On September 11, be engaged in decorating Mr Liu of the industry to mirror, he spent 90 thousand yuan of money to buy stair of cloud of a pace March, the problem appears ceaselessly after installation, the whole thing had maintained 7 times, included to change afresh among them two place protect column, the clapboard of the closest stair burst, stair of cloud of his hope pace can refund. To this, the businessman expresses, can continue to maintain, if refund needs to seek appraisal of orgnaization of tripartite appraisal, give out by the government indemnity. On September 17, the reporter learns, at present both sides talks things over to still was not reached consistent.
Stair clapboard burst.
Buy the bill of pace cloud stair.
After new stair is installed, occurrence problem of in quick succession
On September 11, reporter and Mr Liu arrive together courtyard of treasure of gold of the city zone. Mr Liu tells a reporter, he is engaged in decorating an industry, when be being decorated to owner home, owner call-overs stair of use pace cloud, then he and stair of cloud of pace of Wei the city zone decorate the clerk of the company to contact, choose and buy a 90 thousand yuan stair. "This year March, pace cloud stair sends a person to install, installation of the last ten-day of a month was finished in March. " Mr Liu tells a reporter.
"After stair has been installed, I will examine, a few post that discover armrest of the stair in the sitting room to go up into the door were become by installation ' waviness ' , help stair armrest up with the hand apparent rock. " owner Ms. Liu says, after discovering a problem, she was contacted instantly " pace cloud stair " , maintenance technician comes very quickly to undertake maintaining, but maintenance means lets a person cannot be accepted.
"Maintenance technician knocks those a few post with hammer, but the problem of armrest rock was repaired 3 times,also did not foster cordial relations between states, see the 4th times repair really bad, changed directly new, change together still have the stair armrest that leads to basement, the juncture place of stair does not have card to tighten when installation, can see the white crop below, after with installation the master said, the juncture that they get on stair with glue gun almost gush a glue. " Ms. Liu says, after she worries, these glue are met craze explodes skin.
"Be over to already had been repaired 7 times now from installation, a few days ago we discover clapboard is cracked, a clapboard of the foot of a wall was dropped directly. " Mr Liu says, he suspects burst is probable is installation when, enough without obligate adjustable seam cause.
Businessman be gratified is maintained, refund needs to have official report
"90 thousand yuan stair adjusts value the family is decorated for it is big, firm installation was over to appear so much problem. " Ms. Liu expresses, they do not want to be maintained so unendingly again went down, hope businessman withdraws fund.
Subsequently, the reporter contacted the clerk of pace cloud stair that sells Liu the gentleman stair Mr Zhu. "We manage so much year, the quality of stair does not have a problem, but stair is artificial installation, what the law may do not have to achieve owner to ask when installing is perfect in that way. " Mr Zhu expresses, after clapboard was cracked, they ever had been examined to the spot, make known his position to be in charge of maintaining on the spot, but owner does not agree, insist to want refund.
"If owner holds to refund, can look for quality technology to supervise the orgnaization of tripartite appraisal such as the bureau, undertake detecting to stair, issue a report by the government, the government says compensate how many we with respect to compensate how many. " Mr Zhu says.
To this, the Wang Jianhua's lawyer of office of Shandong Wang Yang's attorney expresses, both sides makes business contract impact, product quality should accord with national level, stair installation also should accord with a standard. "If buyer has evidence to prove to had been maintained for many times, requirement having right removes contract, retreat goods refund, ask to sell the home to undertake compensatory. " king lawyer says.
On September 17, the reporter learns, at present both sides still fails to reach consistent.
Reporter Dou Yuanna
