A running fire of drop drop homicide case, affect the nerve of broad consumer! On August 24, 2018, zhejiang Wen Zhoule is clear a female passenger is arranged by drop drop windmill driver is killing! From 2016, the case of homicide of drop drop driver, rape happens from time to tome. 110 days have a case involving the killing of a person 2 cases recently! The society just pays close attention to strongly each, public feelings ferments continuously, just, CCTV reported the punish of countrywide each district acts.
Be worth to maintain big drop drop and suitable windmill by appraise
The network restricts a car, it is the demand of the people's livelihood with Internet more extensive times. Drop drop is faint having alone big trend, be about to maintain the position of industry bibcock, want to hold the driver's amount above all, then the driver of be there just to make up the number emerges in endlessly. There is media coverage before this, the appraise after drop drop appears on the market is worth or achieve 70 billion dollar to arrive between 80 billion dollar (480 billion RMB arrives between 550 billion RMB) .
Of downwind car " mode " , it is to pass algorithm to collect information and match information, the line that allows driver travel " share " change. And regard a drop as the company, both neither needs to have and manage these cars and driver, OK still and draw-out commission -- this just is capital most below the good position that love " share " mode. And just is to seek appraise cost blindly, scanty at management, brought about " drop blood " flaw.
Not downwind suitable windmill, uninstall when undertaking
Release jointly by the 7 ministries and commissions such as the the Ministry of Communication, carried out formally in November 2016 " the network makes an appointment cab manages a service to run temporary measure " , gave out " the network makes an appointment cab " definition, its management method and cage of exact elementary course consult traditional make one's rounds swims taxi; And this code also gave out clearly " private small passenger car closes by " view, namely business of so called suitable windmill. The net makes an appointment with the standardization of the car, brought about the doorsill that enters a net to restrict car trade to rise, make downwind car business easier by the car advocate accept.
Arrange the price of the windmill, make an appointment with a car to have clear advantage than other net. Although property has distinction, but drop drop mixes downwind car only express taxi a few module are paratactic place, low and indiscriminate products plan, it is a kind of misdirect to user itself. After although have a case before,happening, a large number of users uninstall APP. But after sale passes, mix in price advantage before the rigid demand of a travel, basically meet circumfluence. The fixed position of the user in the product and expectation administration appeared amlposition matchs. The difference of fixed position acknowledge, strong jump course becomes public security event even the possibility that criminal case produces serious result increases greatly. Passenger with hitting the taxi is mixed only the state of mind of express takes downwind car, it is a him park dangerous situation.
The superintendency not do one's best of drop drop suitable windmill is not things. At the beginning of arranging the windmill to be born, be with " sustain losses in business earn cry out " state of mind goes operation is safeguarded, express of drop of photograph comparing Yu Di and special, as additional product line, the attestation of drop drop suitable windmill and canal accuse link to want a lot of more loose, the penalty that lacks capital of pair of downwind car driver to go up and accuse, let a drop do not have relatively strong control to counterpoise more to downwind car driver. So inattentive management, bury for today's misfortune played a hint foreshadowing later developments in a story.
Drop drop road coming home, do not become do not put in a road 's charge
Internet product from commercialize change to socialization already very common, all sorts of APP can add a company group module, while rich user experiences, the opinion between 2 o'clock exchanges stimulative user and businessman, to perfecting platform function, increase an user agglutinant having pretty good effect.
However true what suits socialization to change? The most primitive drop drop takes a taxi, if same hand hands in money skill to deliver the goods: Saved the rubbish time that awaits in roadside, the cost that heads for destination is very low also. Why do this drip namely a taxi meeting get user gay reason.
As the fashionable that network product socialization changes, drop drop platform also via living the temptation of potential business chance. If the passenger installs open individual information, so the driver can see. The problem depends on, unwitting passenger is over in the setting after individual information, the system is " acquiescent and open " . Dripped early May this year after drop driver kills case of empty elder sister happens, this function by instead " acquiesce is shut " . When after the limelight of this thing goes, by stealthily changed to come back, the suspect of 8.24 homicide case passes the individual information that publishs afresh to choose namely likely commit the crime object.
Many males are driving good car, through dripping the social function of a suitable windmill achieves his a few goals. Also many females use a drop to arrange the windmill to may take the chance of good car, the peacockish feeling that will satisfy oneself and show off a desire. However this kind alleged " gregarious " the practice that alludes a gender, attracting men and women of the desire in city while, also meet the driver that attracts more cherish against the law. Manage mechanism of test and verify loosely, it is a potential a clap of thunder more, want somebody to jump over a line to be able to explode only. The fact proves, explosive thunder is very much.
Does the passenger become prey? The drop drop of open the door to a dangerous person arranges the windmill
From passenger angle character, drop of passenger hope drop can be answered quickly below emergency, the person that assures oneself is safe. But more drivers mean stronger platform professional ability, appeal to in safety beg on, the interest of the interest of drop drop and passenger is completely contrary. So a few do not be fond of what do not itch to complain, final meeting ends up with nothing definite, this meeting causes a lot of drivers that are kept in fluky psychology to explore to guilty brim.
With the Le Qing August 24 drop drop arranges windmill homicide to be exemple, in the passenger's jungle, the follow that blame of drop drop customer service often reachs the designated position the style that the net purchases customer service: "Close, wait fall, await superior to give a your department reason close, still do not arrive one hour close. " evaluation of the personage inside a lot of course of study, the customer service of drop drop is an accurate robot that can communicate according to established word art only, do not have whole lash-up mechanism already, the limits of authority that also leaves without special situation is open, customer service level is quite low upright.
Contrary interest appeals to beg bring about customer service mechanization
After incident happening, drop drop undertook urgent processing to downwind car business. On August 26 morning 11 when in announced processing result, career department general manager and customer service vice-president by depose. After 8.24 homicide case happen, drop drop again acceptance: In its the criminal case that produces on platform offers the 3 times level that hurts at legal person to undertake compensatory. Recently, the United States gives birth to a company by force to must compensate for 4.69 billion dollar to give 22 to suffer from because of using talcum powder on the accuser of ovarian cancer. Compare the 3 times compensation of a drop company commitment, it is day price undoubtedly. Treat chaos to use heavy law, only from severe from heavy processing similar incident, ability of relevant section, industry, personnel has the effect after the caution before punish; Ability forms shock effect, arouse the attention of whole society and numerous people. The compensation of 3 times, the drop drop that reachs 70 billion dollar to appraise value is a drop in the sea only. But 450 million user, day all the platform of 24 million order, even if wrong rate has one thousandth only, the negative effect of generation is estimated hard.
Although drop drop is on market competition conquer Uber, but restrict a car in the net " safe war " in got a miserable failure. The government must optimize customer service flow, found lash-up mechanism, such ability are unapt because the program delayed life and death,rescue. Police and government can build database butt joint, below special situation, police can move for a short while take driver news, get the seat of target car, strangle the crisis from symptom. The passenger should notice safety: Avoid single person to take a car, avoid night to make an appointment with use public traffic the past signs of human habitation is car, exiguous area before avoiding, actively, it is those who avoid a risk is desirable method.
Pursue on: Before happening to 8.24 homicide case after case of be murdered of drop drop empty elder sister in May, the people is analysed to the attribute of public feelings affection of downwind car; Lay a plan: After 8.24 homicide case happen, the people is analysed to the attribute of public feelings affection of downwind car.
If say the confidence that the of all kinds case before is your user only arose to shake, so the heart that the hair of 8.24 homicide case was born with to insert an user like a dagger. Those who evaporate is appraise value not just, the reliability in user heart also can efface layer of drop burette manage. The method of exterior article and perfunctory can be caused only more acuteness rebound, want to adopt hero to break the measure ability like wrist to be redeemed somewhat probably.
Belated is effective punish
Downwind car arrives 96 hours from cloak, what is last straw that collapses a drop? Much recently branch makes an appointment with Tan Di to drip, according to not complete count, the liaison man that has had 8 cities such as Chongqing, Guangzhou, Shenzhen, Dongguan, Wuhan, Guiyang, big talk, Suzhou at present is carried, the superintendency branch such as public security makes an appointment with Tan Di to drip the branch that is in place. The content that talks about basically involves passenger safety to ensure, responsibility of platform operation aptitude, management, safety administration, setting checks the driver wait for content. If drop drop cannot be fulfilled,rectify and reform, concerned branch will adopt coercive measures. The news that CCTV is in charge of sowing a newspaper now advocate sow, do not know whether because furious, weak point direct seeding of several minutes connects a line, missay knot 10 place above.
On August 28, drop drop goes out to release an apology formally to believe all right. Announce to will be core index to expand a company with safety; Function of safe product whole upgrades, safe to person customer service complains a problem to be able to adopt tripartite to dial even the line the means of 110, ensure give police pertinent information for a short while; Downwind car business gets offline till the cows come home; Build user safety to protect a mechanism in all with development of door of the Ministry of Public Security, the test that start already developed finished police self-help to inquire a system. Drop drop platform was taken out 4 days to apologetic weak point from case hair corresponding solution, so arrive from be murdered of empty in May elder sister in August in 110 days of time of homicide case reappearance, what business did relevant company controller and branch do after all? Do not suffer keenly felt pain impenitent, hope this south the wall is last when drop drop bumps. The person that die already, belated justice cannot redeem parting soul, the error that hopes the person that be born is an enterprise with life no longer buys sheet.
The way home, who should be guarded?
Although the plane produces thing onetime capital every time earthshaking, but the vehicle that the plane still is accident rate lowest. Drop drop produced a case involving the killing of a person 2 cases inside 110 days, give up eating for fear of choking-refrain from doing sth necessary for fear of a slight risk also is incorrect. The germ of occurrence tragedy depends on the person's itself: The government shifts to an earlier date normative canal accuses, the company shifts to an earlier date preliminary lash-up plan, the victim is in generation is unspecified premonition dial for a short while 110, OK and effective strangle injustice in symptom. Wish tragedy repeats no longer! Big vasting hope gives the person that go each times, safe and can excellent.
Civil / Mei Wenhui Tian Yuan
