On May 29, the netizen explodes expected to fly is drunk in the drink that says in circle of Suzhou happy tea inn of be in harmony is bought, complain to relevant section. On May 31, market of region of Suzhou industry garden controls management board to circle of Suzhou happy tea inn of times of be in harmony has wholesome examination, discover to the wholesome problem of winged insect exists inside inn, be opposite subsequently this inn make known to lower levels the advice note that close down rectifies and reform.
On May 31 19 when make, particular to inn of Suzhou round be in harmony case undertook small gain of government happy tea report, the bulletin said to after inn of door of round be in harmony receives a client to complain, inquire drink makes monitoring, did not discover fly is entered. And more to this inn winged insect question, solve in division apprentice all the time since practice but the effect that has done not have all the time, at present this store stop business is rectified, before solving winged insect problem won't again practice. In the bulletin, happy tea square for many times to consumer people excuse.
Bulletin full text is as follows:
On May 29 afternoon 13:46 minutes, drink sends outside the client bought 6 cups in inn of Suzhou round be in harmony. Afternoon 18:00 the left and right sides, this client is being taken among them a cup of drink will to door inn reaction drink fly inside, put forward to need to make sheet the compensation solution of 10 times, and if do not undertake consumer society is complained compensatory going,to be on duty the manager explains, took away drink at the same time.
After its happening we the monitoring that examined this sheet drink to make for a short while, did not discover there is fly to enter in the process that make, at the same time store manager also contacted a client to have excuse for a short while, because the distance issues only time to already spent 4 hours,had examined monitoring to client explanation at the same time and be outside send, there is a lot of to cannot control an element in road, the hope helps him undertake refund and random gives drink 3 cups. Client attitude is tough should make sheet only 10 times compensation, state refund meets work in the same placing of fall back on in the mobile phone communicate very hard, if do not give,express again at the same time look for consumer society, media to complain exposure: with respect to ㄊ ? Does arm empty does pay achieve appearance of clean cape of Shan grave to conceive ナ А ?
On May 31, as a result of the client inform against, market of region of Suzhou industry garden controls management board to circle of Suzhou happy tea inn of times of be in harmony has wholesome examination, discover to the wholesome problem of winged insect exists inside inn, and make known to lower levels the advice note that close down rectifies and reform.
Because inn of door of round be in harmony stands by lakefront, since practice winged insect all the time a lot of, especially the summer more grow in quantity. Assembled inside inn before us destroy midge lamp, deployed destroy midge is patted undertake destroying regularly midge, looked for tripartite orgnaization to undertake for us entire store destroys bug destroys regularly midge. The air conditioning inside inn also is moved so that compare Leng Xiwang can can reduce winged insect to fly, at the same time the doorway is added installed wind act machine, but the effect still bad, and apparently we are returned to the attention of the seriousness of this problem far insufficient. We understand food safety and sanitation have qualification only very much, without any reason and compromise, everything what what before current condition shows us, do is insufficient, we feel exceedingly compunctious with apologize, disappoint all the time since love, the young associate that supports us, I am sorry sincerely.
As a result of before we had taken a lot of step, still fail to put an end to winged insect problem, we will think way further on one hand, rectify and reform door inn gate completely for example, add further destroy midge equipment, the company killing insect that seeks major does; of plan of farther communication protocol we are affirmatory on the other hand, if cannot find effective method to solve the winged insect problem of inn of round be in harmony, although crossed whole change the date, we also won't restore inn of round be in harmony to do business to consider even permanent close store or change other position. At the same time we meet the associate of this inn during put up the shutters arrangement works to other gate inn, won't because of close store and persuade to retreat associate.
Be fond of the young associate excuse of tea to all cares again, be fond of the young associate excuse of tea to all cares again, in the many sided such as operation, service we are done badly really, make everybody disappointed, we feel very afflictive very self-condemned also. To the problem that the government feedbacks in relevant section examination, our meeting overall is accepted, rectify and reform instantly. Also ask everybody to believe, we hope to be able to have done all businesses really, also be willing to give the greatest effort, we can recall a painful experience, solve these problems truly with the action. Again excuse, I am sorry.
Civil / Li Zhuoya of Li Tao of reporter of Beijing youth newspaper
Wired all alone asks illicit letter or send mail (Shehui@ynet.com)