Qi Tian of reporter of reporter of Beijing traffic be on the air reports:
12306 websites use Ms. Liu wait for information temporarily Id buys a ticket to cannot take a car however, haidian court issued judicatory case and reminder March 18, consumer avoids to seek advice to tripartite platform as far as possible, railroad branch ought to ensure the oneness that serves standard and answer caliber external.
Qi Tian of reporter of Beijing traffic be on the air reports: The near future, original of Ms. Liu Id is missing, when 12306 websites buy a ticket, approbate truly repeatedly in order to use temporarily identification, bought Beijing to go back and forth between the tall iron ticket of Hong Kong then. But take a bank note that day, the staff member tells Liu the lady is opened by public security mechanism temporarily identification is not effective identity document, ms. Liu dials 12306 hot lines to seek advice, also be informed temporarily identification cannot take a bank note. Ms. Liu is forced return a ticket and poundage be deductioned 700 yuan. After this, ms. Liu returns Beijing from Hong Kong, railway station of use Hong Kong opens identification takes a bank note smoothly however and take a car temporarily. Ms. Liu sues a court, the requirement affirms railroad to be opposite when selling tall iron bill the misdirect of the person that the description of flow extraction a bank note forms offset to expend, sentence your railroad apologizes in the newspaper, recoup the corresponding loss that causes because of return a ticket.
The judge reminds, railroad unit ought to ensure the oneness that serves standard and answer caliber external, broad passenger should choose official channel as far as possible or wicket mouth seeks advice, because tripartite information has,avoid cause a loss by accident, still can inquire further " regulations of railroad passenger transportation " wait for relevant provision.
