Before before long Chongqing car is exhibited on, wo Erwo exhibits stage car advocate dimension authority incident is troubled by bubbling with noisely, the crucial point of the problem depends on the transmission case of double separation and reunion that carries on old money XC60 appearing often gear-box function the phenomenon such as low, stall, car skyline also covered a few cars advocate, understand specific reason.
Mr La: Complain without the door
Mr La of Shanghai is by 2011 bought model of XC60 T5 of entrance Wo Erwo, car will appear to lose dial of motivation, appearance suddenly to appear September last year " gear-box function is low " phenomenon, "Do not know how to return a responsibility at that time, because do it before car everything is normal " , he is informed to need to change after 4S inn detects gear-box. After Mr La inquires, discover, the same question on the net is very much, he considers as car the reason of itself, but 4S inn gives deny, "There are 900 much people in our Wei Quanqun, this car retains in Chinese market the amount is not large, why can appear so much is identical breakdown " .
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Mr La tells a car the end of the world, his car has appeared a lot of times on high speed such problem, "Did not have motivation suddenly, be without omen, very dangerous really " , inn of the 4S end last year informs him manufacturer has 7 years of 160 thousand kilometer guarantee policy, agree the spare parts after year is maintained to inn hind. But crossed year of up-to-date Mr La to did not receive an announcement, "I also do not want to look for 4S inn now, we group in 4 transmission case were changed after having Che Youqian, but indelible still breakdown, what time grows is OK and normal leave more than 1 year, short 2-3 the month appears again problem " .
Before before long Zhan Weiquan incident Mr La also is in Chongqing car the spot, car advocate people requirement manufacturer publishs a solution, displacement perhaps is delayed protect, but was rejected by manufacturer.
Ms. Xue: I believe Woerwo no longer
Ms. Xue of Xi'an is in the portion bought model of XC60 T5 of entrance Wo Erwo in January 2012, car lost power suddenly April last year, appearance dial shows gear-box function is low, when the accident Ms. Xue follows car of earth of a large broken bits after the car, it is to sticking the bumper after her car to stop almost. "Very dangerous really, the child is returned at that time on board, up-to-date he dare not take my car " .
Ms. Xue goes 4S inn detects car, the car on the road produced stall phenomenon twice again, the accused of after detecting Ms. Xue knows to need to change gear-box, and appear about why be being met such breakdown, maintenance can assure to eliminate, 4S inn did not give out openly explanation, and the exchange of former plant of changing spare parts dispute, so Ms. Xue did not agree to maintain.
Ms. Xue tells a car the end of the world, her car just 70 thousand kilometer, had not given anything reason, 4S inn also admits car breakdown and other operations to have nothing to do, explain reason of not clear breakdown makes her special pay no attention to solution. "More terrible is a problem that is without omen, I do not have method to be sentenced beforehand ahead of schedule " .
After Ms. Xue is complained to relevant section, 4S inn agrees to change freely clutch and sensor, but stall appears again after maintaining a week, reappear repeatedly instead all the time with respect to the car of such Ms. Xue ladies show similar issue, "The car had not left, dare not risk so big risk. Dare not risk so big risk..
Ms. Xue emphasizes, the specific reason that hopes Woerwo can tell her car breakdown, how to solve, at present she has seen a lot of appear the car of similar problem, did not get settlement, "Because receive,Maiwoerwo is at that time send the child, took a fancy to Woerwo's security, but I am very disappointed really now " , ms. Xue says frankly see Woerwo is right the processing means of quality problem, let her lose confidence.
Does problem of double separation and reunion have Wo Erwo much more general?
Old money imports the gear-box problem long-standing of Wo Erwo XC60, be in early had appeared 2014 more car advocate complain, center on 2011-2015 money model, its embark 6 fast wet gear-box of double separation and reunion combines research and development by Woerwo and Ford, also had used on the S60 of old money, since from Wo Erwo Asia-Pacific produces Wo Erwo XC60, had abandoned using this double separation and reunion, convert stabler AT gear-box, but Laoche advocate the problem did not get settlement all the time.
Current, net, car is complained to pledge the tripartite such as the net complains platform to go up in the car, complain about the collective of problem of gear-box of Wo Erwo XC60 very much, and most backwater is handled in manufacturer or phase of information examine and verify, did not get settlement. At this point problem, car skyline called customer service of Wo Erwo government, but customer service expresses to be able to record feedback only, do not have pertinent information to be able to be responded to.
Summary
Wo Erwo all the time since with security celebrated, this old money imported the gear-box problem of Wo Erwo XC60 to destroy the public praise of its security apparently, broke oneself gold-lettered signboard, and the processing manner that Woerwo faces quality limitation also lets consumer be bitterly disappointed, hope Woerwo does not forget him first heart, the front faces the problem of gear-box of this double separation and reunion, give broad car advocate a satisfactory answer.
Import problem of gear-box of double separation and reunion of Wo Erwo XC60 about old money, car skyline also will continue to pay close attention to.
Note: Above car advocate complain information to originate the car complains a net.
