Liaoning consumer lives in the vitreous watering can that buys newly in appropriate home, used be less than a month bottom blowout, be Ied hope nobody get hurt.
A few days ago, ms. Liu of Liaoning n complains platform to mirror through insurgent quality report, she buys 39.9 yuan in flower of bazaar of appropriate home Shenyang " Suo Ma 2018 crock " (sky-blue, 1.2 liter) , after using many days 20, produce blowout of bottom cup body suddenly when affusion, cup body and base are detached.
Ms. Liu dodge is seasonable at that time, was not harmed. Ms. Liu says, after the event, bazaar of appropriate home Shenyang promises compensate to pay Ms. Liu meal coupon of dining-room of homes of a piece of 50 yuan of appropriate, did not do farther specification with respect to vitreous bottle blowout.
Vitreous bottle body because why and dissilient? On June 22, insurgent news of reply of Yan of king of manager of department of market of market of appropriate home Shenyang expresses, classics and Ms. Liu understand, discover the product ever was used at containing radiative water, and this jug is full-dress highest temperature does not exceed drink 50 degrees.
Wang Yan expresses in the reply: "Stem from the care of pair of Ms. Liu ladies, we are willing to offer value 50 yuan meal coupon or appropriate home shopping card serves as compensation.
Dissilient " Suo Ma 2018 crock " party offers a plan
Buy vitreous bottle newly to be less than in January, outfit hot water is abrupt and dissilient
On June 20, ms. Liu that lives in Liaoning n tells insurgent news, on May 21, she sees in bazaar of appropriate home Shenyang " Suo Ma 2018 " blue jug, feel OK to use air plain boiled water, buy redemptive home.
Ms. Liu says, on June 14 morning, be like as one used to do same, she enters hot water in past glass jug, "Phut " , jug bottom blast drops a small Cha, crock body bottom is cracked give a crack, crock bottom falls off.
After Ms. Liu is scared, dial the help after phone of customer service of appropriate home China seeks carry out, except goods of exchange a purchase, she hopes to receive the compensation such as travelling expenses.
Via talking things over, after the home makes work, appropriate promises compensate to pay Ms. Liu meal coupon of dining-room of homes of a piece of 50 yuan of appropriate only.
Manage to here, ms. Liu expresses dissatisfactory. She thinks, although oneself did not get hurt because of vitreous bottle blowout, but the glasswork that appropriate home sells ever produced dissilient event for many times, whether should appropriate home side apologize to consumer at this point, prove dissilient cause.
Insurgent news discovers, net of official of state of between two parties of appropriate home home sells " Suo Ma 2018 crock " product, in website product information one column, mark has " can use at dishwasher, the highest temperature of full-dress drink cannot exceed 50 ° C " clew.
Appropriate home response weighs every " Suo Ma 2018 crock " label tagged market of home of service instruction appropriate to offer a plan
Crock body whether label of agio lukewarm clew, consumer and appropriate home stick to his argument
Ms. Liu says, she did not notice this clew message when buy, whole this glass jug also is informed without the salesperson in purchasing a process cannot water of full-dress high temperature, jug crock body also did not see relevant use hint; Nevertheless, after buying redemptive home, she did not examine the manual of this glass jug really.
Wang Yan of manager of department of market of market of appropriate home Shenyang affirms to insurgent news, this jug is full-dress highest temperature does not exceed drink 50 degrees, the note already was tagged in product label and website product page.
Sell a product the picture according to what Wang Yan offers, be in really " Suo Ma 2018 crock " the label that a side of product crock body is sticking font of black of a piece of white paper, the information such as the producing area of this glass jug, service instruction is tagged with a variety of languages above.
Ms. Liu expresses at this point, in her impression, did not see be stuck on crock body have such ticket, oneself also had not ripped a such label.
GB sets difference in temperature of vitreous bottle heat-resisting not technically
Of appropriate home this kind not high temperature resistant whether does terrarium accord with national level?
The picture that Wang Yan of manager of department of market of market of appropriate home Shenyang provides to insurgent news shows, this product produces implements standard to be Q31/0115000148C012, this standard belongs to appropriate home (China) the industry standard that investment limited company writes, standard name is " eat hutch things " .
In this standard, did not undertake formulary to the heat-resisting function of relevant product.
Insurgent news consults the national level of our country's existing concerned glasswork, have not discover hereon kind the national level of vitreous bottle.
Nevertheless, be in " QB/T 4162-2011 glass " in the standard, the heatproof shake sex of requirement glass (material and the function that its goods resists intense change does not come temperature to damage or be destroyed) bear be more than the difference in temperature that is equal to 50 ℃ , not burst.
The local standard that occupies the Anhui province additionally to release " bottle of beverage of DB34/T 1410-2011 glass " , the requirement squelchs and blow the heatproof shake sex that makes vitreous beverage bottle (difference in temperature) need to be more than be equal to 55 ℃ .
