On May 5, beijing east 618 whole worlds shop in year section businessman link signing up is started formally. Provide high grade shopping experience to customer gives during shopping section, beijing east released " 2019 Beijing east 618 mobile management are regular " , to mobile admittance, deliver goods the respect such as effectiveness for a given period of time, after service made detailed provision, especially 618 after service upgrade heavy pound this year, all goods that enter great urge activity will open tripartite businessman freight a place difficult of access and lightning refund service.
Two great services present as leading role, relieve the concern of goods of consumer exchange a purchase
Freight a place difficult of access is insurance company and Beijing east the goods of exchange a purchase that tripartite businessman rolls out ensures a service. After consumer returns money of exchange a purchase Cheng of freight flow of the businessman, exchange a purchase that finish, freight manages by insurance company compensate, the system is returned automatically still. That is to say the thing that consumer does not need to assume money of exchange a purchase spreads cost, this also reduced freight issue greatly, avoid to bring overweight freight burden to the businessman at the same time.
Lightning refund is to be Beijing east the characteristic after the carry out that high grade client offers serves. Consumer retreats goods refund to need to return merchandise to the businessman first before, businessman examine and verify checks the ability after passing to start refund, around needs several days. After having lightning refund to serve, the user that accords with a condition chooses Beijing east come to take or arrangement other content sheds a company to deliver goods, after retreating goods to be sent, need not suffer from wait for a businessman to receive goods examine and verify, want Beijing only east little elder brother or him user upload significant movement odd numbers, have after retreating goods to spread information, second of the fastest number can go to refund Zhang, that is to say the user is OK " take refund to return money again " .
These two services belong to freight a place difficult of access and lightning refund Beijing east " be at ease buy " core product, already enclothed a large number of tripartite shop at present. Businessman of the tripartite in closing to this greatly attends mobile commodity to open these two services entirely, be in Beijing east still be on 618 histories first, exceed strong service safeguard with respect to some originally plus self-supporting commodity, the shopping experience that promotes consumer further, broom " chop hand " the care of the exchange a purchase after, allow authority to the top of one's bent " shut an eye to buy, be at ease buy " .
Serve besides the foundation such as freight a place difficult of access and lightning refund, "Be at ease buy " still unripe delicacy actors or actress fart of red fart of pants of bright compensate, make water does not have allergy of care, United States makeup to wait for several decathlon characteristic to serve a product without care, if allergy of United States makeup does not have care service, touchy issue appears like peel skin after consumer bought cosmetic, the businessman after providing significant evidence will return money in time; Serve like pet have a taste of what is just in season again, boss of feline dog food people do not like to eat, bring about cannot take food, after providing significant evidence, even if is packed it is OK also to was opened goods of exchange a purchase... all sorts of services will let consumer be in this 618 buy so that be at ease, save worry, Shu Xin.
"Commodity + service " the shopping experience that makes high quality
Besides after service, this year Beijing east 618 mix in mobile admittance deliver goods there also is firm demand on effectiveness for a given period of time, with ensuring the rights and interests of consumer and experience adequately. In mobile admittance respect, the businessman is in the vane rank, circumstance that buckle cent, trade the condition that the syncretic of respect accord with such as dispute decides just can be participated in 618. Delivering goods respect of effectiveness for a given period of time, on June 16 - the order need that clinchs a deal during June 20 is finished inside 72 hours deliver goods.
Serve the backside that upgrade, it is Beijing east the effort that makes high quality shopping experience. The customer service that support is accumulated for years the retail infrastructure ability such as carry out hind, content shedding, finance, technology, beijing east outfit, carry out sends to back down in making the choose and buy before enclothing carry out, carry out change the service matrix that waits for each link, the numerous businessman that helps platform promoted a service the standard, around the electric business modes of life and relation to their environment of Jing Dongping stage more healthy also, fairness is mixed transparent. If offer " be at ease buy " the satisfaction after the businessman of the service makes work is spent amount to 95% ; Obtain " Beijing east good shop " the businessman of attestation also obtained capital east of the respect such as discharge give aid to energetically.
Enter high quality to develop course as Chinese economy, high quality consumes appeal to beg more and more pressing also, what consumer buys is commodity itself not just, still include service and to the platform, accredit to the brand. As most the integrated and retail platform that gets consumer reliance, beijing east the shopping experience that will offer high quality for consumer continuously, help partner gains more business opportunities, make retail industry consume the new standard of the service.