Recently, fund of Chinese insurance safeguard is limited liability company weaves index of confidence of Chinese insurance consumer reported 2018 release. The report shows, index of confidence of Chinese insurance consumer was 2018 71.9, than median 50 tall 43.8% , be in confidence stronger interval, confidence of indication insurance consumer is stable and hopeful.
Specific in light of, insurance consumer develops environmental confidence to keep stable to insurance whole, develop environment and future to run a state to look into to insurance industry future to good; Insurance consumer promotes somewhat to insurance degree of belief, to insurance company sale and manage compensate sincere letter is spent, what product information and service get is convenient the gender give positive opinion; The consumptive self-confidence degree of insurance consumer continues to maintain in higher level, the people faith base that is sure to manage place to depend on is solid; Insurance consumption desire is stronger still, product faithfulness is spent taller; Insurance development returns to source, dedicated advocate course of study, insurance safeguard function increases ceaselessly.
It is reported, this second investigation uses the means such as intercept visit, phone visit and network investigation integratedly, the individual insurance customer that to the whole nation 23 province had bought commercial insurance product begins questionnaire to investigate, reclaim effective example is close 20 thousand. Among them, network investigation still got safe, Chinese is protected inclusive life of Chinese birthday, Pacific Ocean person, friendly nation, country birthday money danger, always bring 37 insurance company such as money danger support energetically. Each insurance company is in small gain of company official net, government, company to questionnaire of investigation of transmit of platform of small letter public is linked and publicize article table, get effective sample book successfully more than 10 thousand. The support of your kind effort of insurance company promoted consumer investigation effectively to participate in degree.
Index of confidence of Chinese insurance consumer already wove 4 years continuously intercurrent cloth, mirrorred insurance consumer to be opposite from flank apiration of preference of accredit of the confidence of insurance environment, degree of belief to insurance, consumption and insurance consumption. It is better to weave continuously and release an index to conduce to stimulative insurance service consumer, conduce to rights and interests of better stimulative consumer protecting the job. Bureau of protection of rights and interests of consumer of the silver-colored meeting that keep watch also is opposite China content of report of index of confidence of Chinese insurance consumer offerred opinion and proposal 2018. Side of finite liability company represents fund of Chinese insurance safeguard, will improve method of confidence index work out ceaselessly, perfect exponential system, strengthen exponential gain to apply, drive insurance industry to serve a level to promote ceaselessly.
(Jin Rong)
