The product is fast iteration upgrades is meddlesome originally, dan Xiaopeng's G3 changes paragraph model to draw a marijuana however irritated.
Because new fund G3 is in,drive configuration of add boat course of development, batteries, automatically the important facet such as function, have bigger promotion than old money G3, and price promotion is not much, sexual price is compared tall, this allows car of G3 of very much old money advocate feel indignant.
On July 12, g3 changes paragraph model the 3rd day when release, small roc car author He Xiaopeng released a apologies to believe on small gain, affirmatory Laoche advocate change inside 3 years buy small roc 10 thousand yuan of subsidy can be enjoyed when the car. But car advocate people appear to this plan and not buy it, dimension authority incident begins to appear in and other places of Guangzhou, Shenzhen, Beijing.
On July 18, small roc car government announces, will to Laoche advocate offer new 2 choose one compensation program: A plan, offer value 10 thousand yuan integral, can use at car to maintain, super- fill charge, car maintenance, change new car of high-quality goods and oneself and directly-related members of one's family -parents to add buy; B plan, g3 2019 money 3 years 6 fold protect a value to counter-purchase, use at filling price difference is changed buy small roc car. To the specific detailed rules that plan carries out, small roc car general at a week immanent official net is announced.
This has been small roc the car is rolled out the 2nd times continuously inside a few days in the light of Laoche advocate compensation program. But in partial car advocate look, nearly two weeks of time did not see specific plan comes on stage, communication apiration lasts abate, much ground car advocate mentioning in car of planning Xiang Xiaopeng collective lawsuit.
G3 upgrades considerably
As small roc first quantity of the car produces a model, small roc G3 appeared on the market formally in December 2018, large-scale delivery began in March this year, delivery capacity has exceeded 10 thousand nowadays. First car that nearly a few months shift a car in succession advocate in, many it is small roc of the car have bunch, or the have a taste of what is just in season that is intelligent report motor-car person, he Xiaopeng call them " roc friend " .
But a lot of cars advocate had not accepted this friend. According to coverage of much home media, since July 10, shanghai, Hangzhou, Shenzhen and small roc the headquarters seat Guangzhou of the car, erupted early or late the car with different dimensions advocate dimension right activity. Car advocate basically accuse begging is or removes a car, or changes small roc the model of version of long add boat.
Car advocate result of malcontent predestined relationship on July 10, small roc the car announces to roll out 2020 small roc G3, namely new fund G3, older money G3 is improved somewhat in many respects. As a child roc the ordering page of car government website understands, two updated models are already open book, old money G3 shows " of short duration does not have inventory " , the price also shows no longer.
Compare with old money photograph, new fund G3 drives configuration, automatically in add boat course of development, batteries the important facet such as function has bigger promotion.
Among them dispute is the biggest is add boat. The add boat ability that shows level report motor-car has become those who measure electric car one of the most crucial factors.
New fund G3 differs by add boat course of development, cent is mixed for standard add boat long add boat two version model, course of development of boat of the add below operating mode of official indication NEDC is respectively 401 with 520 kilometers, and old money is 365 kilometers only. The add boat course of development that grows add boat version among them is more than old money 155 kilometers, the addition of course of development of boat of nearly 40% add can admire with Jing will describe.
New fund G3 chose Ningde period in dynamical cell respect, it is the model that used 811 cell earlier, after updating, batteries energy density is as high as 180 Wh/kg, new fund grows n of add boat version to be 66.5 KWh, the 48 KWh of outclass old money, this also is the mainest reason that add boat promotes.
New fund model can be used almost " add a quantity not to increase price " will describe. This year in May, allowance still is in at that time transfer level (accord with the model that technical index asked 2019, by last year of subsidy level 0.6 times extend) , the value that the sale of inn of one Beijing of Wei Xiaopeng car shows to DeepTech shows, the be born price of old money G3 is 15.5 - 20 ten thousand. And government-owned net shows nowadays, a price of version of boat of add of new edition standard to make an appointment with 14.3 - 18 ten thousand, the whole on the price compares old version slightly low. And the price of version of long add boat is 160 thousand - 196 thousand between, pull open so big difference euqally without boat resembling add.
2019 second half of the year, pure electric car runs into the times of 500 kilometers, 600 kilometers. Right small roc for the car, g3 changing a money appeared on the market to protect the entrance ticket that participates in competition for its in add boat level at least, assisting drive, intelligence changes an aspect upgrade to also be reflected went out to exceed upgrade quickly replace rate.
But the time place that counts a month only in large-scale delivery, be without bodeful ground to undertake great the practice that upgrade is open to question. It is especially before June 25, car allowance will greet new energy resources to be reduced further, many cars advocate do it rapidly before this, and was not informed will new fund is rolled out. If can have hear of to new fund model, car advocate people buy decision-making affirmation to be able to be changed somewhat.
Conflict from this and case.
The sincerity in 2 plan
Be in with small roc in the inquiry process of the car, small roc the car expresses to DeepTech, after message changing a money is released, small roc car and user undertook many communication, the plan July 18 is the greatest good faith that after be being communicated repeatedly, gives out.
How is sincerity reflected? In the plan that thereinbefore mentions, the focus of attention is new of course affiliation share -- plan B.
Look only " 3 years 6 fold protect a value to counter-purchase " clause, it is single-hearted.
With " 6 fold " comparative, it is to have pure report motor-car to be worth the dismal performance on rate in incomplete. Pure report motor-car is in secondhand on car market special do not suffer wait for see, car in one's hand after devalue rate can say in all car category is take the lead.
Among them main reason depends on, dynamical cell serves as electric car most core part, occupy truckload the scale of cost is top, do not have in use process can avoid the ground to be able to appear fold caustic, the use experience of motor-car of great influence report. And on the other hand, batteries technology is in in last few years high speed develops, photograph of new fund batteries is older paragraph batteries, there often is apparent promotion on function, this also changed to quicken old money batteries, electric car devalue speed. Smaller than changing a money like this roc G3 carried equipment to get the Ningde period that expect 811 batteries.
Wagon flow of steam of graph Piao China connects association to release " car of 2018 year China protects a value to lead a report " show car of new energy resources keeps a cost 3 years rate is general under 50%
In addition, below the influence of the element such as workmanship, first product that makes car force newly often can reveal a many illness, but as crop ceaseless promotion, production is optimized ceaselessly, follow-up batch, model can be improved somewhat. The use that this one phenomenon comes to to tesla, colourful from the user is reflected somewhat in echo.
2019 small roc G3 is small roc first quantity of the car produces a model, although He Xiaopeng ever expressed, already passed for many times to the car of customer pay reform and upgrade. But in double element the influence falls, 2019 small the value of 3 years of damage of roc G3 leads very difficult prep above 6 into.
Considering small roc the car had rolled out add boat better, the model that undertook more is optimized, below optional circumstance, even if shift a car before long 2019 G3, should be in show level with 6 reflex hands, also have certain difficulty. A car that shifts a car to be not worth a month advocate tell DeepTech, after G3 changed a money on July 10, he ever was in secondhand car market inquiry, an agency drives the price that gave 80 thousand yuan or so for his old money G3, and his price when buy exceeded 180 thousand, shift a car up to now travel be not worth 1000 kilometers.
Below integrated contrast, small roc the car leaves go out " 3 years 6 lose support value " exceed market price standard, still need to await at present nevertheless small roc the car announces specific executive detailed rules, this also is many cars advocate what worry about.
In addition, the premise that support value counter-purchases is to be bought again small roc car, this also is criticised to be the car advocate with small roc the car is bound forcibly calm. Accordingly, "Are 6 retrace bought " whether overflow? This still needs to consider a car among them advocate right small roc of car brand approve rate, return at the same time with 3 years hind small roc the product strength of car itself be closely bound up.
The many cars from DeepTech bring into contact with advocate in light of feedback, in many small roc car advocate group in also appear opinion become divided, laoche advocate express to accept to new plan, also have of course quite one part car advocate think this " melt down is built again " plan still appears sincerity is insufficient, continue to call catchword of authority giving dimension, state or upgrades add boat course of development, or removes a car.
Can see, compare the plan that He Xiaopeng issued on July 12, this initial plan that lacks executive detail obtained taller acceptance to spend at present. Main judgement basis does not depend on having more factitious this applauds, however around this plan, car advocate people had more to be discussed each other with calculative process. Opposite at a decline before this, "3 years of support value " the word still obtained more to discuss with wait-and-see space.
Nevertheless, because specific detailed rules had be notted announce, car advocate besides to existing choice plan offers an opinion, still conveyed to the specific executive detailed rules of plan at the same time care and be anxious. For instance small roc whether can you set next rigid standards to counter-purchased car? Can the knock against of car, attaint produce an effect to counter-purchasing the price? If small roc do later big, can you pay no attention to us?
In his love the car already was become " out of print " below the fact, car advocate have truly to potential solution expect, also hold distrust feeling at the same time.
Come from " roc friend " lawsuit
In small roc the car is released the 2nd times " compensation " before plan, what DeepTech found a Hangzhou is small roc car advocate, he is interviewed in the phone in express to DeepTech, out of print turned into the car after his dissatisfaction depends on shifting a car not only, and think small roc the car put forward first on July 12 " the apology is believed " devoid sincerity, at the same time with small roc the result that satisfaction did not achieve in the communication of the car, taking legal course at present, prepare Xiang Xiaopeng car to mention collective lawsuit.
What Mr Zhang buys is the top matchs of edition small roc G3, retail price is about 250 thousand, allowance hind pays actually the price is one hundred and eighty-four thousand eight hundred. According to Mr Zhang memory, he ever put forward to the sale when order whether just will shift a car in September this year, regard him as the gift of the wife, but if shift a car early not as good as,sale reply says, this order can be cancelled, because this shifted a car on June 18, up to now firm full a month.
In dimension authority respect, his memory says, small roc the car held face of definite idea of a car to meet on July 11, invite include Mr Zhang inside Hangzhou car advocate communicate to inn. 13 days, many car advocate again initiative grow bargaining to inn and inn. Mr Zhang expresses, two communication process is relatively civilized, small roc two inn that the car is located in Hangzhou grow to also appear personally with the car advocate communicate.
Meantime, include Mr Zhang inside car advocate put forward to hope small roc the respect can give out acceptance, count in future car reclaims with fair support value inside year, partial car advocate still put forward can offer old money car with similar hack form " small roc piece row " use as operation.
The dissatisfaction of Mr Zhang depends on, communicate twice, inn just just collected the client's feedback, report headquarters, he thinks and did not receive come from small roc the front of the respect feedbacks. "Not be me not He Xiaopeng is communicated, however small roc also did not plan to be communicated with us at all, now their this kind is communicated is invalid, as time passes what everybody feels to was not communicated is necessary " , mr Zhang say.
He expresses to be about to begin to submit relevant document to the court, the hope can raise money finally 200 thousand - the litigant expenses of 300 thousand. At the same time he expresses toughly, participate in litigant everybody this, won't accept any mediation, can hit lawsuit after all only. And the detail of master to participating in litigant car number, other concerned suit, he expresses to return inconvenience to divulge at present.
From many cars advocate group in discussing, can discover, beyond Mr Zhang that mentions besides above paragraphs, still have those who come from different area is small roc car advocate the desire that at the same time expression gave to appeal. Among them voice says to had gotten in touch with the lawyer, and some still are in " group group " level.