Original title: The tourist guide is revulsive consumption... the director receives a word to help dimension power
Hot line of municipal Wu service organizes director of special subject of right of experience brigade dimension to receive word activity one hour yesterday listen to 15 to complain a phone
By taxi the car goes on the west the coast, elder brother does not hit a watch to still drop the passenger on the way; Shuang Fei the hotel of 5 stars class with good go about selling an idea of 6 days of high end, hotel of 5 stars class disappears however when actual travel; Go out travel was bought by flicker 8000 multivariate emulsion mattess, does the ability after coming back realize be deceived should do how? ... for cogent safeguard city of insular city travel good figure, those who become issue of side of authority of dimension of brigade of experience of busy season of travel of good our city accept deal with the job, hot line of municipal Wu service organizes director of special subject of right of experience brigade dimension to receive word activity yesterday morning. Citizen and tourist appeal to beg basically involve hotel room dispute, travel contract dispute, tourist guide to be suspected of safety of food of revulsive consumption, meal, taxi collecting fees tourist attraction of management, travel binds the problem such as consumption, the problem that citizen of departmental door put up with reflects spreads out investigation to handle.
The spot
1 hour is received hear incoming message of 15 experience brigade
Receive in visitting an activity, city travel develops appoint, city public security bureau, city traffic is carried appoint, wholesome family planning of bureau of city business affairs, city appoint, the branch such as industrial and commercial bureau of superintendency bureau of city food medicines and chemical reagents, city, city price bureau concerns responsible comrade to accept central spot to receive in 12345 hot lines listen accept, coordinate the relevant issue that handles public report. In the process receiving a sentence of a hour, the public participates in enthusiasm to upsurge, relevant section response is positive, the spot receives field of travel audition experience to concern an incoming telegram in all 15, among them, departmental door controller receives a sentence directly 9. The citizen appeals to beg basically involve hotel room dispute, travel contract dispute, tourist guide to be suspected of safety of food of revulsive consumption, meal, taxi collecting fees management, tourist attraction binds the problem such as consumption. After the activity ends, the problem that citizen of departmental door put up with reflects spreads out investigation to handle, hot line of municipal Wu service will undertake supervising and direct, pay a return visit, ensure the citizen appeals to beg have fulfil, at every turn has turn.
Enter July, qingdao city consumes market order to administer 7139, annulus comparing grows 10. 37 ％ , drop compared to the same period 18. 5 ％ . Basically involve: It is shopping consumption domain 3629, if the citizen mirrors marriage gauze photography to serve consumptive dispute, electric home appliances Complain Case 1: Live less one day to hope room cost is retreated according to the facts Tourist Mr Cheng is mirrorred, he and a few friends of Sichuan go last week amuse oneself of Qingdao Lao hill, live in to be called " China severe house " hotel, before living with inn-keeper agreement come to an agreement or understanding, eat repeatedly take everybody everyday 220 yuan, include a meal 3 times. Before be being entered, mr Cheng group advanced room of two days is expended, gross 4000 multivariate, but lived actually one day only, requirement inn-keeper is returned the following day the room expends 2090 yuan, but inn-keeper retreated 500 yuan only, to why go back 500 yuan, inn-keeper also did not make reasonable specification. Because Mr Cheng and inn-keeper do not have contract agreement, after its happening, the friend of Mr Cheng contacts inn-keeper all the time, communicated a lot of times with the boss, but the boss does not offer a return. Mr Cheng expresses, do not withdraw total fund, retreat a part to also be accepted, but it is very beyond the mark to retreated 500 yuan to think only, because this calls,complain, the hope can help him solve a problem about the branch. Because complain a person current and outer, wang Shujuan of deputy floorwalker of committee of development of Qingdao city travel is being received Cheng tells the sir when listening to this to complain a phone, let him complain the thing through be being written crisply letter, and relevant bill, agreement send city travel to develop committee to execute the law supervisory place, the phone is received after listening to an end, meet those who invite area under administration execute the law the branch goes verifying a condition. Here, this controller also reminds broad visitor, go out the journey must sign normative contract, once produce dispute to must have saved relevant receipt, so that be offerred to relevant section when dimension authority. Case 2: Shuang Fei 6 days of high end swim to sell at a discount greatly Citizen banker gentleman is mirrorred, he arrived on July 4 this year south Chongqing of city north area road 116 - 6 China travel agent signs up, 4 attend to reached the Kunming August 12 on August 7 Dali Shuang Fei of lira of Li Jiangxiang case 6 days of high end swim, cost 22900 yuan and sign a contract. But knapsack is lost when the first day arrives at Kunming, the tourist guide does not grant to manage however, and the hotel environment that enters and round eat are very poor also, the hotel of 5 stars class that the last day reserves, but the hotel of accommodation did not register a particle however, the contract service that whole trip signs together is completely abhorrent, complain Chinese travel agent to this incoming telegram, the hope is coordinated in the light of this matter about the branch fulfil processing. To village gentleman complain, the reporter contacts city travel to develop committee to execute the law yesterday afternoon when supervisory place, relevant controller expresses to be being contacted actively, if the circumstance belongs to fact general,handle according to concerned regulation. Case 3: Be bought by tourist guide flicker emulsion mattess Citizen Ms. Han is mirrorred, she reached the designated position April this year at the Lu Guidou in Hong Kong of the area austral city the inn of retail sales of asinine mom travel by the hotel signs up the toward Xiamen travel before attending is round, ever sought advice to did not shop when ginseng is round requirement, but after arriving at a tourist attraction actually, the tourist guide guides a tourist to buy the emulsion mattess that claiming is Malaysia entrance, do not allow to leave otherwise, final oneself are cost 8000 multivariate bought mattess. See through news emulsion mattess manufacturer is con now consumer, actual mattess sale 1000 multivariate, ask asinine mom gives now return money, fulfil processing about the branch please and refund. To this, city travel develops Wang Shujuan of committee deputy floorwalker to remind, go out travel must rational consumption, want to had signed shopping complement agreement with travel agent, in order to ensure legitimate rights and interests. Believe tourist guide, inn-keeper not blindly " revulsive " conduct propaganda, or be afraid of lose face and buy; Do not want covet " cheap " , or follow the general trend and buy; Do not be in be not regular store, the shop that perhaps cannot produce normal bill and stall are bought. Before shopping, should listen more, look more, notice to examine article price and metric method; Wait to jade article of local local speciality, medicinal material, bullion, want to be discriminated carefully, discretion is bought. Bill is asked for after shopping, what bill content wants to include pair of place to buy article character is detailed state, the discovery after buying has great quality problem truly, can deal with matters concerned of pay compensation for what one has unlawfully taken through travel agent. Be aimed at the specific report of Ms. Han, committee of city travel development executes the law supervisory place already spread out investigation to check. Case 4: The hotel decorates noise faze civilian asks to return a house Tourist fierce gentleman is mirrorred, he was in on August 13 hotel of 577 Yi Ruikai Lai concluded way of yellow island Dalian 3 rooms, but into discovery of the ability when living hotel interior has in the evening decorate, noise is very big, special faze civilian, fierce gentleman expresses that he cannot continue, the requirement returns a house, but hotel clerk manner is bad to also do not agree to return a house, because this was hit,complain a phone, the hope helps about the branch harmonious. Liu Wei politics receives deputy director general of city industrial and commercial bureau after visitting, understand a situation and coordinate actively, arrange at once on the west The Ministry of Commerce and Industry of coastal new developed area the door and brigade of coastal new developed area is sent on the west appoint the comrade heads for investigation together, find out a circumstance to belong to solid, final this hotel apologizes to fierce gentleman, fierce gentleman also expresses to be found out no longer, both sides reconciles. (Wei Xiao of reporter of learn on job of reporter Sun Jingfang)
