To today from June 23 the reporter distributes news dispatches before, 315 platform accept wisdom in all complain, inform against, seek advice from 173, seek advice from 119 among them, inform against 4, complain 50.
1
The citizen is mirrorred in Fasaite the inn cleaning out treasure of glasses will buy a pair of spectacles for nearsighted persons July last year, the price is 400 yuan. Glasses leg was broken now, maintenance is sent before a week, dimension fostered cordial relations between states to give now be sent, discover those who change is women's lens leg, consumer states he does not have a law to wear, ask to be maintained afresh, and the businessman is not paid attention to. Classics connection, the businessman agrees to talk things over with consumption solve.
2
The citizen mirrors the closestool that bought in TOTO 2015, the portion appeared in November 2015 problem, there is bad smell of 3 closestools leakage in 4 closestool, it is the problem of installation, additionally rubber group and sealing ring have quality problem. Businessman with the ground in consumer home rough the problem that be being maintained for reason is him consumer. Consumer asks to change freely now fittings. Classics is harmonious, both sides comes to an agreement, send by consumer detect, if unqualified consumer can offer judicatory suit, holding cost is in charge of be being compensated for by the businessman.
3
The of great capacity that before the citizen reflects 34 months, in Ou Shangchao city buys believes TV, carried today TV screen broke, make the telephone call after carry out, be informed those who cause to be factitious, the businessman wants him consumer to pay Fei Huanbing, consumer considers as quality the problem. Ask a help to coordinate. Classics investigation, surpass dimension electron information to serve Inc. Nanjing branch to issue by appraisal orgnaization Qingdao " screen caustic survey report " , consider as factitious reason attaint, tell the circumstance customer subsequently.
4
Citizen report is in by December 2017 long allusion furniture ordered a furniture, by this year Feburary when discover the cabinet has a break, mirrorred to the businessman, at the beginning of March board tear open, good without processing to now, the businessman expresses to still need to want 40 days now. Consumer asks as soon as possible repair is good. Via understanding of staff member spot, according to businessman introduction, the break of consumer board already went out via changing to be sent afresh by manufacturer, nearly a few days can arrive, had feedbacked consumer, consumer expresses to understand.
From the type fraction that hears consumer to complain: Involve business class to complain 32 among them, service kind complain 18. Goods spending is complained in, basically involve dress shoe cap and food to wait; In serving consumption to complain, basically involve service of meal and room service and culture, recreation, sports to wait.
