Restaurant business is bad to always have a reason, 16 action type lets dining-room bring the dying

Chinese meal young aide

Does meal information pay close attention to freely?

Meal manages wisdom to be added please;

Restaurant business is bad, with its blame everyone and everything but not oneself, be inferior to hard changing. Each meal boss and inn are long, when the business is bad, what did you do? Provoke type with these 16, 3 months let shop bring the dying back to life!

The business is bad, have these reasons more or less

Dining-room just began the trade very good, but slowly comer is less and less. These are not the reason that dish tastes serves namely or sale went a fault. And the basis concerns investigation, the client is not willing patronage dining-room has a meal because serve,the reason of 80% is.

When the guest arrives:

1, dining-room evening opens the door or close ahead of schedule (it is accurate) with normal business hours.

2, be in when the guest after taking the door, discover available niche but without the service personnel is guided.

3, the guest enters dining room, service personnel is received without the smile or greet sb with the guest.

When the guest sits:

1, discover antependium and chair have dirt or besmirch.

2, discovery has spot on tableware.

3, discover glass service is broken or have breach, crack.

When the guest nods sheet:

1, did not offer enough dish type to choose in order to offer to the guest.

2, the guest is entered hind awaited 3 minutes and offer drink.

3, the course that the clerk chooses guest place made a mistake.

In serving a process:

1, course is not new.

2, service personnel enquires repeatedly: The course that who chooses is this? What course did you choose?

3, food was not done good with respect to the desk on end.

4, the guest pays bought high-grade food or drink, and what what get is common substitute only.

5, will install hot food with cold dish.

6, service personnel did not use in time full water is chaliced water.

7, cannon or condiment bottle is dirty or the alveolus of opening stemmed.

8, full butt piles up inside ashtray and change without the clerk.

9, the guest in buffet service is awaiting edible for long to be over need additional dish.

10, consumer lets the wine, ability when pouring tea come up, and still must shed wine to the desk, tea must flow to consumer trousers role, also do not have the least bit apology;

11, the clerk after upright dish comes up has some of dish not to know dish name;

12, the place of the characteristic to characteristic dish utterly ignorant;

13, fingernail does not have serious clip;

14, when end is put to the desk on a dish, arm touched food water to still do not know;

15, when the clerk is carrying course, talk aloud with the clerk on the side;

16, neat on dish hind when consumer repast, the in two clerks or between the bag dumbstrucks, the be laughing and playing in language of or be sure to is more than;

17, after consumer buries sheet, had not left place, the clerk did not have sign.

The clerk's manner:

1, household utensils or service tool preparation are inadequate.

2, the wastepaper on carpet or floor was not kept clear of clean by seasonable ground.

3, the empty tray that guest room serves is put in a hour of above in corridor and nobody clear.

4, personnel of the service after the guest's tableware drops the ground to go up did not provide similar clean dinner service.

5, the hand finger mark that comes to place of brim of to erase dish with not clean napkin.

After the service ends:

1, the Zhang that the guest awaits him for long is odd, settle accounts means is exceeding and finite.

2, when the guest should leave, without the service personnel assists go taking coat, or service personnel was not fastened to guest path.

Face all sorts of problems of dining-room, when the business is bad, meal boss or is dining-room inn long how should be done? The store that has experience grows and the boss can tell you: When restaurant business is bad, they are such doing...

When the business is bad -- catch morale

What clever dining-room inn grows or the boss can let a group dress up is clean, handsome beautiful beautiful, organize everybody to sing in dining-room doorway together next, dance, the client that has given way feels our enthusiasm and sunshine, more important, tell a group: What to lose to cannot lose confidence!

When the business is bad -- do good food to taste conduct propaganda

Clever dining-room inn grows or the boss can do greatly, looked to think dribble, the large poster with clean and bright color, the fascia characteristic food of dining-room is put above, put in dining-room doorway, make transient client certain glance more. Glance, with respect to many opportunity.

When the business is bad -- maintain an environment neat

Clever dining-room inn grows or the boss can organize everybody to clean sanitation in inn, also brush even floral leaf, wipe up of mesa desk and chair, morning and evening each, always maintain storefront neat, let each visitor that receives inn experience the have dinner environment with high-grade brand at any time.

When the business is bad -- do good food to taste reveal

The light that clever dining-room inn grows or the boss can open the lamp of inn is bright, fully, the course that takes everybody to arrange storefront together is tasted reveal a stage, the customer that invites a course sees more products in inn: They are so inviting!

When the business is bad -- had used feed capable person

Taste in dish manufacture on, want more institutional be willing to part with or use. Inventory has keep long in stock not anxious, also not be afraid of waste, should abandon be about to abandon, must choose feed material freshly to present a client.

When the business is bad -- do good food to taste recommend

Recommending dish to taste have knack. A lot of clients are right of the clerk recommend adopting the suspicion, attitude that does not believe, so I won't make a clerk direct, undertake commendatory without what cut a point. We are put in what dish tastes on the skill that has oneself, that day the dish of jerk tastes the side outside be being placed in table, so other client sees in the meeting in the process that ambulate this often " desk desk is nodded surely " dish is tasted, they also can be interested.

When the business is bad -- make good member service

The conduction that values member card more works, of course, cannot ask the client handles member card curtly, I ask the clerk is in settle accounts times two price: "Your consumption is XX yuan, the word of member price is XX yuan. " such one desk can save 10 yuan below several, a lot of clients with respect to be most willing to handle card.

When the business is bad -- do good food to taste groom

Clever dining-room inn grows or the boss can ask all stuff are right dish tastes structural know sth like the palm of one's hand, and can be abstracted give what every dish tastes to sell a site, facilitate recommend to the client.

When the business is bad -- please a customer

Clever dining-room inn grows or the boss meets draw over woman and child hard. Manage in meal in, woman more be good at transmission, woman and child " draw over " good, can be dining-room faster bring public praise and business.

When the business is bad -- learn to adversary

Clever dining-room inn grows or the boss can take the dining room around, how is visitting business flourishing shop managed, comparative oneself dining-room, find out inadequacy, next of every little bit change.

When the business is bad -- maintain client relationship

The client is caught one by one, one desk the maintenance of one desk. This time stuff can produce laches psychology, clever dining-room inn grows or the boss can be before the class, emphasize on the meeting after the class: Make the mind of an extremely, let a client eat, be about to feel " did not come in vain " , a client of a client catch, the maintenance of one desk stays in one desk client.

When the business is bad -- build atmosphere

Clever dining-room inn grows or the boss can tell him to want to live firmly, live firmly! Guide everybody and client to make friend together, enthusiastic like the friend to client greeting, communication, is not desperately recommend consumption, let a client keep relaxed the cheerful, consumption that does not have pressure.

When the business is bad -- large kitchen arrives antechamber

Clever dining-room inn grows or the boss can let large kitchen people, dress up one cruel handsome handsome large kitchen, walk along antechamber from the kitchen, the dish that lets their spot make property of a few performances is tasted, make a client personal experience the atmosphere that makes food, the kitchen that feels us art, so certain more attract a customer.

When the business is bad -- the client arranges place relying on a window first

Come one desk guest gets them to the most conspicuous position. People always likes to gather together, add trouble to, when leading a client to take a seat, arrange the place that relies on a window first, such someone else can feel this dining-room very suffer chase after hold in both hands.

When the business is bad -- make good sale

Clever dining-room inn grows or the boss can use everything to be able to use the channel that rise, study is other dining-room of well-done of small letter platform, make wonderful content and client interactive, attract passenger source.

When the business is bad -- make promotion of good conduct propaganda

Clever dining-room inn grows or the boss can start each person beside us to become our plugger, send our dining-room to network, hair to be encircled to the friend, let a friend affect a friend! Restaurant business is bad, the dish that may not is us is tasted bad, probable the client cardinal number that is us is not quite large, so, we should let more people know us.