Recently, the program reported CCTV to order ticket website about travel of domestic famous business in succession related many platform " where to go to net " bilk incident, and Wu Xin haze shows senior media person, be in much home of the many home year ago early famous aviation: Country boat, hai Hang, na Hang, plain boat stop in succession with " where to go to net " collaboration. And thing the ability after two years again by impeach, inside two years " fall victim passenger " more than one person, complain without the road however. ? ?
According to " weekly quality reports " disclose, wanted to go last year some gentleman that Australia travels, the hotel is booked to did not register information however to the hotel on the net, the short message sends order signal several times is not hotel order order, even digit is different, protracted for ages eventually occupy room, ask to return a house the following day however, hold a person in the palm to deliver the room that books with oneself different room to count little room to get stuck. Many small letter complains where to go to the net is retreated order be no good, change an autograph to be no good, the price is a lot of more expensive than other APP. It is where to go to really the net lets your where also do not go. ?
Hotel of domestic famous chain is relevant personnel divulge, where to go to the customer service business of the net is taken all very disappointing, client manager is in the condition that break couplet basically, the privately below the condition that and one-sided is in was not informed and did not sign agreement does sales promotion activity to the businessman, mobile amount is assumed by the businessman entirely; And tiring-room shows 0 reservation obviously the circumstance of the room falls, come order is not OK refus is odd, once refus sheet is about to arise,strong tells you compensate pays a late room fee; Tiring-room operating system is ambiguous also! ? ?
The netizen explodes makings: The Hong Kong public house that orders before me, the link jumps Booking, paid on the line next. When the result goes, the hotel says to do not have information. Money also comes without go back. Customer service was not solved from beginning to end. Hundreds of money are not money.
