A lot of compatriots are easy go to extremes, when unmanned 2017 retail a place with a draught is arisen, it is the sound of recognition everywhere; Arrived to began to appear again 2019 one sings Cui Zhisheng. Nobody are actually retail what say without them already is so magical, also say without them so decline. Unmanned and retail a kind of configuration that is new retail development only, it is met certainly long-standing, and can get stabilizing developing.
Appeared as what clean out coffee 2017, a lot of people nobody retail played a day, be like China earth to be met very quickly is unmanned inn everywhere. Say unmanned and retail look, basically be the member that point to to silver did not close in inn, reduced labour cost thereby, reduced administrative difficulty. But retail essence remains a commodity to sell customer, if did not achieve this goal very well, so reduce labour cost and reduce administrative difficulty, it is an invalid process only, not be a significant result.
The factor that affects a result is very much, labour cost is only among them one of. Very much unmanned and retail business committed this kind to become the process namely the mistake of the result. They were not mixed in commodity supply catenary fluctuation kongfu, did not make lucky run, also did not take good management outcome. This is not the fault of unmanned and retail itself, do unmanned and retail person to still need generally to fill however retail tax. Retail it is an integrated course, had done only among them a certain respect is far insufficient; Retail also be the long industry that a rude meritorious service gives skilled work at the same time, think shortcut hard to avoid to fall head broken and bleedingly.
Very few somebody analyses the reason that these unmanned and retail businesses fail seriously, also lack the necessary esteem of the crowd that explores to these adventure, lack the comprehensive understanding of unmanned to instantly retail industry more. All sorts of never had carried out nobody retail " expert " , a lot of stations are wait-and-see on the bank from media public figure, jump out in succession right now, pass a few rumor, nobody retail say to get without a single redeeming feature, attract all sorts of eyeball thereby, achieve some kind of their goal. These sing declining sound, nothing more than the following kinds:
One, RFID label is too valuable, do not suit retail trade
This kind of sense is commonner, ministry of career of Lian Jingdong X also abandoned nobody with this reason retail. Whether does this reason hold water? We see the metabolic trend of price of ticket of passive UHF RFID:
Can see from the graph, actually, on the high side is before RFID ticket price, just about unmanned and retail arisen, every commodity needs to stick RFID label, make RFID label dosage soars, make ticket price drop quickly. And this kind of downtrend still can go down continuously all the time, the author is forecasted RFID label is average 2020 the price will fall 0.15 yuan the following. When nobody are retail and arisen, double RFID ticket price is now, how to say this problem without the person? The price reduced an in part now, instead someone says RFID label became valuable do not suit. This is a worth while and soul-searching question.
Show the price that controls in 0.2 yuan actually, to commodity all the convenience inn with lower price, its cost also is occupied only 2% the left and right sides, add in storehouse semi-automatic the cost that sticks label, namely 3% . To the sale that domestic convenience store controls 120 thousand yuan every months on average, every months of cost is 3600 yuan probably. Unmanned inn can save person of 3~6 of the member that receive silver, the cost of label of RFID of labour cost far outclass that saves apparently. To the others retailing shop, for instance store of bookshop, drugstore, clothing, because commodity is average the price is higher, its cost advantage is more clear. So this view does not hold water.
2, unmanned inn experience is bad, do not suit retail trade
This is additionally one kind of more popular notion, think retail trade is service industry, the somebody in inn, client experience is better, doing not have a person won't do. Actually this problem should divide all sorts of setting to look.
Have some of shopping setting, for instance appeal things inn, actually major client likes to shop footloosely more, it is good that nobody should compare somebody.
Having some of setting criterion someone is better than nobody, for instance clothing store, have guide when buying, the experience will be betterer. So now clothing store, fruit inn, drugstore, it is the member that receive silver through receiving silver-colored technology automatically to omit only, but still withhold guide bought part, namely little person inn (decrease artificial) , is not unmanned inn.
To convenience inn, it is quick pass the time in a leisurely way is tasted for the most part, every day object and standard commodity, do not need to guide commonly buy. But to cooked food treatment, be need person (the machine that uses complete automation, temporary cost is too high still) . For instance inn of Da unmanned wisdom, do not have a person at ordinary times, but in commute fastigium, what meeting somebody undertakes for some time inside inn is early in the heat of dinner feeds treatment.
Actually, receiving silver and unmanned value automatically to defend is a kind of advanced technique only, it has suitable applied setting, also have the setting that does not suit, cannot overall is negative. From the point of practice, now more it is the profit that uses unmanned technology integratedly and the advantage that somebody serves, both neither pursuit is absolutely unmanned, also do not seek absolutely someone, seek integrated cost minimum however, experience best effect integratedly at the same time.
3, unmanned inn can cause unemployment of a lot of people, can bring about a society degenerative
This is eyewash. From the point of human development history, the development of industrial machinery causes unemployment of a lot of farmers, but a lot of farmers became a worker, the society did not go backwards, progressed instead; IT and automation technology caused unemployment of a lot of workers, but a lot of workers turned a technology into personnel, the society also did not go backwards, still be in progress. Same argument, unmanned inn technology just conforms to the principle of simplicity people liberate in odd reduplicative labor come out, thereby more OK is engaged in the job of higher skill and more value, perhaps have more time to enjoy the life. This is social progress, not be degenerative, and this is a kind of development tide that cannot resist.
Process of 4 Industrial Revolution
4, Japan does not have unmanned inn, so China does bad and unmanned shop
A lot of people think Japan is convenience inn so develop, own a lot of famous brands again, japan did not do unmanned shop, china also does not want to do, should do also do for certain bad. This kind of view, it is to not worth of one refute. Japan did not pay treasure, should be China also shut pay treasure? Before portion of world mobile phone 10 had done not have Japanese brand, so of China China for, should OPPO, VIVO and millet close to just be opposite? Still have the person of this kind of viewpoint, still roll Japan to go.
5, Alibaba and Beijing east did not do, the others company does what do not rise
This is a point of view that makes me more afflictive, alibaba showed the idea of unmanned inn on its section that clean out content, also do not have next online opening again next an any unmanned and hypostatic inn; Beijing east established department of career of a X, of do sth on a large scale near 20 unmanned store opened in the whole nation, operation effect is not quite good, begin be defeated and retreat next. One is to waiting for others to reclaim wasteland open circuit, next preferred buy, such oneself need not pay meaningless tuition; One is he paid a few tuition, the imbroglio in the home, also did not have idea to do, begin cease all activities. These two are very let me not have of language.
The business of look down upon of big nevertheless company is very much, the thing that miss is not little also, the world also is not the world that is a few big companies, how to appear possibly still otherwise do one go all out great? More what is more,the rather that the medium and small businesses that China earth still has two hundred and seventy-six million four hundred and forty-seven thousand two hundred and thirty-two, "Everythings on earth all has crack, that is the place that comes in solely " !
Of course any newly emerging things need to pass a paragraph of very arduous growing process, ability shapes finally and mature. An enterprise is to must survive above all of course, at the same time also must certain society takes on. In those days Tibetan king Bodhisattva says, I do not issue hell, who issues hell. That lets us issue hell! Need not be in successfully me, and work force needs not Tang Juan!
Hold retail essence, it is core with efficiency, cost and experience from beginning to end, adjust ongoing direction ceaselessly, abandon blame is black namely white concept, learn each strong point integratedly, learn from others's strong points to offset one's weakness, low cost trial and error, fast iteration. It is certain that I believe nobody are retail can greet spring!
[article author Li Ying is realized, benefit of inspire confidence in sb buys unmanned and retail author to hold CTO concurrently, benefit of inspire confidence in sb buys business school dean, talent of high administrative levels of the Changsha City,