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Since this year, the letter visits information system to hand in do complain on incoming letter, net, leader mailbox item is apparent grow in quantity, relatively the corresponding period of in former years rises 222% . To drive a problem to have in time effect is dissolved, safeguard is handed in do item to conduct quality, city letter is visited bureau division running a letter increases a net to go up, the case below the net is harmonious supervise and direct strength, obtain clear result, masses satisfaction rate amounts to 97% above.
Video connects a line, with prefectural area face-to-face superintend and director guides
To each county area the letter seeks the general character issue that respect of fundamental business standardization exists, undertake reporting an analysis through video conference, in the light of character issue at the same time one by one coachs correct, ensure superior is handed in do item to be in be restricted to do time inside one-time report a success.
Lead attempers, communicate face-to-face with sectional unit
In affirmatory person specially assigned for a task fixed inquiry is accepted in time rate, deal with the foundation of rate to go up on schedule, accept deadline and the letter of conduction deadline to visit item to be about to arrive, the form that through supervising and direct case or site dispatching meet, undertake supervising and direct on the spot. Up to now, the letter on incoming letter, net visits item to be accepted in time rate, on schedule conduction rate all maintains in 100% .
The analysis grinds sentence, with controversy unit face-to-face hold a conference or consultation
Differentiate to duty not clear, the letter of controversy of existence of responsibility main body visits item, study hold a conference or consultation through calling together many branches, make clear finally specific undertake unit, and according to " 3 reach the designated position " the principle promotes an issue lawfully seasonable on the spot is solved.
