Yu Huiyong of 100 orchards author, president. Picture origin / the enterprise offers a plan
New capital signs up for dispatch (reporter Zhang Xiaorong) on May 16, 100 orchards release datagram of first refund inside course of study to accuse, announce those who executed 10 years to be opposite " 3 without return money " undertake upgrading, on line " 3 without sweep a code to retreat " service. To dissatisfactory commodity, consumer can pass scanning door inn return money 2 dimension code finishs refund independently.
According to 100 orchards author, president brave of more than benefit introduces, 100 orchards put forward 2009 " not delicious 3 without return money " system, namely if consumer is dissatisfactory to fruit mouthfeel or character, can not have small bill, without objective, return money without reason. Data shows, 10 years, number of inn of 100 orchards door goes to many 3700 from 100 growth, year sale grows 10 billion yuan from 100 million yuan. Among this, 100 orchards always retreat money order to count (contain 3 return money without the etc that return money) , always retreat money amount to occupy than from beginning to end under 1% , among them " 3 without return money " the order number, amount that return money is occupied drift in 0.5% fluctuation than maintaining from beginning to end. 100 orchards are online still 2016 on App was rolled out " refund of not delicious instant " , not will delicious 3 without return money outspread arrived on the line, the client buys fruit hind in door inn, also can undertake on 100 orchards App refund is operated.
And to make consumer more satisfactory, 100 orchards announce to undertake upgrading again to the service, vice-president Jiao Yue expresses, get on the foundation in refund of instant of 100 orchards App, roll out a line to fall " sweep a code to retreat " , the customer that buys in door inn namely, can scan of door inn return money 2 dimension code, complete refund operation independently, and the client can decide refund scale independently, highest but refund 100% . Jiao Yue thinks, the traditional technological process that return money is long and complex, consumer often is in weak force one party, need brings small bill and kinds or types of goods, classics businessman examines after affirming, initiate the processing that return money by the businessman again, and refund flow needs normally layer upon layer examine and approve, often cost arduous, cost of consumer dimension authority is higher "
The development that hopes to be able to drive whole industry drives whole fruit or the development of industry giving birth to delicacy, stimulative industry upgrades. Jiao Yue discloses, "Sweep a code to retreat " systematic data traces to the source to feedback supplier of help upper reaches through data improved production, make a fruit more delicious. Standing vice-president Yuan Feng represents 100 orchards group, "After upgrading this, to 3 without the order that return money, 100 orchards company can give join in business is corresponding allowance, that is to say the partial loss that 100 orchards company can bear a client to return money. To order of refund of without reason ill will, 100 orchards will offer door inn majority subsidy, assure to join in the interest of business. Assure to join in the interest of business..
New capital signs up for enterprise of origin of picture of reporter Zhang Xiaorong to proofread Li Lijun for the graph
