On August 21, jinan of Xiamen girl small Yang Lai is away on official business, because very late ability leaves a plane, called a drop drop express from the airport. Just got off to the hotel, xiaoyang falls with respect to the mobile phone that discovers his on board, after contacting a driver, the driver entrusts friend remand mobile phone, but ask Xiaoyang pays 500 money oily cash. The course talks things over, final Xiaoyang paid 200 yuan only. 23 days afternoon, response of drop drop respect says, asking for 500 yuan is unreasonable charge, already contacted a driver to return a passenger 200 yuan of money.
Just got off with respect to discovery the mobile phone disappeared
Xiaoyang comes from Fujian Xiamen, come with a colleague recently Jinan is away on official business. 21 days of evening, because the airliner is arrived at,Jinan already was a late night when Yao wall airport, the colleague called a drop drop express through APP, the plan arrives new and high 10 thousand amount to the hotel around. "The driver looks 30 come year old, besides when getting on a car, ask where we go to, how to talk all the way. How to talk all the way..
Xiaoyang says, travel after nearly half hour, they arrived at hotel entrance, after paying 98.57 yuan fare, they come down baggage discharge, dan Gang gets off she discovers the mobile phone disappeared. "The message is being sent all the time on my road, just got off 10 seconds discover the mobile phone was done not have. " Xiaoyang tells a reporter, she feels the mobile phone should be not to take care to fall on drop drop car at that time, let a colleague contact a driver, the driver says the mobile phone is really in the car, let her waiting in place, he the face circled a circle to send back the mobile phone once upon a time.
Nevertheless, after waiting 15 minutes, the driver did not appear. Xiaoyang contacts a driver again, but its mobile phone cannot put through all the time. Realize the condition is abnormal, xiaoyang dialed phone of drop drop customer service to show a case rapidly, conciliation of customer service personnel lets her be at ease, weighing a drop is real name attestation, the mobile phone won't be lost absolutely. Nevertheless, when she tries to dial her mobile telephone, discover the mobile phone already was in close plane position.
Xiaoyang's mobile phone is an IPhoneX, when buying, spent 8000 multivariate, a lot of valuable data were collected in the mobile phone. Because do not contact boss machine, answer a mobile phone to search as soon as possible, xiaoyang chose to call the police. "Police station policeman calls to me, let us contact a drop platform, say this kind of civil case is absent them administer inside limits, should go the court sues a driver. " Xiaoyang says.
The driver entrusts a friend to send a mobile phone to ask for 500 yuan of oily money
When proper Xiaoyang is at a loss, one professes just that man of friend of drop drop driver makes a telephone call suddenly, say the high speed on the driver, the mobile phone is in he there, to 500 fund oily fund he sends. "I feel drop drop driver is in around, but if he delivers, the likelihood also is about 349 fund oily fund, the word that appears personally by someone else can want more money. The word that appears personally by someone else can want more money..
The friend that faces a driver asks for the requirement of fat fee, small Yang Bing did not agree instantly, because she feels good of the other side is too much,be on one hand, 2 come she is to want to continue to appeal again a drop customer service. But because time is too late, nobody receive drop drop customer service listen. But under, her wire back gives the driver's friend, weigh 500 yuan of money, can let him send the mobile phone to 200 yuan only at most, the other side agreed.
"A few passengers because memory is bad to fall the thing on drop drop car, individual problem also is some, the driver helps you send back the subsidy that wants a few fare everybody can understand, but this driver closes my mobile phone machine, oneself break couplet, look for another person to want money to me, I feel to have the quality of bit of bilk. " Xiaoyang expresses, she is very malcontent to the driver's behavior, hope drop drop respect can give a view with respect to this matter.
Drip: Asking for 500 yuan is unreasonable charge already returned a passenger
The passenger falls article involuntary discharge of urine on drop drop, does the driver have voluntary return? According to regulation of user of drop drop platform, car advocate picking up otherly after the user is financial, otherwise of all alone when remanding is reasonable, platform gives warning, after the warning still refus does not remand, platform stops pair of cars advocate provide a service, OK from violate compasses car advocate account is buckled take unreasonable charge to return still passenger.
On August 23 afternoon, the response of a staff member of drop drop headquarters says, according to platform user regulation, asking for 500 yuan is unreasonable charge, the time that remand cost can expend according to place, course is general beforehand appraise. The staff member expresses, they and driver are communicated after talking things over, the driver is willing to return 200 yuan of charge to give a passenger, wire back passenger, the passenger already received 200 yuan of fee. Additional, the driver entrusts its friend to remand article, platform gives a driver 80 yuan of remaining sum award remands as its friend article place expenditure uses compensation.
Neat Lu Yi of · of Qi Lu evening paper nods reporter Qi Yunlei
