Hunan day Metropolis Daily on September 16 dispatch (reporter Hu Yong seeks reporter Mengli Zhong Ming) today, suffer a typhoon " Shan Zhu " influence, the tall iron to direction of Guangzhou, Shenzhen stops Wuhan entirely carry. Only then station of Wuhan of hair, by way of leaves for Wuhan to stand to wide deep direction and wide deep direction in all team of motor-car of 127 Gao Tie halts use, the station starts lash-up beforehand the case is positive answer, ensure the passenger stops without large area.
Railroad branch expresses, situation of weather of close attention typhoon, affect degree and method change according to the typhoon, real time adjusts train traffic programme, release information of train operation adjustment. Suffer the stormy effect that the typhoon brings at the same time, partial route train may appear different level behind schedule. About the material information of train operation adjustment, ask broad passenger to pay close attention to station broadcast announcement or website of 12306 railroad government closely, also can land Wuhan railroad government to small Bo Weixin inquires or dial phone of 12306 railroad customer service to hang down directly ask.
Wuhan station added window of return a ticket in the 2nd booking office convenient passenger deals with return a ticket.
The reporter sees in Wuhan railway station, station in office of ticket of pull in mouth, carry out seasonable paste announces news of train withdrawn from schedule, through government of media, station broadcast of small gain, station will stop state of affairs of carry train information to feedback quickly, extensively passenger, make a passenger seasonable understand number to stop movement condition, had made a travel arrangement ahead of schedule.
As we have learned, car stand aside was opened all mouth and 74 automatic carry out take 25 artificial wicket ticket machine, established 8 among them " stop carry to deal with only window " , deal with formalities of return a ticket technically to stop carry train fare. The station transfers nearly 50 rest commando of lash-up of composition of class party, member, establish in mouth of shaft door of ticket of pull in mouth, carry out " sweet hut " and flow seeks advice guide hillock, dispel misgivings for the passenger dispel doubts, pacify passenger mood in time, mix with smile, the real situation, responsibility take on dissolved a passenger all sorts of moods, ensure wait, passenger of return a ticket is well-ordered. At the same time constituent person specially assigned for a task is old the key passenger such as pregnant of young disease damage offers a key to help.
Be on duty stationmaster Huang Jin expresses, because major passenger is the ticket that deals with in 12306 websites or end of mobile phone client, railroad branch passed the means such as short message, small letter to release information halting use to the fare that bought ticket of train halting use ahead of schedule, and train halting use inside 30 days (contain that day) in countrywide random the railway station can deal with sum return a ticket, the station also was added " stop carry to deal with only window " , the station did not produce a passenger to stop phenomenon.
Warmth of Wuhan railway station hints: Buy the fare of ticket of train halting use, can be inside 30 days (contain that day) hold ticket to deal with formalities of return a ticket in countrywide aleatoric station, when return a ticket not cost of collection return a ticket. Buy a ticket to did not exchange the passenger of paper ticket through the network, can deal with formalities of return a ticket directly in 12306 websites, broad passenger but time of reasonable arrangement return a ticket.
