History of Chinese tea culture is long, broad and profound. Again together with drinks tea to have life-giving, eliminate exhaustion, fight the action such as bacterium. So mostly the Chinese has the habit that drinks tea.
Tea of art blessing hall with healthy tea celebrated, li Xiaojun of author of art blessing hall expresses: "Art blessing hall uses those who go up every year in food safety to detect detect charge is in 1 million yuan of above.
As annual sale the tea look forward to with the not much amount to of 200 million above, will make the popular brand of Internet tea domain by right of good public praise for years, if regard art blessing hall as the faithful vermicelli made from bean starch of tea, an eyewinker is drunk in tea, that but big evil spirit the asthetic mood that tastes tea.
Picture | Consumer king gentleman is offerred
Consumer complains: Art blessing drinks a snail in hall tea
Shanxi faced gentleman of Fen consumer king on March 22 to " Chinese food safety net " the reporter complains say: Double the 11 art blessing that in day cat platform store of flagship of tea of tea of art blessing hall buys are drunk in tea of chrysanthemum of embryo of hall chrysanthemum doctor gave a snail.
Picture | Consumer king gentleman is offerred
"Simply too disgusting, when developing make tea leaf, discover, muddled at that time dropped, how can snail appear in tea? " consumer king gentleman to " Chinese food safety net " reporter say.
"The head encounters such thing, next snail also is withheld came down, connected the customer service on the net at that time, customer service says to promise to compensate for me one canister, this is compensatory problem not just, producing process cogency to have flaw surely as enterprise of brand of a tea, how can you guard a pass in process of quarantine of product quality inspection? How can you guard a pass in process of quarantine of product quality inspection??
Mr Wang is in to " Chinese food safety net " the reporter narrates a process in, the mood is a bit excited.
Mr Wang thinks, regard art blessing hall as the faithful vermicelli made from bean starch of tea, feel public praise of tea of art blessing hall is better, chose to buy so, but snail appears in tea, such tea ought not to enter the market originally, caused to consumer rights and interests damage.
He asks the businessman is in charge of strictly charge tea mass, in tea security aspect good close, he thinks be unworthy of the name or the title, also hope governmental superintendency department can be adjusted in time.
To this, " Chinese food safety net " reporter, undertook investigating.
Market superintendency bureau: Will undertake investigating as soon as possible
" Chinese food safety net " the reporter is received after complaining, let consumer king gentleman dial for a short while 12315 undertake complaining.
On March 27, " Chinese food safety net " reporter phone couplet Hangzhou city bank river market controls management board, express to this staff member, really those who receive Mr Wang is complain, whether are 7 workaday decisions accepted according to setting general need complain or put on record.
The staff member expresses to will undertake investigating as soon as possible, in the meantime, remind consumer to had kept oneself relevant proof.
Picture | Consumer king gentleman is offerred
On March 28, consumer king gentleman is called " Chinese food safety net " reporter, thanks, say the market superintends a branch to express already put on record.
Art blessing hall: Did not receive relevant complain, flow craft wants and chief butt joint
Log onto store of day of flagship of hall of feline art blessing, " Chinese food safety net " the reporter sees month of chrysanthemum of chrysanthemum doctor embryo is sold 35 thousand + , lead 150469 reputably, and to producing craft and flow, consumer king gentleman expresses to not be clear about: "Buy for many times feel to be led reputably tall, look now it is true that these lead may not reputably. Look now it is true that these lead may not reputably..
Picture | Come from store of flagship of art blessing hall
What form bright contrast with this incident is, the page alleges this chrysanthemum tea accuses through fathering, no matter change the level such as the analysis from sense organ, strong bubble or manage, undertook detecting with all possible means to the product.
In ever was being interviewed, li Xiaojun of author of art blessing hall expresses, "Art blessing hall uses those who go up every year in food safety to detect detect charge is in 1 million yuan of above, art blessing hall is being searched all the time, taking oneself route! Taking oneself route!!
Art blessing hall ranks tea of the brand that clean out treasure with very preponderance kind heat sells a list of names posted up head of a list of names posted up, be worthy of the name is become " Internet tea leads a brand " , art blessing hall still was obtained 2014 " safe production standardizes 3 stage business " honorary title.
Can be the enterprise that attachs most importance to with food safety so, as annual sale the tea look forward to with the not much amount to of 200 million above, consumer is drunk from which unexpectedly gave snail.
Picture | Come from reporter and scheme of check of dialog of customer service of store of flagship of art blessing hall
" Chinese food safety net " the reporter connects customer service of store of flagship of art blessing hall, customer service expresses, did not get such case, when the reporter distributes customer service snail picture, customer service expresses, be very sorry, receive such feedback, appear such circumstance is very accident also, the trouble tells the Zhang number that the client buys.
Subsequently, reporter phone couplet headquarters of art blessing hall, headquarters staff member expresses, if be true condition, we can undertake negotiation handling with consumer, and the manufacturing technology that asks tea and when the flow that make, the other side expresses not to understand, need and our business personnel butt joint produces a situation.
And the reporter is successive two atmospherics couplet Li Xiaojun of author of art blessing hall, end distribute news dispatches phone unmanned from beginning to end receive listen.
On March 27 midday, consumer is informed " Chinese food safety net " reporter, received the 10 canister tea that art blessing hall sends.
To this, mr Wang thankses again and again, acknowledgment reporter helps thought fors the time being.
Mr Wang says, 10 canister tea is not a purpose, want to understand the tea with so popular network namely, why can appear such " thing " (snail) , want to know, tea of art blessing hall is technology of what kind of production and flow after all.
Disappear assist: We remove to adjust only action, still hope consumer buys product sharpen one's eyes
To the experience of consumer king gentleman, " Chinese food safety net " the reporter calls society of Hangzhou city consumer, to this association relevant controller warns customer, encounter this matter:
The first, stay take relevant evidence, dial for a short while 12315 or 12331 undertake informing against complaining;
The 2nd, oneself and businessman undertake negotiation, must active and active go looking for a businessman;
The 3rd, talk things over bad when, can look for consumer society, but the effect that consumer society has bridge only, attribute adjustment, when bilateral opinion cannot be reached, consumer also can be informed against to industrial and commercial bureau complain.
The 4th, because the shop that such as cleans out treasure platform and so on does not have certain sanction, receive everyday complain countless, hope consumer is bought must go hypostatic inn.
And the manufacturing technology to tea of art blessing hall and flow, " Chinese food safety net " the reporter still also can trace a story.
Do not explain especially
On September 5, 2018, national network letter does for " Chinese food safety net " issue Internet news news to serve licence. " Chinese food safety net " make the Chinese food security that achieves national news aptitude exclusively central network media.
This date location is: Investigate food safety shady deal, disseminate food fitness knowledge. Let people eat so that be at ease!
The health that is more person is safe, pay close attention to transmit please!
