? Figure of the return after paying close attention to this public date 1, 6: Can obtain " into building materials group system of management of inn of study, door, conference, incentive employee, report sells morning of inn of jewel, door to hold. . . " wait for content, already enclothed the content of dried food of household building materials of 99% .
Before doing business
In storefront management, before doing business, be inn grows what one Nature's engineering makes to begin, basically do work of a few preparation. Inn is long want set an example, shift to an earlier date 30 minutes to reach door store, the job before doing business basically is early meeting, arrange, main station preparation.
(1) is met early
★ can prepare song of annals of a few encourage, catchword, sing when attend a meeting, have the effect of incentive group morale; Call-over, check; of employee appearance appearance
★ announces to did business that day target, decompose an individual, let everybody do to amount to mark acceptance surely now!
★ communicates the announcement spirit of company, superior or boss and requirement;
★ is encouraged, praise first-class staff.
During ★ is met early, be in commonly 10 -- 15 minutes advisable, early meeting atmosphere as far as possible a bit more active. Avoid by all means is become " critically congress " , put the emphasis in stimulant morale certainly, bring a mood into play to go up. Let the begins a day work with each cheerful staff, the goal that achieves early meeting.
(2) is arranged
★ direct clears the sanitation inside inn, partition undertakes;
★ puts a product, check an amount, notice safe;
★ whole decorates appearance, the; such as acoustics, item on display, POP
★ puts a product, clean the sanitation inside inn, debug the equipment such as the music inside good shop, lamplight, air conditioning, the examination waters machine anhydrous waits. Arrange must bring into play complete member participate in, notice detail. After waiting for all preparation to end, reopen city salutes the client's advent.
(Post of 3) shop logistics prepares
★ logistics post basically points to receive silver-colored, carry out hind, storehouse to run 3 station.
★ receives silver: The examination controls silver-colored system soft hardware whether normal, examination has Qi Ling bank note.
After ★ makes work: Check the; such as data of follow-up of commonly used receipt, client
★ storehouse is in charge of: Check data, had done receive the preparation such as goods.
In doing business
In doing business, it is the key that sells implementation, working content is more, at this moment inn grows to be communicated with what assistant should notice to work with cooperate.
(1) sells implementation management
The client amount inside ★ basis inn, the job of the member that reasonable arrangement is sold, want to avoid a few counterjumper to welcome a customer at the same time already, also want to avoid an assistant to welcome a few customers at the same time.
★ should notice to safeguard sell an atmosphere, adjust ceaselessly counterjumper psychosis.
The business circumstance inside ★ basis inn, reasonable the job that arranges oneself. Cannot break away from a sale, but cannot be absorbed in selling again.
Counterjumper also is not interfered when undertaking selling as far as possible, whether are the sale skill that should observe counterjumper and professional knowledge put in the problem, seasonable when counterjumper sells failure complement persuades a customer, after the client goes, want to point out the problem of counterjumper existence in time.
(Check of 2) make one's rounds
Project of check of make one's rounds must careful and serious.
The basic content of field of make one's rounds:
The appearance appearance of ① counterjumper, working status, correct in time, note a tone, do not hurt; of counterjumper proper pride
② sanitation is checked, the wholesome; inside inn is reached before including store
Inside ③ bar, outside of the product display reach mark a price whether correct;
④ shopwindow reachs those who show the product on ark to put;
Whether do all sorts of ⑤ lamps and lanterns press formulary open, whether safe normal;
Of temperature of ⑥ air conditioning adjust;
⑦ doorway publicizes the placement of article;
Inn is long should pay attention to ambulate type management, ambulate more, much observation, ability discovers a problem in time, solve a problem.
(3) guest appeals to processing
★ has a client to complain, recieve by the administrator after carry out first, inn grows to handle a case alertly at any time.
When ★ should discover counterjumper mishandle, inn is long should establish engrave to advance to be handled all right, conditional inn, can have client area handling to recreational desk.
★ tells a problem in processing guest, should hold an important matter to change small, the fundamental that bagatelle changed, be sure to keep in mind to cannot quarrel in storefront happening.
(4) spot atmosphere
In doing business, the attention observes the condition of counterjumper, communicate in time with counterjumper, help counterjumper solves a few problems that can solve. The counterjumper that clinchs a deal to the sale wants to be praised in time, should encourage in time what did not clinch a deal.
Not busy when want reasonable arrangement counterjumper to have a meal, rest, let counterjumper adjust good psychosis, assure to groove is achieved when the job.
(5) spot palm accuses
In do business, inn is long should observe the integral condition inside inn at any time, especially the business is good, client a long time should notice control sells a situation more, want to note the sale status of counterjumper, cannot sell goods merely, forgot to show consideration for and take care to preserve overall situation.
(6) is ordered, retreat, exchange goods
Should have done in time order goods, quit the administrative job such as goods, exchange goods. And assure to there is enough supply of goods inside inn, keep a reasonable stock.
After doing business
Did business that day after the end, inn is long should have done the summary work that day, include: The day of commodity dish, target of clean sanitation, check and ratify, finish all sorts of forms for reporting statistics, hold the evening party or counterjumper to groom, end make one's rounds.
(1) commodity day dish
Build day dish system, half hours are in commonly before next time, there should be a client inside inn or when the client is exiguous, inn is long should organize each bar controller to have check to what goods putting inside bar. Exactly the amount measures conform to, should again careful check the amount, until check consistent.
(2) cleanness is wholesome
Do business everyday before the end, arrangement counterjumper undertakes cleanness. Should arrange counterjumper to undertake general cleaning every week, the place that basically is aimed at common and not easy cleanness (the local) such as the corner office that is like air conditioning mesh, solar chimney, ceiling.
(Target of 3) check and ratify
The business target that day reachs check and ratify circumstance, do good analysis, had better be can v each counterjumper the sale outstanding achievement that day, undertake announce and be commentinged on in the evening party.
(4) holds the evening party or counterjumper grooms
Time of ★ evening party, can adjust appropriately, arrange conference time every week for example some longer, do employee special subject to groom;
★ evening party can be analysed the day before yesterday, the problem that exists today and inadequacy, had done the following day the job arranges;
★ evening party can undertake critical; to the stuff with a few bad performance
★ is right of business target reach a circumstance to undertake summing up, analysis.
(6) end make one's rounds
Before ★ is locking up the door, inn is long reach assistant inn to grow field of make one's rounds of the last time in should undertaking one day.
★ checks precious commodity and sale section whether appropriate arranges;
★ checks air conditioning, computer, lamp to waited wiring a moment to whether shut;
Whether has the article of ★ doorway called in entirely inside inn, rubbish moment keeps clear of entirely;
★ ends when field of make one's rounds hind, shut the rest lamp;
The vitreous door of ★ door inn, pull switch, roll brake lock is good, all counterjumper comes off work.
Weekly job is arranged
★ inn grows the basis that has becominging every Nature's engineering to make, consider weekly main job flow even.
★ is daily, it is fastigium of door inn passenger flow commonly, inn grows item of arrangement of the member that should do good person, stock up management. General in the evening or had better arrange a Zhou Hui afternoon, undertake summing up to the job of a week, to doing business although medium problem is handled, cannot handle, should feedback in time boss or; of processing of on one class
★ should consider basis business case every week, do good sales promotion to publicize working;
★ should arrange good employee to make good market survey work every week, especially the; such as shift of the competitor's price, sale
★ should undertake employee special subject grooms inside weekly door inn working;
The guest with weekly ★ appeals to; of processing follow-up job
Every months of job is arranged
★ is controlled 25 numbers every months, the sale that should begin to plan next month plans, business target;
Every months of the last ten-day of a month should prepare ★ to next month the product that does not have great red-letter day, sales promotion prepares working;
The check on work attendance that ★ should time the member is versed in every months makes; with test labour
★ should do the attune of good commodity every months to match working;
A period of ten days of ★ every the middle of a month is controlled, answer this month target whether reach a circumstance to undertake assessment;
★ should do good superior every months (company) lunar forms for reporting statistics works.
