As machine hand, most those who be afraid of is in exercise peak period, agriculture machinery appears suddenly to breakdown cannot get seasonable maintenance and delay work plan. Recently, user of east wind tractor is mounding in Anhui a few accident situations were encountered when in relief city faces fontal county to cover with tiles inn presses down administrative village of big Lin Zhuang to undertake turning over exercise greatly.
"Tractor of DF1000-2 of this east wind is in when working, abnormal knocking always happens in the bearing of tractor front-wheel drive; And the quality of tire also compares difference, yesterday a day of puncture two, every are repaired have to spend 50 yuan of money, and what friend home uses also is east wind tractor, tire does not have a thing, look for a master to look rapidly. " much at 11 o'clock in the morning, center of customer service of agriculture machinery of Changzhou east wind received the newspaper of the user to write a telephone call.
After receiving a telephone call, after center of customer service of agriculture machinery of Changzhou east wind checked the newspaper repairs car to be in the position, this user guarantee the after service team that information sent place to be in -- agriculture machinery of east wind of the county that face a coin sells limited company.
Professional and quick, remove trouble for the user
11:35, just served the old master that come back to receive the job, do not have there's still time to have a meal, the place that heads for a newspaper to repair faces fontal county to cover with tiles inn presses down administrative village of big Lin Zhuang. This area sells limited company from agriculture machinery of east wind of the county that face a coin near 40 kilometers, although not far, but rustic way pothole is rough, go relatively hard, old master hurried to a newspaper to build the position that car is in with a many hour.
After asking user car particular case, teach of Chen Shi of personnel of east wind after service begins to inspect a tractor. Result discovery, the antirust oily dry in the bearing of front axle, bearing is medium when just bringing about tire to go so lubricant and undesirable arise thereby " Zhi Zhi Zhi " sound. Old master gives the tractor is started again after adding lubricating oil, at that time abnormal knocking was done not have. After teach affirmed old division to check potential trouble side by side without the problem again, tell an user to want correctly service facilities to just can prolong machine service life, explain a tractor to the user of a few convention maintain method, exhort when the user encounters doubt, also can seek advice in order to call staff of after service of east wind agriculture machinery or spot assistance.
It is reported, car advocate Lin Shiming is the tractor of east wind DF1000-2 that bought in April 2017, the person that he basically is help village undertakes ploughing, kind, broadcast operation.
"Tractor of this east wind had worked at present 600-700 hour, from it is not quite good besides the quality of tire to now to be bought, too thin, outside plunging into an embryo easily, it is more satisfactory that they return other places, end to had never delayed work plan now. " Lin Shiming tells agriculture machinery 1688 networks reporter, "I still am approbated quite to the equipment of east wind tractor, motivation driving, work efficiency is tall, crucial it is after service the comparison that do is good, basically hit a phone to agreed to will surely help us solve a problem to the spot that day, was to give us many help really. After busy season passed last year, personnel of after service of east wind agriculture machinery comes technically still we are helped change engine oil freely in the home. Personnel of after service of east wind agriculture machinery comes technically still we are helped change engine oil freely in the home..
Be aimed at the problem with bad quality of tire of east wind agriculture machinery, li Xiaoping of director of district of east wind agriculture machinery expresses, "The problem with the tire poor quality that Lin Shiming feedbacks, because choose the tire manufacturer that match to differ,be, his friend home is chosen those who match is Xuzhou tire, so tyre had not appeared breakdown. the user had reflected this problem last year, east wind agriculture machinery is in after receiving a client to divide feedback case, caused a high level to lead height to take seriously, current, the enterprise has changed the business of that tire form a complete set before, the tire that east wind agriculture machinery matchs now is main it is Xuzhou embryo. Also ask broad user to be at ease at the same time, gave an issue, east wind agriculture machinery won't shirk responsibility, regular meeting faces up to a problem, take out a solution. Take out a solution..
To east wind agriculture machinery, the product can create value, the service nots allow likewise small gaze. Future, east wind agriculture machinery will make the product that price of high quality tall sex compares for the user ceaselessly; Set out from the heart, it is client consider heart and soul, achievement value. East wind agriculture machinery also expects move and more user one case, keep abreast of hand in hand, win-win did not come!
