Main content: On June 22, the report says: During the world cup, "Doubt of game of 1314 tea world cup puts technical hole, 120 seconds achievement is pointed to ' cogged ' " , cite partial netizen dissatisfaction, before this, 1314 tea government has not made a response to this. Via relevant investigation, on June 23, 1314 tea make a statement quickly in date of its government public, the apology admits technical flaw, give provenance manage result, return user justice.
Accident
1314 tea world cup borrows situation sale, by doubt
1314 tea are during the world cup, rolled out " belt the ball is outstanding win IPhone X " activity (on June 15, on June 22) . Activity one, get the netizen's welcome.
But when having the last day to game, have player angry talk: Rank first player exists " cogged " likelihood! The player that still has rank of game of a lot of cares expresses, game notchs is commonly from low play tall, have the process of a successive, what can play so high component at a draught is very scarce, and of game notching is accurate to millisecond, and the first user is obtained is the result with 120 full seconds; More in-house personnel gives out " evidence " proof, this game has 1314 tea apparent technology flaw, bring about a player to appear " cogged " behavior!
Response
On June 23, when this matter ferments ceaselessly, net of 1314 tea official issues statement eventually. Problem of flaw of official game existence admits in statement, give out detailed reason and solution.
According to small make up understanding, the government says: After receiving an user to feedback, we take seriously highly, relapse after checking extended the time of game urgently a day to be used again obtain evidence, in order to ensure the justice of game, be aimed at the player's doubt, we just also get in touch with the technology and just undertake seeking the authenticity of card achievement to the technology for many times, the technology just states game arrives when 100 seconds, can increase game difficulty, almost full screen is a person, reach 120 seconds impossibly basically.
That is to say: The player exists " cogged " behavior.
Face findings, 1314 tea admit be him job is impolitic, also did not do good on the technology beforehand case, say voice to all players here " feel sorry " , give out to handle a result below.
Processing is as follows as a result:
1, withhold the significant result of this player, but ask its participate in this game afresh, offer the video of game process or direct seeding, 20 game opportunity, want any achievement to exceed 115 seconds only, can win take IPhone X.
2, in reservation the first award while, we are returned will additional send an IPhoneX, will make up for other players, missive IPhone X will extend with the form of lottery.
3, to the player that all participation, we will compensate coupon of 10 yuan 1314 tea electron, this coupon applies to 1314 tea all door inn, but cannot use at the same time with other privilege.
The activity that plays game to win IPhone X our this day will go up again line, this lottery means uses software of tripartite lottery random and draw-out, wanted to participate in this game only that is to say, no matter achievement discretion, all the opportunity obtains IPhone X.
Be aimed at incident of crisis of this 1314 tea, trade public figure thinks, 1314 tea dare straight face crisis, the netizen's doubt is removed inside short time, processing is very appropriate, borrow incident heat to undertake the 2nd times concoctive game sale opportunely finally. Showed an enterprise to be in thereby when facing the crisis, sleek and the processing means of logistic clarity. It is employer of drink giving tea, meal is honest undoubtedly attended class of crisis public relations.
