Use share car great majority to need to pay deposit first.
Cash pledge is returned need time of a month at least.
87 of special test
Share car and like sharing bicycle, nowadays not only popular, still become many people to go out of travel " bestow favor on newly " . The reporter arrives alertly, current Guangzhou has more than 10 to share car company to be in operation, each have respective service APP and rate. As like to play the age of meaning newly " new person " one of, the content that this week checks the reporter, contrast for everybody namely a few APP that basically share car platform serve quality! Article, graph: Deng Li of reporter of Guangzhou daily entire media
[solve]
Why to is the test registered and remove deposit only?
This second reporter is aimed at share a car to check content to have two only: 1.APP registers examine and verify whose home is quick and safe; Gold of 2.APP return a deposit whose home most efficiency? Why to feel these two very important? Above all the first is to register, share the existence of the car, it is to go out to offer advantage all right to everybody, if just think registers the word with quite fast examine and verify, also can go to the lavatory consumer is in a travel when much temporarily choice of meet an emergency. If time of examine and verify is too long, can bring about an user to cannot use a car in time, experience not beautiful.
The 2nd is the problem about gold of return a deposit. Well-known but the gold of return a deposit that shares bicycle is troubled by bubbling with noisely, be new thing likewise " share a car " the inconstancy that the enterprise also has development to live or die, and cash pledge at every turn 500 yuan, get on 1000 yuan even. Whether can be cash pledge returned quickly, also decided the sincere letter of the enterprise and service efficiency.
[register examine and verify]
But person face identifies! The fastest the examine and verify inside half hours is passed
The end that the reporter should test above all is market get on a few common to share car platform, use " new personality " efficiency is carried when the driver's license sees where home register highest. There are many readers to be mirrorred to the reporter before this, a lot of people are registered get stuck in the attestation that brush a face this closes. This gentleman of car the world uses to never had been registered " new personality " register.
·Flow security: Person face identifies easy " card lives "
Actual measurement discovery, wear Mu to strap CAR2SHARE examine and verify of the home, id, driver's license returns somebody the flow such as facial identifying goes, be " second fast " -- need not control half hours can begin to rent a car. In addition, ponyCar, EVCARD, Gofun also is these 3 reach driver's license information besides Id, need to identify through brushing a face, will enhance security. CAR2SHARE, PonyCar and Gofun are one-time pass, and EVCARD brushed no less than 5~6 to all over back and forth, do not have method to pass. Go out as to Ba Ge row, knowing what reason to resemble was to appear systematic breakdown, hint Id examine and verify succeeds a little while, the driver's license closes nevertheless; Hint driver's license examine and verify succeeds a little while, id closes nevertheless, after relapsing a few times ability is successful.
·Speed of examine and verify: Farthest exceeds 2 hours
On the speed of examine and verify, great majority shares car platform to need 30 ～ 60 minutes only can examine and verify is passed, next the user can begin to use a car. But also have examine and verify super slow, after if be in,registering Gofun, discovery of the ability after we awaited 2 many hours was passed, although cannot say of speed of examine and verify is very slow, but if the word of car of user urgent need, what also can create certain level is disadvantageous.
·Driver's license requirement: "Novice " should pay insurance cost with the car every time
Asking to the driver's license respect, the exercitation that CAR2SHARE asks driver's license holder passed one year period, above of half an year of hold of TOGO requirement driver's license, other a few companies ask only hold driver's license. In addition, GOFUN requirement, the user of less than of half an year of the driver's license that get, must buy every time 10 yuan not plan the insurance that avoid compensate. Actual measurement discovery, what want person face and Id, driver's license to go up only is right go up, most examine and verify is OK.
[cash pledge pays]
Retreated two many months to do not have Zhang
In fact, reporter of this test of gold of return a deposit also is not temporarily of conceive a design, car of new recently energy resources shares platform " Ba Ge goes out row " cash pledge is retreated hard by exposure, reporter and the friend beside encountered gold of return a deposit the awkward situation that two many months do not have Zhang.
·Cash pledge is highest want 1500 yuan unexpectedly
The cash pledge condition that says every platform first, basically all sharing the car should make deposit: TOGO is 1500 yuan, EVCARD is 1000 yuan, GOFUN is 699 yuan, ponyCar is 500 yuan, CAR2SHARE needs 500 yuan, go out immediately row 499 yuan. Still have among them of course special " outstanding " player -- PonyCar and Gofun are OK by ask for an advance on one's pay hemp divides Fu Baozhi 700 will avoid cash pledge, do not spend money namely!
·Gold of return a deposit unexpectedly conditional
Attention, when the reporter experiences, discover, mostly platform adds unexpectedly to gold of return a deposit condition: If CAR2SHARE, TOGO wants to be in,the ability after using a car 20 days for the last time can apply for gold of return a deposit, TOGO says cash pledge is returned inside 7 days, in fact about the same also time, but CAR2SHARE needs time of a month. Experience best is GOFUN, do not need any requirements, OK and immediate application removes deposit, zhang arrives inside 7 days. We give pay of travel platform APP through Ba Ge 599 yuan of cash pledge, after using a car through two, the attempt applies for gold of return a deposit. It is OK that the manner of customer service still calculates, after saying refund takes technological process, 15 arrive in the future to 20 jobs Zhang, the result is first-class it is two many months.
[stick person]
How to encounter dispute to do?
The reporter encounters personally use when sharing a car " strange flower " circumstance: According to systematic directive, the reporter allocates what car arrives at to share park first, the result discovers the spot does not have systematic distributive car actually. The reporter takes a picture in the spot check, the phone is urgent and busy a many hour, had not seen car, but right now the system is being calculated all the time again however the time of the reporter that use a car! Complain customer service, customer service expresses to be handled as far as possible, she says frankly, if rent a car this " accident " good without processing, meet those who affect cash pledge return not only, still can produce the problem such as the penalty due to breach of contract that rents a car and hire. The reporter suggests to encounter this kind of problem, the user wants seasonable feedback to give customer service, film spot circumstance undertakes feedback.
If is cash pledge returned,appeared how does the problem do? The reporter interviews the old lawyer of Guangdong gentleman law to learn, consumer has the proof of many sided to be able to regard dimension as authority evidence, normally the circumstance falls, evidence is not difficult get. For example carries the cash pledge of the consign of APP, it is online pay, have pay a record. Difficult is the businessman returns the time of money to do not have an industry to be restrained forcibly.
