this industry celebrated with hardship, meal industry is painstaking, perhaps say what the specific place of this industry decides to the working character itself of high strenth is meal. So summary rises, the laborer with labor is concentrated and celebrated meal industry is natural present a the following character:
1, work work is plodding, leave one's post rate is highDragon cat gentleman buys a website to be engaged in selling the work of promotion in X group 5 years ago, in impression, almost all meal enterprises are in the condition that is short of person and excess load movement for a long time, this itself is meal the normal of this industry. Some companies are not willing to apply a group to buy this kind of promotion at that time way is very old one part reason depends on serving personnel insufficient.
The drab job of meal industry is characteristic, decided the clerk leaves his post very easily for some time, if did not become the motive force with chief inn or the enterprise has first-rate growing latent capacity, have system of detailed manpower resource program, the manpower endowment source control of major meal company is to start level, the meal company that has complete manpower resources manager is very scarce.
This is not it is meal only such industries the problem of an industry, dragon cat gentleman is in big 2 when the business that passes a home to rank a gleam of into duty overtakes an industry, also be same also be the problem like be faced with, the sheet of working extreme is harmonic and bored, gentleman of cat of dragon of very long period of time does a thing only namely, repeat a movement to fill goods.
The entire industry of line of business of almost whole service puts the monotonicity that works so the problem that be in, short time can be impossible also that this part the job breaks up a robot to finish, if cannot plant this quite,so the job of sex of single type of work designs complete KPI and drive of reckon by the piece to assess, that can appear possibly the problem with serious another, the prompt move that is a clerk drops further, bring about bigger clerk leave one's post rate.
So, cannot simple assail KPI, the motion that to promote an enterprise efficiency place makes assail company.
2, quality of skill of this industry labor needs whole of standardization, systematization groomNo matter whole meal industry admits,dragon cat gentleman thinks, the service quality of line of business of service of integral China meal still lies generally the level that compares extensive type management and development.
In whole industry, can let an user feel the company that experiences to good service truly, everybody can think the service that has company of a few meal left impression to you, the service ability of industry of integral China meal still has larger ascendant space, go up in the service of standardization especially, the germ of this backside depends on, the service level of any industry, serve quality rise, the quality with server itself and cognitive to the service understanding have very big concern.
The fact is, if meal industry is medium,serve personnel to groom and groom into travel standardization scientifically now the company that the system exports is not too much, sea floor is scooped up can saying is among them the company of rare standardization system, on particular even significance for, the system assumed the standard that sea floor scoops up to should be mixed by professional professional skill originally the partial mission that social university should assume, adopt a true system, the person that the help did not master skill so is in at least meal begins to master certain skill in this industry.
I am not to think a sea floor to scoop up this one behavior, appearance ground is particularly exalted, because make systematic person above all the first pace is benefit certainly at the company.
all to all companies controller, if pass systematism cooperation, finish right new the system of the personnel that enters a system is transformed, the synergic itself that makes its get used to an organization is a kind of natural behavior motive, motive of this kind of behavior, you are used very hard do not describe flintily however flintily, although occasionally this kind carries out the behavior of discipline sex,be so look so unnatural.
Dragon cat gentleman once knew a well-known estate company has the discipline like an iron blood, tall canal must the telephone call that receives a boss for a short while, if was not received,may be fathered the penalty of the law. Very may much person feels this company is unnatural, very callous.
But its are in charge of high however very high loyalty is spent, because match to it, is the great progress that the enterprise lays in great efficiency, the constituent excessive price that great progress brings, make conversely no matter the person in the organization is economic efficiency or individual accrual far outclass entire industry, this moment, do you feel the enterprise is callous however beneficent? This topic at the back of us systematization discussion.
So, this is the problem that whole meal industry should face anyhow, industry whole quality was not achieved be similar to Internet such IT industry has density of density of extremely high science and technology, knowledge density, record of formal schooling, and the industry that these itself have taller standardization system to develop talent system, the enterprise is not to need to manage at the beginning too much live about skill and society of skill, and sea floor scoops up the problem that faces apparently very different.
So, what sea floor scoops up type is callous, also be sea floor is scooped up actually suffer be in tiredly at place of industry character what lift helplessly is callous, what so called perhaps sea floor scoops up is callous topic itself namely the topic dot of a make a fuss about an imaginary illness.
After all place of my good friend of a person of meal circle media says no less than: " relatively at enterprise of certain and other meal did not groom system, and more high density, the job of tall rhythm and low pay, if we still scoop up the word that is factory of sweat and toil flintily in appellation sea floor, that China still has enterprise of too much and too much meal to may be afraid for factory of sweat and toil by appellation insufficient qualification " .
Another my friend says: "Sea floor is scooped up allocate effectively what having tryinging to rely on mechanism and processing structure to assure decision-making rationality and benefit after all, but enterprise of a lot of meal is the boss decides everything, the boss is taken away everything " .
So, decision sea floor is scooped up alleged and callous, itself is the character of the industry and setting, broke away from the character of this industry and setting, it is pure only set beforehand scoop up with critically sea floor itself is opposite one kind namely the enterprise is criticized severely too much.
Sea floor scoops up the conflict with administrative realistic philosophyIn Ben Xiaozhang the key discusses sea floor to scoop up the realistic conflict that manages philosophy only
1, does sea floor scoop up such labor concentrated model how does the enterprise manage the Cenozoic Era? 2, the conflict that the management that how walks out of his sea floor scoops up to organize?Look in dragon cat gentleman, what sea floor scoops up is alleged be called callous management is the management that the enterprise regards an organization and employee as actually where is border.
1, to an enterprise, without rigorous management, especially Chinese enterprise, if advocate so called comfortable, freedom comes loose the company that type of the Silicon Valley that raise pattern runs is true without understanding Silicon Valley type management philosophy.
To the management of any person, wanting only turn over human nature on certain in the organization level, a lot of people emphasize management wanting to comply with human nature, but the corrupt be angry in human nature is crazy go to how you are complied with and be not caused with the organization destroy, the company that in estimating to be excogitated in case of company of Chinese type management, bypaths is too little still.
So, how to more comfortable administrator is versed in or let employee still feel very comfortable in management, and need not simple and rough performance way goes should everybody, itself runs the business with learn the implementation on the meaning to rise very hard namely.
If you go scooping up employee with sea floor, can let them do the business that them are good at and likes, it is an unlikely thing almost, because be scooped up to sea floor,send such work with big profit concentrated model the enterprise, itself job attribute decided that he must have the job that point-device meticulous post divides the work.
After so hutch cuts dish and the working strength that become an entrance guard in antechamber and happy degree affirmation to won't have too big difference, so next management is very simple, even if he is the job that serves as an entrance guard, also can buoyant perhaps obtain better economic gains.
Buoyant key, besides reduce working intensity, more important thing is the value move that lets every laborer experience the job and brand excessive price actually.
How to understand brand excessive value? A first-class hotel, better and better through high grade service public praise, can give the person in the organization to be able to raise brand excessive price of the individual conversely, it is me the defend that proud myself also is this brand person.
And working value sense is better understand, it is serve through making him seasonable enjoy a client to him reputably to feedback, abroad is to rely on tip to finish, and what we basically rely on is the masses is commented on wait for a tool to be opposite of a company to feedback.
Last pace is economic benefits, let laborer be paid through be being mixed for constituent job obtain match to exceed expectant economic earnings even to it.
This so final stay, you or need decide your assessment mechanism, and at present the most businesslike area lies between administrative mechanism still is KPI assessment, it is the fairest assessment mechanism, although facing all sorts of challenges,this is taken an examination of with respect to image height, but still be today however mechanism of China's fairest choose of talent of a kind of college is same.
2, sea floor scoops up such enterprise to show level, apparent and puissant canal accuses is the administrative way with the most efficient instantly.
An enterprise, final it is efficiency just can win out, the enterprise also needs finally to win out in intense competition, won't anybody can say the enterprise does not need to win out in competition, the enterprise that incommensurate market competes also can be driven out finally to give the market.
And the enterprise that is driven out to give the market, final final result is cannot bring commercial redound to business partner already, also won't can offer development channel to company staff again, scoop up such enterprise to still want should intense market to compete in the core important or urgent business inside very long period of time to sea floor so.
The speech that I had read very much Zhang Yong and share, he is not willing to mention sea floor to scoop up very much is a culture management company. But the impress that sea floor scoops up pattern of inchoate a few management to still having government, that is puissant management, puissant have a meal to eat where to the clerk, how to eat, and come off work even go going to company living quarter how to to want roaring influence to arrive in elevator someone else these detail of dig or dig out with a finger or sth pointed very fine, cost the government that has fixed rate to employee birthday even.
In these administrative detail, appearing the feeling of type of a kind of parent actually, perhaps taking a kind of traditional parent to restrict the care to employee, there is too big question for the one generation that remembered in collectivistic times in the past, but the biggest challenge is the youth that comes from Yu Xinyi to take the place of come on stage had a lot of different individuation demand.
But administer detail through these, continue conversely confirm is worn my reflection in the first part, sea floor gains such business, because staff is general very young very small when leave home town to come to Beijing such metropolitan dozen go all out, its philosophy, viewpoint of value, the manner that serves the world even still is in in lasting growing, it is certain that so this is forcing sea floor gains such business the function with social should attributive place was assumed on degree.
This is the advance and retreat of a be in a dilemma, management of cross the border is too much, can affect free-standing sex of the youth, no matter manage, not cross the border, the social regulation of these foundations is the important quality in the job one part.
After all duty field besides educational skill, the mainer function that assumes social attribute partly is afraid is how to help person of field of a duty grow nicer for person, and nicer person is professional skill not merely.
So, the border among this holds, also be sea floor scoops up such labor probably concentrated model the problem that company place must face, a large company, also be more small-sized smaller the society that shrink.
3, it how is OK that sea floor gains such business walk out of such constituent management strife?
So, what so called sea floor scoops up is alleged and callous, just be a big company, especially the sure management dilemma that an enterprise that gives priority to with manpower resource faces in rapid development, somebody thinks also such administrative difficult position brings about food safety, so dragon cat gentleman asks in reply. Can the management that human nature turns, not callous management solve the food safety problem of meal enterprise? If commerce attributioning to be contacted simply is to be able to give an issue together.
So far, we can sum up the elite of full text simply:
1, the character of the entire industry of meal industry and current situation, decided the character of the industry, do not blow not black say, sea floor is scooped up is among groom in interest allocation, employee, the before 5% company that growing consideration becomes, know a lot of think from office staff working strength is great, management has the company of the problem, I can say the problem that the sea floor that he says scoops up, should be in major meal enterprise is similar and same general issue.
2, the alleged and callous problem that sea floor scoops up is a bogus proposition. The enterprise is nonexistent callous, enterprise the first thing is through be a client to offer value scores gain, at the same time responsibility of society of give attention to two or morethings. The enterprise is not commonweal organization, the efficiency with enterprise taller pursuit is an enterprise natural attribute.
3, what big division layer organization is faced with is same question, and only method may be tear open the organization small, at the same time the development through continueing to last solves a problem.
De Luke says, all and top-ranking management is not passionate in full swing necessarily, it is instead callous sleek, such ability the organization efficiency is the biggest change, the biggest without constituent efficiency change, do not talk to go up of the enterprise live, do not have an enterprise live with development, the development of company staff and welfare also are the source of anhydrous nevertheless.
4, the article is not to be sea floor to gain position, before writing this article, I had not seen Zhang Yong, also do not know Zhang Yong, any high levels that also do not meet sea floor to scoop up, I just hope everybody can be used more objectively the problem of enterprise of footing look upon, is not the problem censures pair of enterprises to was not built only.
One goes out to be able to surmount whole to organize the company that runs efficiency in Chinese meal industry, not easy, shanghai bottom scoops up certain level to also let everybody realize Chinese meal industry also has a large number of high grade companies, it is better and better to also be met in the future.
5, the definition to the enterprise, whether is must assess it from efficiency of the culture of the enterprise, organization the company that offers the greatest value for the client above all, all companies for the client, final metropolis is preeminent good company, premise is not do evil not do sth over and over again.
Scarcely of Chinese future brunt is the sort of company that erupts quickly overnight, if sea floor gains such stability,need more however model company.
6, writing so much also is not for oversight, sea floor gains such labor power concentrated model the massive administration challenge that the company faces, this meeting is a topic that needs for a long time to consider deep continuously more.
Anyhow, look upon sea floor scoops up the runs hot water research of such companies, still be a very interesting topic, welcome everybody to be discussed continuously with me.
[titanium media author introduces: Civil / dragon cat gentleman]