2017 second half of the year, "Share a car " Ba Ge goes out to be garrisoned early or late all right I save and other places of Linyi, Yantai, but move nearly one year to come, this ever brought the company that gives an advantage for local citizen, the front faces car amount to decrease, the trustful crisis with remove fee difficult, unfavorable situation is a little awkward.
Linyi cannot have been found
Online and usable car
At the beginning of September 2017, ba Ge goes out to garrison Linyi formally all right. Before this, ba Ge gives a company of travel and place to reach the strategy to cooperate, bilateral and joint investment establishs joint-stock company, the plan puts in 500 time-sharing to rent a car in Linyi the city zone in succession. Place is boreal steam EV150 with car pure electric car, add boat course of development is controlled in 150 kilometers.
On September 5, our newspaper reporter visits discovery to use Ba Ge to give an APP to cannot have found online and usable vehicle in Linyi. "Was August probably first when, time of 9 days, all car got offline. " Mr Zhang introduces the member that Ba Ge gives guild, his part-time job is engaged in era driving business, send a client to come home Ba Ge has been used a few times when distance is further piece row.
Besides car amount decrease, "Ba Ge goes out row " deep-set still the trustful crisis with remove fee difficult. As we have learned, should use share a car, must download mobile phone APP " Ba Ge goes out row " , attestation of the information that finish and pay 599 yuan of membership due are rear can issue sheet to use a car. The basis uses consultative regulation, if the member applies for to remove fee, membership due can be in 7-15 weekday is returned still, but in be being operated actually, the time that remove fee is done not have however so seasonable.
Mr Zhang tells a reporter, many person of the same trades that make era drive also are Ba Ge give the user of travel, after they discover all car get offline, many people want to retreat membership due and money full a cost, but did not retreat from beginning to end. It is Mr Jiang that does era to drive business likewise fee was removed early with respect to application July, it is to do not have a result likewise. During application removes fee, he dials Ba Ge to give the customer service telephone call of travel for many times, the other side is affirmatory all the time accelerate plan, but customer service phone is hit at all recently,be illogical, also do not have the success that remove fee.
Similar case also appears in Yantai.
Enter those who be stationed in Yantai as first " share a car " , "Ba Ge goes out row " ever attracted citizen eyeball for a time, become share economic times to shine together beautiful scenery. On August 4, 2017, "Share a car " land Yantai, run time one year however, "Ba Ge goes out row " unfavorable situation is a little awkward also.
In " Ba Ge goes out row " mobile phone client carries a page, reporter discovery, hire the business such as the car to still run normally, but the car that can offer an alternative in Yantai urban district is not much. At the beginning of appearing on the market, "Ba Ge goes out row " Ceng Xuan says the citizen opens a map, the system can locate the client is in the position actually automatically, recommend 6 recent cars by distance far and near, but at present, the car amount that reporter operation discovers to the alternative can be offerred on the map is not much, sometimes, much when also 45.
Many 70 complain
It is difficult that the problem is removing fee centrally
On September 6, mr Zhang and other many experience removes the member with difficult cost, after asking to did not find Ba Ge to give the staff member that goes in Linyi with all possible means, turn and find the collaboration that is in Linyi to just refer the question that remove fee. Answer of the other side says all members are expended is to passed APP to infiltrate Ba Ge gives the account of travel directly, go out to be in charge of examining and approve all right by Ba Ge remove fee, their company does not master the data of the user and capital.
The reporter seeks advice from this company staff member to be informed, they had been received many cases before this retreat cost to be complained hard, give a respect to coordinate with Ba Ge settled one portion, the circumstance at that time is some members did not apply for to remove fee on APP, have a plenty of during using a car, appeared to break the law to had been not handled, the incur loss through delay removing fee that causes partial member. But at present this company and Ba Ge give a respect to also be not contacted, help again harmonious it is very difficult to remove fee.
In addition, the reporter understands from Yantai city industrial and commercial bureau, the near future about " Ba Ge goes out row " complain not little also. According to a staff member introduction, since June, yantai is industrial and commercial 12315 complain advisory phone to receive about " Ba Ge goes out row " complain have 70 many cases, complained problem is removing fee centrally difficult, businessman did not remove the issue such as cost according to conventional time.
Should be versed in business personnel introduces, because the sheet below the citizen is to pass " Ba Ge goes out row " mobile phone APP, membership due also is the account that calls Beijing company directly, be equivalent to citizen and Beijing Ba Ge car renting limited company to arise to consume behavior, because apanage manages a problem, undertake intercessory to complaining without attributive really, can suggest consumer complains door of Beijing The Ministry of Commerce and Industry only, if involve consumer number more, proposal collective takes legal course.
The employee of Linyi area
Lie entirely off condition
"All car get offline is to rebuild, when to go up afresh line operation is not affirmatory still. " disclose according to the insider, ba Ge gives the car that puts in in Linyi all right to have 100 actually only, register 2000 people are close to when the member is most, at present online member may not exceed 300 people. Use cost of these 100 car gets many yuan 160 every year, insurance premium many yuan 50, but nearly one year turnover controls operation 1.3 million yuan only, return insufficient car cost. If calculate,go up the charge such as personnel salary, the deficit that is in Linyi one this year must fluctuate in 1 million yuan.
On September 7, of the person that visit according to afore-mentioned sufferring how-to, the reporter found these vehicle that rebuilding in some car market. The staff member that much name dimension protects a company is being chased rebuild, some car seat are demolished entirely came down to undertake cleaning, arrange on clearing air is basked in. Lacquer of new spray car finished partial car to rebuild, if not careful observation sees these car very hard from the exterior,had used nearly one year. The reporter notices, the car that these rebuilding be over not Ba Ge of spray, paste gives the relevant label of travel.
Protect personnel introduction according to dimension, these cars deliver time base to be put in the problem originally, with outside cut loiter, interior trim dirty chaos is given priority to, some car return the rearview mirror inside existence batholith damage, car to be demolished to wait for a problem.
Figure according to them, the user is likely when using a car not quite care about, not be oneself car after all, some people are baleful even demolish small part of the practicable inside a few cars to take his use on the car. Dimension protects personnel to introduce at the same time, they are in charge of the dimension of these car protecting only, after finishing, knowing dimension is protected is to continue line operation makes arrangement additionally still. Understand according to them, the employee that at present Ba Ge gives to be in charge of Linyi area all right lies entirely off condition, do not contact.
"Employee wages extends
Not seasonable also "
Make public information to show, portion Ba Ge went out to finish financing of 10 million yuan of angel annulus all right in March 2017, of the same age finished 25 million yuan A July annulus financing. "The photograph is otherer than sharing bicycle to wait share a travel mode, sharing a car is heavy capital operation, ambitious to the dependence of financing before overall profit at former. " public information did not show Ba Ge goes out to had obtained B annulus financing all right, the personage inside course of study thinks Ba Ge goes out to face the problem with difficult financing probably all right, this also explained why to go up only in Linyi area line 100 cars, far the problem that did not achieve 500 goals.
To a variety of issues that at present Ba Ge gives to appear all right, ba Ge gives Dou Mingtao of chief of travel Yantai city to introduce, the car of the line on the near future has really decrease certainly, because,basically be operation a year of time, the insurance of a lot of car has expired, dealing with relevant add to maintain procedures, can get offline only await period of time, so the citizen feels the car that offers an alternative is little, the car that actually the market puts in did not decrease.
"Current, retreat the problem with not seasonable cost to exist really. " difficult to removing fee question, ba Ge gives a chief of a market to say, do not know to should say what is good really now, the issue is a little complex, anyhow is very awkward, we are very confused also, wait for leader layer next program and direction, in the meantime, this controller divulges at present employee wages extends not seasonable also.
Neat Lu Yi of · of Qi Lu evening paper nods Xue Li of reporter Qiu Mingqin
