It is early by 2016, first " division power company is entire member each every months of raises 1000 yuan announcement " circulate on the net:
Division power electric equipment is full to entering office the faculty of 3 months, each every months of raises 1000 yuan.
Bully gas responds to Dong Mingzhu: "Someone says because feel wronged and act rashly,I am, group president was avoided, buy also did not succeed. If I am to feel wronged and act rashly, won't go to today. I continue to add 1000 yuan next year, do those ask ' are you added 1000 how do we do? ' person, you also are added however! You also are added however!!
Time passed more than one year, dong Mingzhu do what one says!
01
Division force is total member again raises 1000
Dong Mingzhu do what one says
The start working after 2018 the first day, division force staff is received " complete member every months again raises 1000 yuan " good news.
Small letter of division force government says: According to average per capita 1000 yuan amount spends every months of raises, give employee raises according to performance, post.
By division force 80 thousand stuff is calculated, expenses of salary of every months of company wants many 80 million, it is 900 million 6 ten million a year, and the addition of the defray such as the social security that because wages rises,this number still does not include to bring and accumulation fund.
About raises, dong Mingzhu has a point of view: Do not wait for employee to ask to go up salary, want to increase wage actively, surpass the expectation of employee.
Besides raises, sending a house also is the thing that Dong Mingzhu does, "You are accomplished emeritus, I give the house you. I give the house you..
Early before, division force already offerred a dormitory for employee: "Every employee has a 20 living quarters of smooth rice, if married, have a 50 two house of smooth rice. Want employee to be in only division force, the house does not call in, retire to also won't close, the job 3 years the worker of above seldom leaves. Employee why must do oneself buy a house? I should give them safe sense, let employee not be housing every day, have a meal these considerations. Let employee not be housing every day, have a meal these considerations..
Do what one says, it is the primary quality of a boss, also be a company is basic take on.
Be worth the staff that your flicker keeps, not be fool, if " picture cake " can " allay one's hunger " , such employee also won't create how old benefit.
Labour union of the member that feel when you believes you that " work well, company won't treat unfairly your " when, your distance from first-class staff already further and further.
02
Spruce Changjiang Delta closes down the truth:
"Am there me in the heart " it is important to there is many?
On the weekend, everybody gathers, talk about the dining-room that has been to severally, among them a friend said so viewpoint: "In every case says to paper towel wants 2 yuan, I won't go the 2nd times. I won't go the 2nd times..
Everybody curiosity, after all this friend is unapt connect 2 yuan to pay do not rise.
"Do not have what, perceive in a bad mood namely. Perceive in a bad mood namely..
I in you this eats a meal thousands of, want piece of paper to brush the mouth, you start to talk even if brush the mouth to want money;
You make the environment so outfit, get the person's heart for a piece of paper so injury; Who can still go the 2nd times?
Altogether, you let my accurate; In the final analysis, because,be: There am me at all inside your heart.
Change, to employee, also be such.
Of detail at employee: "Am there me in the heart " it is important to have many after all?
Of ① detail " ground channel is oily " , labor-capital relations can talk about money only
A few years ago, the cook again oily incident of spruce Changjiang Delta.
Did water to boil a fish, after the guest went, you see this oil regrettablly, inn-keeper is hated to part with, how to do? That makes food then.
The reporter lies the bottom says in dining-room of spruce Changjiang Delta, do dish to carry cook again oil then eat.
This momently, you are the public relations of spruce Changjiang Delta, how can you face medium?
The spruce Changjiang Delta that the ox forces said at 2 o'clock:
The first, this thing had never happened; The 2nd, we do cook again oil to give him employee to eat only namely, do not eat to the client.We value a customer, the client is sacred, because he is,pay. Stuff makes my money, should that have cook again oil?
The behavior backside of truth of such a clear the air, cruel show spruce Changjiang Delta to be not respected to the extreme of own employee.
All employee of whole nation of spruce Changjiang Delta, see such response, do not know why impressions, the directest perhaps think of a way is -- I am done not have at all inside your heart.
Since such, I am dry so serious work; Two hundred and seventy-six million four hundred and forty-seven thousand two hundred and thirty-two what open restaurant, dry must be in you are one this.
Spruce later Changjiang Delta appears on the market failure, close several doors store one after another, cannot say to do not have a relation with rate of personnel prediction of a person's luck in a given year.
There am me inside the heart, so important really?
At least, have in boss heart " I " enterprise, meet further.
Before, beijing east the money that burning investor all the time, be in all the time deficit, liu Jiang east said so a word: "If go out the bag outside express business, if do not give Beijing the express east member on 5 danger one gold, beijing east immediately can gain. Beijing east immediately can gain..
But finally, liu Jiang east added: "But I am not done " .
The member that he answers native place old change to ask express people have a meal, between banquet, he sends a word: "Our employee living quarter is the poorest two people, work 3 years the one person of above a room, work 3 years of above 25, 26 years old, at ordinary times who doesn't still have a friend to play. At ordinary times who doesn't still have a friend to play..
Say, all express member stand up applause.
A social status 400 much managers, can think of for employee actually " after coming off work, you need private space " this kind of level, can not let employee mind warm how.
It is simple originally, frozen labor-capital relations, the instant gives a person a kind " the boss is good for our consider " inspect already feeling.
Labor-capital relations can talk about money only, "There am me in the heart " can talk about affection. Work for money, employee just finishs the job; The job that bring feeling, just meet sacrifice oneself dies.
So, boss " there am me in the heart " very important.
Because, your employee is potential today the employee that tomorrow is not you, your client becomes your employee possibly also tomorrow. Go up somehow say, there is stuff in the heart there is a client in the heart namely.
Of ② detail " handclasp " , beijing east lie, even if vice-president also discharge
Here retell a Beijing the conte east. Be in Beijing east, want somebody to lie only by discovery, even if he is vice-president, liu Jiang east regular also meeting his discharge.
Beijing east once had a tall canal, because go to work,play card a such bagatelle, by Liu Jiang east discharge.
Beijing east the tall canal to above of chief inspector level, be late, ask for leave these things are not to make compulsive demand, more won't because of be late and punish. But interior has a such systems, mix in the end of the year namely when raises rising job, have an integration analysis to employee, include to consult the check on work attendance in the past is recorded.
This tall canal is recorded to go after a perfect check on work attendance, let a secretary helped him play card twice, because should send the child,still go to school among them.
The likelihood is a lot of righter for the company, this is not the thing with spoffish what, still be tall canal what is more,the rather that more. But in Beijing east be no good, liu Jiang east acknowledged this responsibility, and this tall canal admits later, walked along him please immediately.
This is Beijing a red line east, everybody cannot be touched.
By 2010, liu Jiang east be away on official business in Su Qian. The Chen Xiaogong that president of division of tiger fund China assumes when calls to him, communication investment capital the problem east, they are in the phone the price negotiate.
Result, the contract still does not have an autograph, additionally two fund chief that come from Hong Kong and Shanghai hurry to Su Qian in succession, boost the contract to the front of Liu Jiang the east, and wanted him to sign only, what the price can give him than tiger fund is tall 30% .
At that time, the presiding and financial officer east mixes Beijing the assistant east is in Liu Jiang beside, they look at Liu Jiang east, ask how he should be handled.
Liu Jiang east ask in reply at that time they: " Beijing east viewpoint of value the a bitth what be? "
Their answer is very straightforward: " sincere letter. "
Liu Jiang east say: Since we put sincere letter so high position, so after I was promising tiger fund impossibly necessarily, cooperate with other fund again, never mention it rise in price 30% , rise namely 300% I agree impossibly also.
That 30% can be to mean 100 million yuan of RMBs, but I never regret, this is the process that I teach by personal example as well as verbal instrution to employee. I tell employee how to should be done not only, even earnestly practise what one advocates, accomplish in front.
In fact he is in this respect is to had eaten to have a deficit, liu Jiangdongdi does poineering work is a dining-room, failed, the little girl that receives fund at that time talks about love with large kitchen, two people the company all money give had an insatiable desire for, this gives him very big lesson.
Not come singly but in pairs, ma Yun does poineering work to also had stepped on hole in this respect for the first time. 1992, ma Yun does poineering work the rich that become the lake translates a company, the cashier that translates a company at that time walks along 89 yuan from the move on company Zhang everyday, several months nobody discovery.
Of ③ detail " handclasp " , close bagatelle just is the culminating killer of conquer popular feeling
Have more force the person of case, there is others more inside the heart.
A plute has a meal with others every time, every pieces of table puts chopsticks of a pair of bowl more, because of him every table should sit, every table gives 15 minutes of communication; After the end, he and everybody want handclasp, it is the clerk of the corner even.
This person is Li Jiacheng.
With clerk handclasp, it is he knows well greatly " there am me in the heart " human path; Every desk communicates 15 minutes, it is he understands: Light has " others " insufficient still, just be the culminating killer of conquer popular feeling to the perfect control of time, detail.
This go up, the boss of management dining-room, the Chen Xianghong that can press down to black learns. He looking in light of is how of deep ploughing detail --
See more beautiful prospect to invite a visitor, black presses down east bar initiated cop ground to bury, do not make electrical wiring disturbed the line of sight. How long of street lamp winter is brushed, how long brushs summer; Summer of civilian constellation landlord should send a cup of ice drink, the winter should send a cup of hot drink; Landlord should use a few rag, use which...
If you are malty wine, a person can follow from the back, not far not close, you lie on the ground senseless, he carries freely you go back...
In black town, meal is maximum price of equipment wanting a newspaper, and must show weight, for example: Tomato fries an egg not under 4 eggs.
Chen Xianghong " there is others in the heart " is as a result, the tourist that black presses down 80% it is to come loose guest, exceeding an in part is again presence, feel here is really good namely, come even.
World Internet congress also is right this very be at ease, also came so, and will do not go, choose its to serve as permanent the site of an association.
What the client wants an accident is small touch, not sedulous holiday serves.
Of ④ detail " small scrip " , close service is not " canal " those who come out
Scoop up gently to Xiaonian in sea floor have a meal, produced a few quarrel, a such letters were received after his settle accounts, very beautiful, very puerile font, resemble the word of a little girl:
"Belle of handsome young man hello, in the process that just serves to you, feel you are like not very happy, knowing is my service not the reason of week, but as me myself, I hope you can be happy, happy it is a day, not happy also be a day, life looks be like endless, actually very brief also, so why not happy spend each days, hope you are OK sincerely forever happy and happy, happy and permanent. Happy and permanent..
If be in at ordinary times we receive such letter, the sense is very common, a little argumentative even, but after if you are mixed,the lover quarrels, an intention of clerk of a dining-room, letter that writes to you with one's own hands even, don't you feel this too magical?
Sea floor is scooped up is a strange enterprise really. Regard meal as the industry most the index that often assesses (KPI) , for instance expenditure of profit, profit margin, only settle or live in a strange place, turnover, rate reversing a stand, these are not assessed. Zhang Yong says, the not sweet, mop that the towel that brushs a hand has hole, toilet does not have the watermelon that because assess profit to bring about a guest to eat,I do not think wool still continue to use.
So what do they assess? Assessment client satisfaction is spent, education of staff initiative, cadre.
These 3 index, did the person that supervises the work a lot of years as, how do I do not want to give them really solve in-house and fair problem. But I know, the sea floor that you see today scoops up the smile of employee sincerity, come from at here.
Sea floor is scooped up do not check rate reversing a stand, but the employee that sea floor scoops up takes rate reversing a stand seriously than who. Return that word of begin, company culture just is fetch, all profit and rate reversing a stand, it is additional, subsequently and come, not important.
This kind is genuine, how to let employee there is enthusiasm?
Management enterprise manages popular feeling namely. Do what one says, stuff just likes more follow, the job just has power more; Feed on illusions, employee can believe you, but the 2nd the likelihood is disappointment is mixed left his post.
Allow when to be awaited, do not deceive employee, in your flicker employee a word while, also moved a stone to aim his foot.
? A story that sells cured meat tells you, it why do poineering work is more and more difficult to why do poineering work
? Never a kind of job cries: Money is eventful little leave home close, tall weight responsibility is light!
? Often work pattern of trade of Mom backside cruelty: This price interval is me, the person that arrogate to oneself is entered is dead!
? Zhang Yiming: 10 years of interview 2000 people, I discover the nice person that confuse, all has same idiosyncratic
? From " broker " to 10 billion social status, he says: Rely on a relation to make money, it is the business that does the hardest!
? One employee offers resignation, the boss asked him with leave one's post the problem that have nothing to do...
? The 30-47 that manages you well year old (without giving thought to much busier, must look)
