Mr Zhang of 53 years old calculates, want to be when he is 79 years old, ability applies for to adjust number of its mobile phone to Chinese shift endowment cost.
On September 20, report of quality of Pai of Mr Zhang Xiang Peng complains customer of city of Heilongjiang Zhao Dong platform (Www.thepaper.cn/consumersComplaint.jsp) report, 2014, he is in Zhao Dong city 14 streets mobile postal service hall dealt with date of a piece of end to get stuck for the mobile phone of 6789, handled special number at the same time special bottom line consumes 300 yuan of business. After 3 years this year, mr Zhang applies for to reduce to mobile postal service hall endowment take time, the accused knows to cannot reduce endowment cost, cannot cancel this professional work. The formula that the reason is this business adds up to fix a date to be 29 years, will continue to all the time 2043, still 25 years of ability expire.
On September 21, mobile postal service hall of 14 markets of Zhao Dong city news of Pai of surname manager Xiang Peng (Www.thepaper.cn) say, be aimed at the endowment fee structure of Mr Zhang and actual at that time condition, can mirror to mobile firm relevant department.
Mr Zhang inquires discovery, the partial formula period of efficacy that mobile phone date deals with amounts to 29 years, 30 years.
Inquiry discovers the formula agrees appoint a time 29 years, application key is low endowment cost by refus
On September 20, mr Zhang tells insurgent news, 2014, he is in Zhao Dong city 14 streets mobile postal service hall dealt with a piece of mobile phone to get stuck, end is 4 times " 6789 " , belong to " beautiful date " , lunar lowest consumes 300 yuan.
Mr Zhang is become, when dealing with, he signed a contract, but the contract is missing already nowadays, "After the assistant says to use 3 years two at that time, the professional work that can cancel lowest every months to consume 300 yuan " .
Mr Zhang this year already 53 years old, it is an off-duty workers, in the side the son runs a cosmetic store 4 years ago, electric telephone bill is more. "Do not open store now, every month telephone bill 100 much, exhaustless 300 yuan of telephone bills, month or every meeting buckle 300 yuan. " Mr Zhang says.
This year in August, mr Zhang heads for postal service hall of shift of 14 markets of Zhao Dong city, application changes the formula reduces month of lowermost endowment cost, refuse. The staff member of postal service hall tells him at that time, his lunar lowest consumes 300 yuan endowment cost formula, cannot change inside agreement period, reduce endowment cost.
Nevertheless, this view has not get mobile postal service hall of 14 markets of Zhao Dong city confirm.
On September 21, mobile postal service hall of 14 markets of Zhao Dong city one news of Pai of surname manager Xiang Peng says: "This kind of number should want with our leader, our leader is sure meeting and he says to be clear about, he also should be the check that approves ability to do. He also should be the check that approves ability to do..
surname manager expresses, be aimed at the endowment fee structure of Mr Zhang and actual at that time condition, can mirror to mobile firm relevant department.
But Mr Zhang is denied Ceng Tong crosses mobile postal service hall at that time " leader " the relation deals with this end date to be " 6789 " number. He says, when handling card, know this number is only " special number " , not witting formula adds up to fix a date to be as long as 29 years.
Move in China according to what Mr Zhang offers scheme of check of APP inquiry information shows, "Already decided business " make clear in one column, "Special number is special bottom line 300 yuan " , the time that order is on November 24, 2014, invalidation time is on December 1, 2043.
In addition, inquire information still shows, the invalidation time that the free of 1 yuan of home that Mr Zhang did newly on January 1, 2017 includes a little is on January 1, 2047, also be as long as 30 years.
Does limitative user reduce formula endowment to expend a standard reasonable?
On September 23, lawyer Wang Peng east tell insurgent news, what business of Wu of electric be convinced offers is communication service, place of formula of conduction mobile phone signs a contract to should be service contract, basis " consumer rights and interests protects a law " , clause of this contract section disables because of breaking the law, because consumer is enjoyed,choose the right that commodity perhaps serves independently.
Wang Peng east say, when consumer is choosing commodity to perhaps serve independently, authority undertakes comparative, differentiate and choose. Do not allow to change formula, belong to with law forcibly sexual regulation is inimical, this limitation should belong to invalid clause; Special number cannot reduce endowment cost and formula time to be as long as 29 years to belong to clause of operation business home remedy, unreasonable and the legal basis that did not make clear.
Lawyer Xing Xin introduces, our country " natural resources of name of telegraphic net code runs way " in have specific provision, prohibit telegraphic operator " pick a cost to user collection " and " the business that user of telecommunication of demarcate of in any way uses his to appoint " , because set number mishandle, the operation business such as shift is consumed to lowest of different number set, put the limitation such as telephone bill, agreement period to ask beforehand, hit " edge ball " , form different doorsill to allow user option.
Xing Xin thinks, if Mr Zhang signed formula contract with mobile company, made clear the content such as amount of the term of service, consumption that keep a copy, and true meaning shows party of department both sides, of not lawbreaking, administrative regulations mandatory regulation, lawful and effective, both sides all should be fulfilled according to it. But endowment cost period of efficacy reachs the number of Mr Zhang 2043, formula level cannot be reduced inside period of efficacy, this endowment expends a standard to make limitation and burden to the right of Mr Zhang. When mobile company is joining a network, answer to make clear specification to Mr Zhang, make in Mr Zhang information service is provided below affirmed premise, in order to assure the authority of know the inside story of consumer and free option. If move company cannot quote proved to fulfill afore-mentioned announcement compulsory, put in fault.
