Media says, pushbutton of gold of Ofo return a deposit already grizzled, cannot click. Just the government responded to: Gray of pushbutton of gold of return a deposit is whack, it is normal persuade an user to stay to install. . .
Ofo cannot online return a deposit?
Media coverage says, there was consumer report a few days ago, ofo cannot have removed deposit inside App, "Gold of return a deposit " pushbutton becomes gray, cannot click; Remaining sum also cannot online refund; Customer service phone cannot put through.
In APP, ofo cannot online return a deposit?
In occupying, new network client carries a story, ofo is responded to to this, gray of pushbutton of gold of return a deposit is whack, it is normal persuade an user to stay to install, nonexistent the circumstance that cannot click, below the case that did not try certificate to Ofo, cursory ground exaggerates the problem that causes by network reason individually for cannot gold of online return a deposit, it is extremely irresponsible caption party behavior.
This morning, reporter of Chinese youth newspaper uses An Zhuo software of some version Ofo checks " gold of return a deposit " unit process of cargo bandling:
In " purse " in find " cash pledge rights and interests " ↓ ↓ ↓
Click most lower part " gold of return a deposit " ↓ ↓ ↓
Be in " gold of return a deposit " page, tick off first anthology " reason " ↓ ↓ ↓
Click again next " gold of return a deposit " pushbutton, can hint " in refund " " predicting 0-15 weekday arrives Zhang " ↓ ↓ ↓
In addition, APP page still shows, cash pledge can fill a value to become ↓ of ↓ of remaining sum ↓
Can the 15 refund weekday of come to an agreement or understanding come true?
Sign up for a report according to Beijing youth, user king gentleman expresses, oneself see a few hearsays of Ofo selected gold of return a deposit rapidly by October, but at this late hour was not received.
"15 weekday of come to an agreement or understanding cannot cash at all " , mr Wang expresses, at present the system shows all the time " in refund " , still let an user choose to charge deposit the value to be remaining sum, "Cash pledge charges value remaining sum, can enjoy avoid cash pledge to ride row " .
"This is too absurd, can be cash pledge and remaining sum still changed each other? My remaining sum has not given out! " Mr Wang expresses.
The sound that occupies economy " every day 315 " report, the consumer small Liu of Zhejiang expresses, he applied for gold of return a deposit that day from October 22, do not have go back up to now.
Ofo controller: Gold of return a deposit is normal
Ofo controller expresses when answer CCTV reporter is interviewed,
"It is normal that we remove deposit now, technological process of normal return a deposit is to be in 0 to 15 weekday, if say to have the case with unusual refund, everybody can dial telephone of our artificial customer service.
Show level to be able to be compared possibly occasionally busy, dialed person will be bit more, say many dozens to the likelihood needs authority a few times so. Say many dozens to the likelihood needs authority a few times so..
Yesterday, boreal blueness signs up for a reporter for many times to try to dial telephone of Ofo customer service, hint " I am sorry, the phone that you want is busy " , direct by hang up.
The Guan Bo of Ofo comments on an area by " gold of return a deposit " hold
The sound that occupies economy " every day 315 " report, a fact that does not dispute is Ofo cash pledge is retreated harder and harder. On one hand, the cycle that returns deposit is longer and longer, retreat from original second, lengthened recently to 0-15 workaday. On the other hand, a lot of users had waited to exceed 15 weekday, refund did not arrive tardy however Zhang.
Below the official small gain of Ofo, condemn " gold of return a deposit " leave a message increasing. ↓ ↓ ↓
In fact, since this year, ofo of small Huang Che almost half months meet every other come out negative news... a lot of element is brought about share bicycle to step forward dimension difficult, still affected large quantities of one customer.
On November 24, ofo sends an announcement to say, turn cash pledge of 99 yuan of users to be tasted for grain property, it is the user can bolt upgrade the new user that becomes a net to borrow platform, there are 100 yuan of specific capital funds after upgrading, can come true permanent avoid cash pledge to ride row, do not cross the line on this service before long hind get offline.
The proposal middle finger that Chinese consumer society ever released in December 2017 goes out, cruel rides bicycle, small blue bicycle to wait share bicycle business, because capital catenary ruptures,wait for a reason to stop to manage in succession, did not return place detain gold, imprest cost to even more 1 billion yuan, involve consumer millions person.
About sharing problem of bicycle cash pledge had been platitude, law of southeast university traffic and development research center carry out director Gu Dasong to express, the angle that should administer from the society, fall to the company brand that does not return deposit " do not defend reputation " stain.
