Because give character quantity difference, the customer will return money...

Because give character quantity difference, the customer will return money...Because give character quantity difference, the customer will return money...

One big early chemist's shop just opened the door, a customer comes with respect to quarrelsome outpace.

Counterjumper: "Hello, what what needs to help to have excuse me? What what needs to help to have excuse me??

Client: "Help? You see the pot of what heat preservation that this sends, I was taken yesterday, fill is full in the evening boiled water, this morning this water has only tepid, a bit not heat preservation! A bit not heat preservation!!

Counterjumper: "It is very feel sorry really! You do not get angry first, the crock of that heat preservation that sent yesterday may have some of flaw, I help you change a good heat preservation crock again, do you look to be no good all right? Do you look to be no good all right??

Client: "What to change, was retreated directly! Sent a heat preservation crock for collect sheet yesterday, I am stupefied is the drug that bought 10 several fund more! I also take drug today, retreated, did not buy, did not buy! Did not buy!!

Counterjumper: "This is a little gift, send you to calculate make an apology! Medicine helped you retreat immediately. Medicine helped you retreat immediately..

Client: "Sent gift quality is so poor, how does your drugstore still believe after me ah... "

...

Hear last word of the client, can't help letting person sigh! Deal is the most exquisite an accredit. Because give character the reason of the quantity, and the faith that lost a customer, it is really not should ah!

Drugstore competition is intense now, to attract a customer, some drugstore meet those who make full month to buy give an activity. Original idea is to attract a customer, increase passenger flow, improve guest sheet at the same time, increase turnover, but go up in gift, some companies hate to part with beautiful money however, purchase a few character relatively second gift. The client when giving is filled with joy, after returning the home, discover gift is inferior, in client heart will surely bate, feel to be cheated by drugstore, feel drugstore is the trick of fool person. Rather such, what gift still is inferior to don't bother to see me out is good!

Because give character quantity difference, the customer will return money...

Here hope drugstore person understands a few reasons:

? Gift is bad, medicines and chemical reagents can good which to go?

From the any that drugstore goes out, the figure of this chemist's shop that represents. Include the bearing of words and deeds of counterjumper, appearance appearance. What send gift prep let alone, if gift is inferior, medicines and chemical reagents can good which to go?

? With other be on friendly terms, it is surely " two good change one good "

If want to be the same as other be on friendly terms, not be to rely on lips to say possible, it is surely " two good change one good " ! You paid the sincerity of double first, the another person that just can change the sincerity of one times. So, if want to denounce client sincerity, drugstore must be free from anxiety first for client consider!

? If want to attract a customer, must invite a customer " have can occupy opportunely "

"Buy give " since be to attract a customer, that buy give amount to reduce, improve gift quality. Make a client true feeling of true be sure to is gain really by oneself, drugstore is not cheater. Have a common saying " hate to part with shoe not to cover a wolf " , put although herein is impertinent, but saying is this truth!

? Counterjumper should learn adapt oneself to changing circumstances, send opportunely " favor "

Buy give mobile counterjumper to want to know adapt oneself to changing circumstances, when encountering old client, calculate consumption to did not amount to the forehead, also want to send some of gift to give this the customer stealthily. The thing is not much, sent an individual affection for drugstore however.

Because give character quantity difference, the customer will return money...

Assist is nodded if liking! ↙

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