Annual " double 11 " forthcoming,
This year " double 11 " what had you wanted to buy?
"Double 11 " buy buy buy should avoid to step on thunder,
Because low-cost and commodity is actuation,do not consume,
Also want to be clear that understanding sales promotion is regular,
Not medium a road of the businessman.
Consumer of proposal of commission of Guangzhou city consumer: The article line that can buy need ahead of schedule adds shopping car after good detailed account, seasonable attention replaces news, whether does advertent businessman exist to raise price first again the behavior such as sales promotion. In the meantime, understand regulation of sales promotion activity ahead of schedule even, affirmatory to the propagandist page of electric business, sale, chatting record make good chunk screen, withhold testimony. In addition, to be badly in need of use article, can shift to an earlier date " wrong peak " the net is bought, prevent the situation of deliver goods of occurrence express delay time.
And came on stage recently " law of electronic business affairs " will carry out at rising on January 1 next year, its original idea is to stay to electric business platform have rectify and reform time, although have not become effective, but each platform still should consult relevant law provision, undertake a technology the platoon that go up is checked and be rectified and reform. According to observation, this " double 11 " during partial network operator already undertook adjustment to the management behavior of oneself accordingly, with period provide more admirable commodity and service for consumer, bring more high grade consumption experience.
" law of electronic business affairs " covered include security of protection of Wu of market main body, duty, contract, consumer, privacy, network inside direction of many electrons business affairs and domain, from consumer protective angle looks, this law is full of window in a lot of respects, show Guangzhou city Consumer's Committee to be united in wedlock " double 11 " the common problem during, undertake unscrambling:
Sale of small business, direct seeding include electric business the category
As the rapid development of electronic business affairs, the shopping kind of consumer already produced tremendous change, all sorts of sales not just consist in cleans out treasure, Beijing east wait for platform of electronic business affairs to go up, the sale that uses the means such as friend circle, direct seeding is to emerge in endlessly more. Recently, these burgeoning networks trade mode is borrowing " double 11 " orgiastic impetus, also join this early in the competitive main forces of shopping section, swear to divide a cup of a thick soup with operator of traditional cable business.
However, although these burgeoning mode develop rapid, but also put in many problems. Because lack credit guarantee system, enter a doorsill low, incorporeal inn, without business charter, after occurrence consumption dispute, a little small business deletes a good friend directly or change Zhang number evades legal responsibility, consumer dimension advantageous position is difficult. In addition, false conduct propaganda, acceptance does not cash wait for a circumstance to also be highlighted quite, a little small business still takes the chance to undertake be passinged illegally selling.
To this, " law of electronic business affairs " through " other network serves " mix these new form involve main body to bring into among them, use the means such as direct seeding of circle of small letter friend, network clearly to be engaged in commodity, service running an activity also belong to category of operator of electronic business affairs, accept this law obligation. This is helpful for strengthening the superintendency of pair of relevant domains, it is better to be helpful for settle dispute of this kind of consumption.
Operator of individual cable business needs to be registered lawfully, safeguard consumer closes right increase
Current, the individual opens net inn not to need to undertake industrial and commercial register with duty Wu, a lot of " small business " garrisoning is 0 doorsills almost. Rose on January 1 from next year, basis " law of electronic business affairs " concerned regulation, operator of electronic business affairs should deal with market main body to register lawfully, paper bill is issued lawfully when ought to be tasted in distributors or providing a service or the proof buying goods such as electronic bill perhaps serves a receipt, fulfill duty to pay taxes lawfully.
In current many electric business operator will not offer bill regard as basically avoid the circumstance of tax measure falls, " law of electronic business affairs " the main obligation that offers bill to answer as electric business operator, going up objectively can rise to jam the action of taxation flaw, already the environment that conduce builds fairness of each management main body to compete, can ensure the legitimate rights and interests of consumer better again, to consumer dimension authority provides much heavier safeguard.
Prohibit fiction trades, fictional evaluation, platform must not delete an evaluation
"Close, give a 5 bits reputably, return 2 yuan of red bags! " this kind brush sales volume to increase sale, brush reputably, cutout difference judges " fry a letter " " brush sheet " behavior common occurance, and be in annual " double 11 " around particularly common. These behavior are met actually serious misdirect consumer, damage authority of consumer know the inside story, option.
" law of electronic business affairs " specific to this provision:
It is to ask operator of electronic business affairs announces commodity in the round, truely, well and truly, in time to perhaps serve message, prohibit trading with fiction, the commercial conduct propaganda that makes up the means such as user evaluation undertakes false, fetching misunderstanding, consumer of deceit, misdirect;
2 it is to ask operator of platform of electronic business affairs builds perfect credence to evaluate a system, fair show credit to evaluate regulation, must not delete consumer to evaluate information;
3 it is to make clear platform operator to did not offer evaluation way for consumer or do sth without authorization deletes consumer to evaluate, by the market supervisory management department instructs deadline to rectify and reform, give administration punishment, the clue is serious, highest 500 thousand yuan of the following amerce;
4 it is to make clear operator of electronic business affairs to disobey this code to decide, carry out the unfair competition behavior such as the commercial conduct propaganda of false fetching perhaps misunderstanding, according to concerns formulary punishment of law, be like " oppose unfair competition law " .
"Double 11 " express cannot adjourn indefinitely
Every arrive " double 11 " , the net buys commodity to did not allow a lot of users to total meeting tardy times feeling is anxious. Actually, all sorts of reason cannot be reason, sell the home to should agree when the sale delivery time, affirmatory the risk in carrying and responsibility.
Basis " law of electronic business affairs " concerned regulation, the means that operator of electronic business affairs perhaps ought to agree with consumer according to acceptance, time limit perhaps serves to customer pay commodity, assume commodity to carry medium risk and responsibility. But, consumer chooses express content to shed the except of the person that the service is offerred separately.
Electric business platform forces to sell the home " 2 anthology one " will form break the law
Of electric business platform " 2 anthology one " attack preventing war is not new thing already, whenever " double 11 " wait for large shopping part to draw near, business door encounters between platform of different cable business " 2 anthology one " conflict is incessant Yu Er.
Alleged " 2 choose one " , contend for between platform namely rare the resource of high grade businessman that lack, the behavior of space of extruding competitor commerce. This kind of platform " 2 anthology one " the operator inside the platform that unfair competition behavior reduced to be able to offer consumer preference, commodity perhaps serves breed, amount, make consumer undertakes comparative, the own option that differentiate and chooses gets enroach on, with " law of protection of consumer rights and interests " the regulation that enjoys the right that own alternative commodity perhaps serves the 9th times about consumer is violated.
" law of electronic business affairs " specific provision, platform operator must not use a service agreement, trade regular, technology, to the operator inside platform trade behavior, trade the price, with other operator trade etc carry out unreasonable limitation, additional unreasonable requirement, or collection is unreasonable charge.
In the meantime, " law of electronic business affairs " the administrative punishment that stipulates platform operator violates concerned regulation, except by the market supervisory management department instructs deadline to correct, place in order to fine outside, the clue is serious, highest can be in 2 million yuan of the following amerce. Afore-mentioned regulations conduce to the unfair competition action that settles business of cable of platform ride roughshod over, conduce to stimulative market fairness competing, conduce to safeguard consumer having more consumptive choices.
Edit Piao Ao Huimin
Origin Piao is southern + , committee of Guangzhou city consumer
