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Dispatch England privacy and Big Brother Watch of citizen freedom organization discovered E safety on June 25, total office of customs of British duty Wu (HMRC) the speech record that amassed more than 5.1 million Englishman through the Voice ID that its rolled out in January 2017, the likelihood disobeys an European Union " current data protects byelaw " GDPR.
Identity identifying undertakes through speech when Voice ID allows the client service center of total office of customs of Wu of duty of England of British citizen call.
The article comes from E safety
Total sign of custom of British duty Wu is possible misdirect user provides speech example
When custom of British duty Wu total arrange rolled out Voice ID 2017 when the service, total office of customs of British duty Wu says in website falling-rising tone, the user can choose not to use this function, and still can continue to undertake identity test and verify through groovy means.
British privacy and citizen freedom organize Big Brother Watch to pass investigation discovery, when total office of customs of Wu of call England duty helps a hot line, this system did not offer this option, all call person be forced to record phonic track (Voice Track) use Voice ID serves. Avoiding the only way that establishs phonic track is say 3 times during founding phonic track " No " , but Voice ID system did not record this option, and speech example is provided when requirement user wire back.
Exit " speech mode " quite complex
The member of Big Brother Watch thinks, wu customs total office did not offer British duty to exit means simply, this violated user right. In addition, pass very expatiatory and complex operation measure only, user ability closes process of sound identifying test and verify, and total office of customs of British duty Wu did not delete the speech data mode of the user from the database.
Big Brother Watch expresses to already was referred " information is free " request, but the way that official of total office of customs of British duty Wu rejects to divulge the user deletes speech to record from its database, also reject to divulge whether to share these speech records with tripartite and governmental orgnaization.
Big Brother Watch thinks, what total office of customs of British duty Wu did not acquire an user is clear agree, and did not offer simple way to cancel agrees or move to identify data except individual biology, disobeyed an European Union apparently " current data protects byelaw " GDPR.
Big Brother Watch is appealing the user sues total office of customs of British duty Wu at present, and to office of British news assistant director (ICO, bureau of national data protection) to lodge a complaint. This organization expresses to already informed ICO of the official, ICO already began to launch investigation.
