Squad group leader walks on the study ability of function force: Ego management
Because self-awareness is direct action at individual action, ego management is the adjusting control that is team and group to grow the thought to oneself, psychology and behavior in the expression on the foundation of self-awareness and standard, those who make suit with accord with requirement carry out duty. Will understand from this meaning, all content of our series lecture are the ego management of discussion squad group leader. Nevertheless, the content of this section is not specific however discuss these issues, suiting to fall with the major premise that accords with requirement carry out duty however, discuss the ego management of squad group leader from the angle of ego efficiency, those who make can be more businesslike fulfil position requirement.
Team and group is an operation unit of company grass-roots unit, the each management job of the enterprise and content want finally to fulfil post and individual through team and group, and carry on the person that change is squad group leader. "Above 1000 lines, below a needle " it is long to team and group carry on changeover works most the analogy of visualize, the job that also decided squad group leader " fine, small, solid, complete, numerous, broken " reach have random sex and paroxysmal. The problem that all these makes team and group grows to bearing to be in the majority in the process that walks on duty and pressure. So, reasonable use effective and time, slow pressure, efficient solve problem and breeding a profession to be used to is the study that place of squad group leader must have and Xiu Lian, be based on this, team and group grows the main content of ego management to include: Time government, pressure government, question government and behavior manage.
Time government.
Time government is the property that shows basis of squad group leader walks on duty and characteristic, use scientific and reasonable method and skill, to time use up undertake arranging, carry out, evaluate, feedback a series of administrative process. In reality, major squad group leader is bearing the embarrassment of time insecurity, and a large number of regular wasteful time. Appear this kind of state has objective reason already, basically be subjective reason however -- not to be pooh-poohed uses time at reasonable and effective ground, have subjective optional sex.
Time, scientists have different understanding and explanation, everyman is material move or in incident happening process, to terminative dot order from initial drop removed speed reachs the feeling of parameter. In the light of squad group leader character, not " incident " the feeling that produces to also won't time elapses. Squad group leaders are working everyday, sensory time passes nervous embarrassment is to think he has the thing that does not do everyday, the choice works is the problem that squad group leader should encounter everyday. But, the thing that group leaders of very rare squad should do to oneself namely those are not important, important comb with reason of incompact and urgent, rabid travel. American basis item " important " and " urgent " 2 dimension are spent differentiate piece " important - urgent " , " important - not urgent " , " not important - urgent " , " not important - not urgent " 4 quadrant, squad group leaders can arrange the importance of item of team and group according to these 4 quadrant, get between outdated reasonable and effective use.
Above all, it is important that squad group leader should have item not serious perhaps rational analysis. Because the job of squad group leader is " above 1000 lines, below a needle " , so " 1000 lines " the job that assigns squad group leader can consider as " important - urgent " item. If team and group is senior,cannot accept blindly, with respect to the predicament that can be immersed in not know what to do and fusses. So, what is main item? The task that perpendicular director chain assigns and the event that affect task of whole of team and group to finish. The biggest to squad group leader challenge is to say " not " , hold to from beginning to end " want a job the first " principle.
Next, the job that the characteristic carry out duty of squad group leader decided team and group is senior has rigid demand to time, spend in the urgent sex dimension of item on the leeway of the choice is lesser, and squad group leader appears at the same time to multinomial importance incident the capacity that has handling is finite however. So, squad group leader must be had " accredit " idea, tool of the member that let even in the process of accredit has " important - urgent " the same understanding of item.
The 3rd, squad group leader has 2 important acknowledge even below normal scene:
It is put main energy in " important - not urgent " on item, it is the problem of respect of construction of team and group commonly, against a rainy day, nip in the bud; 2 it is to be in " not important - urgent " when item appears as far as possible evasive, because be for the most part,answer the incident of dinner party sex that others asks.Anyhow, spend time in " worth while " on the thing, is not the flower is in " need " on the thing.
Pressure government.
The person is no good without pressure, pressure is excessive also be no good. Pressure is the person psychological reaction to pressure source, a kind of feeling that is a person -- you feel pressure, pressure exists, you do not feel pressure, pressure is nonexistent, 2 kinds of efficiency that differ like that absolutely to person generation namely " arouse " or " break down " . Of course, also want to notice blind self-confidence. In reality, squad group leaders are bearing to live, the life, job and career (pressure source) pressure, when pressure government shows team and group grows to feel harmful excessive perhaps pressure in process carry out duty namely, analyse pressure source, remove harmful pressure, maintain benign pressure, promote psychology flexibility, education organizes flexibility. The core of pressure government is not to remove pressure, improve pressure however, maintain modest pressure what make to the person.
Squad group leader bears in process carry out duty most pressure source is time, namely the task is finished with the insecurity between formulary time and conflict. The 2nd also be more general by the part conflict, problem conflict and association are conflicted, the source of experience sex pressure that generates. The 3rd it is working environment or technical condition is incommensurate, the source of scene sex pressure that generates. The 4th because the uncertainty of incident feels,be browbeat potentially and angst, the anticipation that produces sexual pressure source.
If consider as harmful pressure the source, the most effective method is to be aimed at the problem that pressure creates to handle problem itself directly, eliminate harmful pressure source. But, what encounter for the most part in group leaders of real middle shift is excessive pressure, so, adopt effective strategy alleviates or get used to pressure to appear particularly important.
Timeliness pressure source alleviates through time government pressure. Source of experience sex pressure is passed communicate, understanding establishs trust and cooperative relation is to be able to eliminate harmful pressure source to perhaps release pressure. Source of scene sex pressure is transformed again through the environment, skill retraining, job is designed again etc also is to be able to suit to perhaps alleviate of pressure. Anticipate sexual pressure source passes specific event result, set beforehand to worst result can be released likewise to strategy or should alleviate pressure.
Anyhow, be accompanied and squad group leader walks on duty and pressure source is born, so, the constituent flexibility of the psychological flexibility that should promote a class the group leader to pressure and education teams and groups is the key of the problem. Promoting psychology of squad group leader stretch strategy is the character trait that breeds firm sex (feel oneself have control to feel) loosen with the deepness of clearance sex. Fostering team and group to organize stretch strategy is collective decision-making, mutual acceptance, group cooperates.
Question government.
The problem is trouble, accident, contradictory or difficulty. Question government is to point to the method that uses a system to think, wait for a process through identifying plan of problem, definition problem, formulate, executive plan, result to feedback, achieve the goal that solves a problem effectively. The problem that squad group leader encounters in walking on duty is frequent, trifling and specific, the substaintial meaning that its work keeps solving these problems namely. The problem has the way of the settlement of attribute of two kinds of different thinking:
It is to apply ground of sex of logistic thinking, program to solve a problem -- basically be aimed at thing respect, of attention is to cast off a problem; Another it is to apply thinking of adaptability in tactics, creativity ground to solve a problem -- basically be aimed at human side, of attention is generation method.Assume you want to solve an employee to cannot finish the problem of the task on time, the idea that should carry a problem above all identifies the cause from the back and make clear a definition. So, no matter be logistic thinking or thinking of adaptability in tactics, squad group leader should have the capacity that identifies problem and definition problem, this is the key that solves a problem. Otherwise, act in a way that defeats one's purpose.
To using logic ground of sex of thinking, program solves the problem of thing sex respect, should define the problem only accurate, settlement procedure is relatively simple. However, the is human side more very problem that encounters in group leader of real middle shift, this applies method of thinking of adaptability in tactics, creation to solve a problem with respect to need. Thinking of adaptability in tactics is the characteristic of Oriental, " The Book of Changes " in have become easy, not easy, simple and easy. Become easy namely " when " , all things all changes when, should know from time to time to change solve a problem. Not easy namely " path " , "Work attentively, need a person with affection " it is the weather channel that solves a problem. Simple and easy namely " yin and yang " , change numerous for brief, the problem is unripe " 2 appearance " -- definition issue is precise, also solve the train of thought of the problem and method correctly with respect to generation.
Anyhow, there always is the sign of mutation before any problems appear, squad group leader should exercise him to have have an insight into problem hidden trouble, dissolve the problem the ability in budding condition; When the problem appears, should have solve in time, the consciousness that avoids to be problem evolution the crisis.
Action management.
Behavior is the result of individual need and social environment interact. Behavior manages even if squad group leader restrains the behavior carry out duty with him standard according to walking on duty to ask, make make a habit, namely manner, → behavior, → habit. Squad group leader should breed professional state of mind above all. Squad group leader has the passion that walks on duty, desire and belief only, just can ask to restrain the carry out with him standard according to walking on duty job action.
Next, it is to breed professional accomplishment, basically reflect to respect profession and moral training. Respect a profession to respect his to the farm laborer hired by the year of team and group that pursues is made and have sense of pride namely, expression is " work attentively " ; Character of the moral psychology that moral training basically forms professional spy to have through self-discipline, morality and morality are used to, expression is " need a person with affection " .
The 3rd, it is to foster professional behaviour. Ask according to walking on duty in the process that walks on duty the standard works with human association, create healthy professional environment and harmonious human concern, yi Daoyi is natural, day person syncretic.
Author introduction: Mr. Zhou Heping, helpful friend meets expert of Hubei branch committee of experts
