" product of family expenses car is repaired, change, the responsibility that return money sets "
Executive date: On October 1, 2013
Dispatch orgnaization: Total bureau of national qualitative check
Thirtieth is in truckload inside 3 packets of period of efficacy, because produce character to measure a problem to repair holding time accumulative total to must not exceed 35 days; More than 35 days, after accumulative total of problem of same perhaps quality is repaired 5 times, appear again of quality problem, consumer by 3 packets of prooves, safeguard and repair the record, bill that buy a car, be in charge of changing by distributors with brand type truckload, consumer is accepted corresponding reasonable use compensation should pay to distributors when changing.
The computation that repairs holding time sends from consumer long when case, best friend car when stop. Repair holding time 1 times to be not worth 24 hours, with 1 day plan.
Thirtieth is 2 inside 3 packets of period of efficacy, because the car produces character to measure an issue cannot normal travel or cannot of travel, repair business to ought to provide spot repair, perhaps offer reasonable haul to expend. Repair holding time every time (include to await maintenance to reserve a time) more than 2 days, repair business to ought to be in charge of offerring reserve wagon for consumer, or by consumer offers reasonable traffic expenses compensation after repairing business and consumer to talk things over.
Thirtieth is in 3 times loss inside 3 packets of period of efficacy, loss occurrence quality problem, repair business to ought to be in charge of be in charge of freely changing for consumer.
Thirtieth is in 4 times truckload inside 3 packets of period of efficacy, accord with what set exchange goods requirement originally, because distributors is not had,be the same as brand type truckload, ought to change to not be the same as a brand under what primary vehicle configures truckload. Without with brand type truckload, also all without exception is the same as a brand under what primary vehicle configures truckload, consumer asks to return money, distributors ought to be in charge of pressing bill value to return money for consumer, consumer is accepted change, corresponding reasonable use compensation should pay to distributors when returning money.
Thirtieth returns money 7 times according to this regulation, distributors ought to be in charge of pressing bill value to retreat clear payment for goods for consumer (loan buys a car, distributors ought to retreat clear payment for goods by contract agreement) , but the corresponding reasonable use compensation that because use this car place to arise,customer should pay. In the meantime, distributors ought to ask from consumer the day that returns money rises, the proof that remove a car is issued to consumer inside 15 weekday. Consumer is pressed " the announcement that total bureau of national tax Wu purchases duty to concern an issue about car " (duty delivers the state [2002]118 date) concerned regulation, purchase duty by the proof that remove a car and car conduction car of primitive duty paid proof purchases duty drawback.
Thirtieth is in 9 times truckload inside 3 packets of period of efficacy, distributors ought to ask to change from consumer, inside 10 weekday since the day that returns money, offer answer opinion. More than 15 weekday did not reply, perhaps accord with this regulation to change, remove goods condition and answer opinion does not accord with this regulation, perhaps not was in charge of changing by this regulation, return money, regard as intended and protracted unjustifiable perhaps refuse.
" consumer rights and interests protects a law "
Executive date: On March 15, 2014
Dispatch mechanism: Standing committee of countrywide National People's Congress
The commodity that the 19th operator discovers to its are offerred perhaps serves existence blemish, have those who endanger risk of safety of person, belongings, ought to report to concerned service instantly and tell customer, adopt stop sale, caution, recall, harmless change processing, destroy by melting or burning, stop to produce or serve wait for measure. Take recall step, because of,operator ought to assume consumer commodity by the essential charge of recall defray.
The goods that its offer below the circumstance that the 23rd operator ought to assure to using commodity to perhaps accept a service normally perhaps serves the quality that ought to have, function, utility and period of validity; But its existence flaw has known before consumer is buying this commodity to perhaps accept this service, and exist this flaw is not lawbreaking mandatory formulary except.
Operator of the quality state that with sample of specification of advertisement, product, objective other perhaps way indicates to commodity perhaps serves, the real quality that the commodity that ought to make sure its are offerred perhaps serves and the quality state conform to that make clear.
The motor vehicle that operator provides, computer, television, freezer, air conditioning implement, the durable goods such as washing machine perhaps is decorated decorate wait for a service, the flaw discovers inside 6 months since the day that consumer accepts commodity to perhaps serve oneself, produce controversy, assume the quote responsibility of concerned flaw by operator.
The goods that the 24th operator offers perhaps serves not to accord with quality to ask, consumer is OK agreement of regulation of according to state, party returns money, perhaps ask operator is fulfilled change, repair wait for obligation. Without the country regulation and party agree, since the day that consumer can get goods oneself money is returned inside 7 days; 7 in the future coincidence method removes surely of term and conditions of contract, consumer can in time return money, not coincidence method removes surely of term and conditions of contract, can ask operator is fulfilled change, repair wait for obligation.
