Liu Yue is new (right one) offerring law to seek advice for old people
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The figure is gaunt, body is very straight, wear a pair of myopic looking glass that add thick lens, take a large intercessory case collection. Liu Yue new word of many years old 50 is not much, still appearing the temperament that nods college professor.
Can rise a little really, listen to him to tell how to see issue, change contradiction, a form of address formally used by an employee to his employer or a tenant-peasant to his landlord is long, on the west the home is short, ability discovery, this old gentleman heart can be heated up really!
"Intercessory job has a lot of things to want busy, light is recently system of the Women's Federation has 15 mediation to groom the class wants to arrange. " one big early, liu Yue is new getting busy about mediate a dot to depend. Ride boss law bureau to unite the storage battery vehicle that provide, laoliu began one day busy.
Its li is clear, truth explain, the heart nature of common people is resonant
Beijing on the west the city zone is integrated administrative service center 131 windows, this is people adjuster Liu Yue is new the place that recieves party to seek advice from mediation every week. Be engaged in mediation of basic level people and legal service 30 years coming, liu Yue's new mediation experience is richer and richer, name is bigger and bigger, many people are going straight towards him and come, "What wants to be illogical, see the thing that goes down anything but, chat with Mr. Liu. Chat with Mr. Liu..
Before period of time, an old lady the thing for the girl, find Liu Yue new. The old lady says, "My girl was cheated, you can persuade to persuade her! " Liu Yue asks ability carefully newly to figure out, original, the old lady is dissatisfactory to a form of address for a man used by the senior members of his wife's family.
When girl and a form of address for a man used by the senior members of his wife's family marry, a form of address for a man used by the senior members of his wife's family promises the change the name of owner in a register of Beijing one place house property after marriage to arrive maiden under one's name, this several years,
Pass the communication with old lady girl, liu jumps new discovery 2 people of husband and wife concern pretty good, the girl thinks not to cross change the name of owner in a register to have nothing to do with. "What the old lady worries most is a girl too bad, I tell her, go up in this thing with a form of address for a man used by the senior members of his wife's family all the time stronger, will naturally affect the feeling of their young couple. Is this you want? " listen to Liu Yue's new help sb to get over his worries, old lady be enlightened, also no longer kink this matter.
Its li is clear, truth explain, the heart nature of common people is resonant. Regard basic level as the adjuster of a gleam of, more jobs are to answering the inquiry with trifling party, pass " alone mediation " , eliminate contradiction in budding condition.
"Instantly, in the contradictory dispute that people will come seek advice, what real need engages in a lawsuit is very few, many interested parties is more spellbound, appeal to to oneself beg reasonable without the concept, need somebody points to a direction. " the fixed position that Liu Yue gives him newly is to do point to passerby, "When party encounters bewilderment, tell them how to should choose, explain common people to point to through seeking advice path. Explain common people to point to through seeking advice path..
1993, the Liu Yue that taught oneself legal major is new opened a law to seek advice from a hot line. In the job he discovers, a lot of demand of masses are not should rely on lawsuit to solve, the legal knowledge that then he tries to apply his does mediation to masses, cannot think of, do unexpectedly fast 30 years.
This year June, judiciary holds the people of the whole country to mediate an expert to promulgate card ceremony, liu Yue is new be among them one of. "Able how much to do. " Liu Yue says newly.
The key is using a heart, the surface resolves an issue, drive solution person actually
As the tripartite that is trusted, liu Yue is new the method that summed up many mediation and skill, among them most what the canal uses is " hope to hear ask cut " 4 words:
"Look, the disposition nature that waits for judgement the other side through observing the appearance of party, bearing; Hear, pass those who listen attentively to the other side to tell about, judge the artistic appreciation of the other side, and the savvy of the other side and communication ability; Ask, find out the other side through the inquiry the link of intended or undesigned careless omission, pass the states comparative and reductive issue fact when thing both sides; Cut, hold its vital part, find what both sides can accept to cut a point, solve a problem finally. Solve a problem finally..
Should be troubled by together on case of issue of photograph adjacent authority, liu Yue used these 4 words newly to dissolve contradiction namely. "Zhao Li is the neighbour of around courtyard two, zhao Jia advanced courtyard, the window after the bedroom is located in Home Li building ahead. Not long ago, the window after Zhaojia was cheated by Home Li plastic cloth, ventilated, daylighting is affected, two are troubled by so that cannot leave hand in. Home Li says the other side raised a cat, flavour big, be overcome to just zip the window really. Zhao Jia says, home Li is to finding fault... " Introduction Liu Yue new, remove issue in this in dissolving, he is final " cut a point " be being put in bilateral since to often work in the same place is old neighbour on this thing.
Original, when helping the daily life of a family with two, liu Yue is new the crucial reason that found a problem: Li Jiaxiang should construct a little room in courtyard clearing, because to hind window, zhao Jia does not agree, from this two family property gave birth to enmity. Be aimed at this one circumstance, liu Yue is in newly " ask " in the life corner that lets both sides understand each other. "To old colleague, old neighbour, it is beardless to bilateral retell general principle. " Liu Yue says newly, remove this kind " stronger " stalemate, need somebody to take a step to them only.
"Moving what solve on induce sweat face is ' thing ' , what open solution actually is ' person ' , said the person to connect, its nature also succeeded with respect to mediation. " Liu Yue is new think, life of need of people mediation job is accumulated, omnibus thinking, what also need reason way is integrated, but most the canal is used, the most important no more than " attentively " 2 words. "Face the short issue in the parent, do not comb problem and crucial point attentively, the intercessory drop from the back also goes out not to come. Should want to do in the heart only can accomplish, do not want to be met turn a blind eye to. Do not want to be met turn a blind eye to..
Let more person know intercessory skill, will contradictory on the spot is dissolved
Beijing the old old village that community of Huang Na of the city zone is a model on the west, in 916 here constant resident, have old person of 80 years old of above have many 100, 1800 often live more in population, old people of 60 years old of above was occupied near half.
Consider old people is much, recently, community held a chair technically, the theme is " how should old people protect oneself rights and interests " , person of give a lecture is Liu Yue new.
"The child contends for belongings more, the child is little greedy lazy... " each vivid case, old people is understood also listen meaningly, spot atmosphere is very enthusiastic.
When the lecture ends, liu Yue lets everybody newly guess his age. Looking at his ashen hair, many years old 60 some guessing, 70 years old some guessing, when be informed him 59 years old, everybody still is not believed a little. "Why do I look show old? Because of my thing for old brother old elder sisters too worried about! " spot laugh.
580 for many times TV program and lecture of 490 general law, this is Liu Yue is mixed newly work in the same placing these year report. "The intercessory force an utterly inadequate method in dealing with a severe situation of a person, want to let more people have legal knowledge. " Liu Yue says newly, "Small " area " big " thing, the bilk activity that is aimed at old people now is much, he is passed explain " the old person is cheated to buy ' collect article ' " etc beside legal old practice, let an old person listen clearly to strengthen be on guard.
"Let more people master method of a few mediation and skill, it is better to go should be being mediated than my person. " face increasing the masses that be attracted, liu Yue uses the means that experience shares newly, help more people. To increase the professional skill of people adjuster and capacity, liu Yue is new with work in the same placing below the expert's guidance, compose " people mediation grooms division and presiding (backbone) people adjuster grooms compendium " , organize 340 much showing number vocational training of of all kinds mediation.
Not long ago, letter of the city zone is visited on the west accuse civilian of ask for help mediates committee to hold water. "Should give common people many somes of outlet that phonate. " be new like Liu Yue adjuster of such basic level a gleam of people, run in dissolve contradictory dispute forefront, with affection moving, convince people by reasoning, with law Yo person, build the first defense line that had fair justice for the society.
Article origin | People's Daily
