A few days ago, subbranch of a bank of center of people bank Shijiazhuang with " right responsibility risk " give priority to a problem, the organization was begun " day of financial consumer rights and interests " activity. If you think the finance that is your consumes dimension power, can call 12363.
Strengthen harmonious linkage to begin concentration to publicize. Save silver of consumer society, Heibei actively to protect inspect bureau contact to communicate with Heibei, hold large conduct propaganda to seek advice from service activity in the light of financial consumer. Be aimed at demand of knowledge of authority of dimension of undergraduate group finance, organize orgnaization of 10 banking finance and orgnaization of 3 insurance banking to pass paste poster, extend data, accept seek advice, interlocution is interactive wait for a form, publicize financial consumer energetically 8 rights, campus borrows a risk to be on guard, illegal finance advertisement identifies, the financial knowledge such as individual finance administration and program, promotion consumes dimension authority consciousness in school undergraduate finance.
In the meantime, apply network media to undertake consumptive clew, arouse financial orgnaization begins site conduct propaganda, publicize person specially assigned for a task of data, arrangement to explain financial business through the zone is being installed to put in business site, broadcast conduct propaganda piece, hold intellectual lecture to wait, solid become good finance customer the normalization conduct propaganda of dimension authority knowledge gains ground.
Appropriate processing is complained safeguard legitimate rights and interests. During the activity, strengthen " protection of rights and interests of 12363 finance consumption seeks advice complain a phone " service and management, accomplish handle on schedule, a reply; Difficulty of complex to the circumstance, processing is taller complain, serious research, coordinate financial orgnaization to verify a condition seriously for many times, optimize processing program.
During the activity, financial industry is publicized through centering conduct propaganda, network media conduct propaganda, site wait for channel, the key popularizes each right that financial consumer enjoys, guide financial consumer to adopt legitimate program, reason solves finance to consume controversy.
(Zong Miaomiao of reporter of swallow Zhao Metropolis Daily)
