It is good that major customer hopes to be able to buy a save worry leave, practical beautiful car, after all ten even the money flower of hundred thousands of went in, must is being used satisfactory. The car of quality reliability problem to the car advocate people value particularly more, if repetitious breakdown problem needs almost everyday to run toward 4S inn, this meeting lets a person very break down.
Recently, erroneous gentleman complains the car of Ao Di Q3 that says he bought half an year, the breakdown lamp of appearance dial often shines, had maintained 6 times more in half an year for this car, to now 4S inn did not give foster cordial relations between countries, problem feedback also fails to be solved thoroughly to Ao Di manufacturer.
Car of Ao Di Q3 advocate Mr Miao says, opened a many month, dial of new car apparatus shows light of engine oil breakdown is bright, engine oil lamp is burning engine oil with respect to the specification, or engine oil was not added full, perhaps explain this car is to have a problem really again. After discovering a problem for the first time, the Zhejiang that Mr Miao drives the car to buy a car abstruse the inn that connect 4S undertakes maintaining, the car that 4S inn gives Miao freely the gentleman for this changes engine oil, eliminated malfunction code.
Engine oil problem was solved, but did not pass how long, new issue appeared again, the breakdown lamp on the car calls the police again.
Mr Miao expresses, "It is by May when new issue appears, EPC breakdown lamp and engine call the police the lamp shined, run for this thing 4S inn also has 45 times. " the overhaul sheet that sees inn of Ao Di 4S issue has 6 pieces, however the problem that the car appears still does not have method to solve. To this, mr Miao says 4S inn also does not have method, can eliminate breakdown lamp temporarily only, go back 34 days breakdown lamp or meeting are bright, relapse instead answer. Engine calls the police now the lamp did not shine, the lamp of EPC does not have method to eliminate however.
After all did car where give an issue? Zhejiang abstruse the inn that connect 4S is responded to without the front, relevant nevertheless controller discloses, after the car since Mr Miao sends in inn to maintain, already gave manufacturer problem feedback, manufacturer also allots maintenance program, coming down a few times also is take temporary solution not effect a permanent cure.
Zhejiang abstruse gentleman of a surname of manager of service of the inn that connect 4S expresses to this, at present maintenance program is to change engine wiring harness, if breakdown appears no longer so this problem was solved, if was not solved really, sequel also can sit to undertake negotiation with the client.
Maintenance is as high as 6 times, car advocate can be Mr Miao retreated transfer? According to regulation of 3 packets of doctrines, accumulative total of problem of same product quality is repaired more than 5 times, consumer is OK by the 3 packets of prooves, bill that buy a car, just be in charge of exchange a purchase by the sale. But, both sides disagrees to maintaining a number.
Serve explanation of gentleman of manager a surname, having 3 times inside 6 pieces of receipts is right only car undertook detecting, eliminated malfunction code, not be maintenance receipt, another it is manufacturer gives out 3 have specific maintenance plan. In other words, car exists to maintain or change really spare parts, and there is a record to generate inside manufacturer system and have specific work sheet.
Still fail to solve at present to breakdown problem, 4S inn gives a car finally advocate Mr Miao offerred car of ride instead of walk to use.
Problem of new car breakdown appears repeatedly, manufacturer plan take temporary solution not effect a permanent cure, put an any cars advocate the metropolis on the body expresses to be accepted hard, still bought kilometer of travel of ability half an year to count not tall new car what is more,the rather that. Client reaction breakdown, the processing manner of 4S inn and manufacturer is attached most importance to especially should, as the country sale in domestic market measures older luxurious brand Ao Di is same so. To the car advocate for, had better solve to 4S inn maintenance after car occurrence breakdown, use legal weapon to safeguard oneself rights and interests when necessary.
Long Shixin hears car of channel Piao China to inspect
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