A car of the article advocate a good friend that is me, BMW the car of 3 departments advocate. After the lot that saw him, the decision helps his dimension power. It is the incident course of his compose below:
I am person of media of a car, chief editor is held the position of in some car weekly of provincial media, be engaged in car media close already 10 years. Car friend is choosing a vehicle, buy a car, in the process that uses a car, when encountering dispute and problem, often can appeal at us, pass media phonate and sectional assistance cooperates, help consumer solves a problem, uphold due right. We ever also thought for a time car media person, be car friendly right " the person that guard " .
On August 12, 2018, accident scratch, opened myself drive -- the one's life experience with BMW unbeknown 320Li, joined the dimension authority main force of car friend formally from this, very acid became to rush about the car media person on road of car dimension authority.
Although these year come, had helped a lot of Che Youwei power, think oneself already knew very well among them sufferings, but become truly " bureau go-between " later, just know among them flavor party ability is only witting.
On August 12, 2018, as a result of to the road besides not familiar, in enter somewhere when the parking lot, the author will love car scratch in elbow place, as a result of not quite serious, the person of the same trade's friend has those who repair a factory again, do not have long-distance rush about the accredit 4S inn of BMW, put the friend with not far distance to repair a factory however. is this scraping accident, add did not go to what 4S inn maintains " accident " , the development that allows a business some more " accident " .
"Elder brother, you will come over to carry a car to go tomorrow. You are old also driver, how be always scratch, I see the right back door of your this car, gush of whole before door passes a surname, " it is a friend originally jokingly a word, make me astonied however, "My car can be first time occurrence scratch, lacquer face is to never had been moved more. " I am very sturdy tell him.
"You this is right back door has a lot of ' coarse is nodded ' , the maintenance after carry out does in BMW 4S inn namely before me, the lacquer face of primary vehicle is to be in the factory that does not have dirt, the machine has besmear in season, far from possibly so much coarse is nodded. Then I was not moved to you first, you come back to go 4S inn looks first. " the friend says so.
Is coarse nodded " difficult to handle " is car lacquer in macula: more now? Gallop a bit zinc of alarm Xie bureau of Wa of Yan of Xin Shi of of explore of of of of an ancient drinking vessel?
On August 15 early in the morning, the author maintains a factory with respect to what come to the friend. After thing of hear of bareheaded elder brother, also arrived together the spot.
Bareheaded elder brother, wu Lei of real full name. Person of senior car media, compere of column of broadcasting station car, cycle racing hand, from the author of car of media bareheaded Kan.
"These a few places are coarse dot of black, there is dirt when showing spray paint, direct gush arrived in lacquer face. " after bareheaded elder brother looks, say, "According to our impression, the craft requirement of BMW former plant is exceedingly strict, such craft is absolutely should not accord with BMW leave factory normative. Such craft is absolutely should not accord with BMW leave factory normative..
"Be, bareheaded elder brother, this position of right back door, you look have 45 coarse place, feel ' plunge into ' hand. A dozen grinding, with respect to meeting occurrence macula, this explains apparently in spray paint face when have dirt. " the boss Zhang Peng that maintains a factory (alias) respecting.
Zhang Peng, some steam repairs Jinan the boss of the factory, be engaged in business of vehicle maintenance and repair exceeding 17 years, there is associate already one by one in the brand such as Feng Tian, Ma Zida, masses, BMW, lacquer face processing is its specialty.
To the lacquer face of BMW 320Li, 17 years of steam repair the Zhang Peng of experience, viewpoint very clear. "This cannot be the standard that manufacturer leaves factory, this your car is used BMW pearl paint, pearl lacquer face is three-layer wanting gush, these your coarse are nodded, discover very concentrated ground is centered on face of three-layer lacquer at present, other two lacquer sides, look at present without dirt. " he says so.
According to introducing, according to current car craft level, we are own brand model, won't appear such lacquer face coarse selects an issue. "Can so say, the steam of on roadside a few people builds the lacquer area that factory gush comes out, stronger than this. I believe, according to BMW leave factory craft, won't let such car lacquer face leave factory. My individual feeling is after leaving factory, undertake handling below the environment that has this world. Undertake handling below the environment that has this world..
Power heart road evaluates an orgnaization: Professional lacquer face detects facility go into work, right front door also discovers lacquer face coarse is nodded
Power heart road, the two handcart brand with the most authoritative Jinan, major is evaluated, authoritative attestation orgnaization, have numerous seasoned professional and of one a complete set of detect equipment.
Zhu Jiang (alias) , advanced evaluate division, had worked 8 years in group of power heart logic, have rich assessment experience. The place that to car occurrence coarse chooses and door juncture are in, did detect carefully, be opposite of right front door in detecting, discovered new coarse is nodded, apparent impurity and macula can see inside.
"At the beginning, see the coarse of these lacquer faces is nodded, I also think is carriage process in, appeared knock against, agency without permission has besmear in season. " Zhu Jiang respecting, according to my experience, and I used professional lacquer face detect equipment -- appearance of lacquer face thickness undertook detecting, thickness of face of data indication lacquer basically difference is not big, what after can eliminating knock against, should maintain is likely, because be maintained, the ply difference of this numeric meeting of the dot and other lacquer face is very big.
But if be face of former plant lacquer, the BMW brand image in the craft level of this lacquer face and impression, unite hard a bit. Introduce according to bright red master, according to at present the standard of most manufacturer on the market, the ply of face of former plant lacquer should be controlled in an unit less than. He chose a detector of thickness of the face that use paint many a little bit of this BMW 320Li to undertake metrical, nod in what choose in, the numerical value with lacquer top range is 2.2 units, lowermost numerical value is 0.1, this means intermediate difference to be 2.1 units, had exceeded the average interval of an unit far.
Treasure of old friend of inn of 4S of Jinan BMW accredit: Deny had changed lacquer face, think coarse dot is former plant " in the embryo " stay, ever recieved the car with door differ color recently advocate
To the account that the coarse on door chooses, how is inn of BMW accredit 4S to think? Subsequently, the flagship store that the Jinan BMW car that the author will come to sell this car at that time sells -- treasure of Jinan old friend.
Be informed the author to love car occurrence problem, height of big friendly treasure takes Jinan seriously, invited the maintenance division that there is qualifications and record of service very much in inn, teach master undertakes detecting for car. (mouth of the paste that raise the home is not easy, did not keep real full name)
After passing careful inspection, the master gave out oneself judgement, "The car lacquer of this car, it is the car lacquer that former plant comes on the stage, sale hind had not been moved. The coarse in lacquer face is nodded, former plant is brought. Former plant is brought..
For careful for the purpose of, the personnel after the carry out of big friendly treasure still drove car the 2 buildings after carry out, used appearance of lacquer face thickness to undertake detecting meticulously to the lacquer face of car again. Think this is the face of former plant lacquer that had not changed finally, coarse dot comes from in process of factory spray paint.
"Of BMW is leaving factory to should pass very firm order? Does the surface have coarse dot to you can leave factory smoothly? " the activity that the author has entered manufacturer of a lot of BMW, all the time since what engraft to the author is German craft, excelsior.
"The circumstance of dot having coarse also has seen before us many, a few days ago our Jinan has a car advocate just bought do not have a few days, search, 4 door of his treasure carriage are below the sun is OK see apparently color of a door differs, didn't such car also arrive from BMW factory terminal? " the personnel after the carry out of big friendly treasure says, gave consumer a few compensation, writing a specification to manufacturer. (have former voice recording)
Hear these, the author feels he still is " lucky " .
Connect the hot line after line BMW government makes work: Whether does lacquer face have coarse dot to accord with a factory standard? Acceptance replies, have no any messages up to now
The BMW 4S inn of official authorization, the course is layer upon layer after detecting, thinking is really when leaving factory " embryo " in brought coarse drop, be not is the repair that after knock against appearing in carrying a process, has, belong to the lacquer face that former plant had not changed. So, have the lacquer side that coarse chooses, whether to accord with the standard that the Yan Ke that BMW advertises all the time leaves factory to ask?
The author called BMW government client to serve a hot line 400, 800, 6666, enquire lacquer face has coarse place, whether to accord with leave factory requirement?
This original author thinks very simple question, with the government service personnel communicates nearly 30 minutes to fail to give out answer, need turns receive a leader to undertake replying. But turn for many times receive, also did not turn receive a success. The author asks to reply, to distribute news dispatches when, also have not receive the government to have coarse place to lacquer face, whether to accord with BMW to give any responses of factory standard.
Author hand is written down
Be aimed at the problem of BMW lacquer face, the author still undertook communication with many personage inside course of study, they have the after service personnel of other trademark, also have the expert of face of college steam recipe. Somebody is certain, of BMW leave factory technology cannot be such, lacquer face belongs to later period to sell link place to be. Also the expert repairs a Great Master like steam for example " diamond forest " -- Zhao Lin, he says to also see such case before, in many yield can before, BMW already was the BMW previously no longer.
July, BMW the integral sales volume of 3 departments 9000 the left and right sides, and its are direct adversary runs quickly the sales volume of C class and Ao Di A4L is controlled in 12 thousand, in this level, BMW 3 departments had been swung to fall by adversary, this still is in 3 departments used BMW to depreciate considerably under the setting of sales promotion, but is depreciating BMW falls simple reason? The brand image of product strength and BMW, had appeared bigger deviate from.
Anyhow, coarse dot is placed where. If not be BMW,detect lax, it is place of agency sale link for. The first when the love car that lacquer face is not me any more actually performs to me " good fun " , buy a car appeared on screen before long greatly macula, , 2, 3 -- undertook changing finally, listen to 4S to say later, this is the problem of batch, the screen of this batch undertook changing. Fetal pressing calls the police also already for many times, went detecting every time in inn it is normal to say, restore an order afresh. Effect of air conditioning refrigeration is poor, the answer that final 4S inn gives out is BMW such, the fetal noise on high speed, can rely on old music only, come deceive oneself...
Float the lacquer face at the surface is OK such muddle through one's work, heavy the level at all sorts of in-house fittings and craft, we can be imagined.
The thing goes ten days, my car still is put over, the personnel after the carry out of big friendly treasure says, one kind settles way is they help processing to car face, give twice maintain. Another kind is to choose to let the person of manufacturer come over, undertake detecting again.
I chose latter, although so much day had expended me, too much energy.
To detecting result, I can be updated immediately. Thank attention harmony aid of everybody.
