Recently, on forum of net of some famous car consumption nearly a few days have such complaining ceaselessly general benefit department understands tire event:
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On August 12, 2018 one BMW car advocate department of prefectural general benefit is installed to connected tire store to change a tire in the Qin Dynasty of the Gansu Province, discovered to craze is wrapped since tire in the morning on August 20, 2018, subsequently this car advocate look for agency processing, the answer that gets below the circumstance that does not have any detecting is factitious element cause, so irresponsible answer allows a car advocate very disappointed.
Complain before today, this forum already had two cases complain, it is approach of thunder of cropland of abundant of a wide steam together, this car advocate claim: The car discovers tire 1 year in travel, tread, sidewall has flaw, bigger and bigger. And other brand is nonexistent such problem. But general benefit department is connected say normal phenomenon, beguiling consumer.
Another it is a Feng Tian Kaluola, tire of this car off-front wheel rouses a bag and damage without any outsides, general benefit department connects manufacturer to still do not give appraisal and processing, factitious outside attaint causes say.
The case that complains general benefit to manage a tire craze, beat is wrapped is in short-term inside appear continuously actually, we can't help wanting to ask, does general benefit department connect tire how?
As the whole world the biggest tire and balata product produce business, general benefit department connects what take market of the tire that use a car in China to have rate it is about between 15%-20% . But notable is, the quality public praise that general benefit department connects appears gave the abnormal tall appearance that with its market position does not match completely. According to platform of this famous car consumer the data of long-term statistic shows, from 2016 up to now, what add up to receives department of concerned general benefit to connect is effective complain more than 2600, be far ahead is other brand, of more than 40% above complain occupy than adumbrative also general benefit department is connected facing crisis of relatively severe quality public praise. Be like below the banner " dynamical a person adept in martial arts and given to chivalrous conduct " , " calm person " wait for product of much money tire to appear serious and quality problem, the face that department of this your general benefit opens master of a sailing vessel of tire of this world balata is quite embarrassed.
Statistic makes clear, come nearly two years general benefit department connects tire craze problem to complain occupy than amounting to 89.56% , complain a quantity to amount to 841, still be consumer blames the biggest question. The analysis shows, the problem is in centrally entirely almost buy a car 3 years inside, complain inside 1 year among them occupy than amounting to 36% , complain a quantity nearly 300. Visible, general benefit department connects tire craze problem to still did not get be amelioratived effectively, ageing chap problem still appears earlier relatively.
Problem of tire occurrence quality, if be incident 9 only, we can consider as a kind of accidental phenomenon, do not have which tire company to dare pat chest to say after all: My tire does not have problem of an occurrence quality.
But if in quick succession appears,quality complains a problem, "Do not attribute tire quality problem " the explanation appears hard base oneself upon. More complain in what receive what is more,the rather that in, already had many car advocate reflective car is more than appear craze, phenomenon bosomy a bag. In addition, a few consumer also are oppugned, the position that general benefit manages case of a bag of a few beat, craze appears is very similar, this also is belonged to abnormal.
Of course, occurrence quality problem can avoid without who completely, but the manner of manufacturer makes consumer afraid however. Data shows, the general benefit department that receives at present understands the problem such as bag of tire craze, beat, the majority appears in the tire that home produces, but very much however time cannot give manufacturer customer a satisfactory explanation, if grow this to go down, general benefit department is connected before good public praise will not answer existence, this is competing increasingly intense tire industry is not a favour absolutely.
