The world differs because of you, you decide professional career, dare do oneself, it is better to do oneself, I am Zhang Xiaotong, I wait for you.
Friends are good, this paragraphic we can continue, inside human channel concerted effort how to dissolve duty field to conflict. Two paragraphs can fall on cent.
What calls conflict? There still is a group between the individual between the manner that because be opposite,same thing hold differs and processing technique, what arise because of these reasons is contradictory, this kind of contradictory become acute calls conflict! Then we can issue two on cent, then I want to listening to this paragraphic before, you should do a business first, take a piece of paper to be written down first namely, the duty field that produces on your body recently conflicts, include 5 W a H, who who, When when, Where where, What produces conflict, Why because of what thing why. A H is How, how you handle at that time, after that is playing a part, we can have a few small issues to want you to continue to write, before saying if where manages,the field that reach office conflicts, what I think you must agree is conflict it is two-faced.
Do not try evasive all conflict, true some conflict are healthy, get along like husband and wife which have do not conflict, call what ladle not to touch boiler edge to wait a moment, if Bin Ting is good,respect every day, but make the same score Jing Rushui every day, never conflict without the word, the likelihood also is very dread affection, right? Admit it first, manage it next again, actually we should do our utmost evasive two words cry evasive. Do not try to go namely evasive conflict this thing, admit to manage next.
The sort of conflict, we have 246 taxonomy 246.
The first kind 2, by large category cent conflict has two large categories, mix well namely bad. Good conflict we call constructive conflict, that is to show bilateral purpose is consistent, but because settle the way of the problem or the method is different cause, he may be beneficial really, he can let you produce a few original idea to let people seek new approach, long-standing problem is able to show and still solved likely, return the viewpoint that can make people corrects him, still can stimulate interest and creativity, and the capacity that you still have an opportunity to check your, these applaud the conflict with constructive conflict. That calls bad conflict additionally one kind, we call ruinous conflict, because bilateral purpose is primary,that is abhorrent and those who cause, it may be harmful really, to people depressed feeling, frustrate feeling, person is mixed generation distance feels between the person, generation suspiciouses with mistrustful atmosphere is waited a moment, some employee or branch safeguard him oneself only sectional expedience, still this employee is not willing to develop together with the group, it can cause personnel prediction of a person's luck in a given year, so this is planted bad conflict we call ruinous conflict, this is 2 two kinds big.
By the crowd cent conflict has 4 4 sort, we this paragraphic affirmation emphasizes particularly on is us the 2nd those who say is human between, the first kind is individual and internal conflict, it is two Lilliputian in yourself brain fight, a little while such a little while in that way, this calls individual interior conflict. The 2nd kind is us this paragraphic those who emphasize particularly on cry human the conflict between. Between the colleague, between you and client, between you and boss, you follow single person is waited a moment to be opposite between subordinate of single person. Still a kind of conflict calls the conflict inside the organization, it is a branch inside. Last kinds make a group between two or between a few branches. Divide kinds big by the crowd.
Finally the 6 conflict level that press more scientific aspect, we are the tensity insecurity according to conflict degree will divide for 6 class, the lightest is slight opinion disaccord perhaps is misunderstood, is this the commonnest is what happen every day? The 2nd kind is open doubt perhaps challenges other, this does not say to see in company average, be afraid small gain what public date this the commonnest. The 3rd kind is the verbal attack of affirmative sex, the girl that I say to good word be a guest is taken receives certain client phone to have provoke fling abuses has verbal attack to belong to this kind namely, I always say what suit be a guest to take this position to true is not everybody repeatedly, if be idiosyncratic type,be Lin Meimei Lin Daiyu may be enraged dead by the client, if be Lu Zhi deep he may give gas to die the client, because pick up the telephone,answer client question, you can encounter utterance of the other side to atttack really, and still not be to be aimed at you to grab the phone scolds meeting some!
The 4th kind is menace and ultimatum. Some makes northeast of that my client modelling enterprise, employee was dismissed, this employee take things too hard, because iron rice bowl-a secure job was done not have, taking the bottle of DDVP, the station ensures public security in the factory there send a short message to say you come out to me to head of human affairs department, you give me restore an official to his original post, otherwise I look to you to death on the spot, so big one company is so well-known, I die in this, you think social consequence makes this coerce ultimatum of menace of human affairs ministry.
The 5th kind of tensity is invasive limbs attack, this is in a company not should common. When I cut down the member of persons employed at the outset, go in some home company when cutting others into parts, the likelihood is done not have so serious, but I say to be very sorry cannot offer the job to you again, I just poured a cup of hot tea to him, this heats up tea clang be spilled on my body directly, this does not call limbs to call limbs not completely attack, but I am frightened the leg is softly at that time! I return a very calm very elegant that tea end to be done from the body, actually the leg been quiveringing, and I still have after the event a psychological shadow, talk not to pour boiled water to them with heel employee, can you imagine? Socially, the offer one's seat to sb on the bus, and start work belong to this kind of conflict, call invasive limbs attack. Just saw a news yesterday, it is a schoolgirl because physiology period is honest too uncomfortable on the bus do not have offer one's seat to sb, grandpa backhand gives spank, this belonged to limbs to atttack, what do you say this calls the thing? Last kinds the most serious make devote oneself to publicly to destroy the other side, this is in a company really not quite common, on small gain the company of some actor or actor is making public channel water of calumniatory to start a rumour of actor of alleged to craftsman adversary employ army etc, it is a kind to belong to this. I remember Taiwan that Wu Zongxian he is quite facetious, say Duan Zi, he says by Duan Zi, he says you see you red, how do I do then? I am waiting for your accident affection, I am red not, I am waiting for you to give a thing, if you do not have an accident, I do some of thing to you, of course this he is to press Duan Zi to say, but the honorary fame that actually he devotes oneself to publicly to destroy the other side is waited a moment, also be to belong to this kind of conflict.
The reason of conflict is varied, but you want to admit really, as long as the person interacts with the person, can produce conflict, the reason can arrive simply occasionally funny, experience of different city, different culture, different setting, habits and customs, past is met bring about completely right a thing has different view! I cite an especially simple case, I am dogginess personage, our home has an auspicious baby to call cloth the dot, I resemble be opposite to him the daughter is same, I often say my daughter is the old, our wife and children is not nodded is the second, actually he is a dog! When that is walking a dog, a neighbour will also be in on walk a dog, see I lower his head to follow treasure of his home the stone of a dog's gall bladder to say baby calls an aunt, I won't get angry really! Because we are belonged to same a channel is same a circle! But it is neighbour likewise, family others does not raise a dog, be afraid of dog allergy dog even, you should be returned there is a grandpa outside disappearing to you domestic dog dog says, baby calls a grandfather, you see a family beat you not to beat you, this did not go up with respect to conflict! Still have me all the time viewpoint of value is life work is balanced, but a lot of people are to work and make arduous efforts, you say to be able to have conflict, again you listened to go, I engraft to my daughter all the time marriage wants be matched for marriage! Because marry,not be two the individual's things, however two everybody child the thing of one pile person, and do not say different setting, different life small habit, he gets along every day also can pose conflict, ? I had seen really, because be forced to tell sth bit by bit twists that to twist him from here by the side of this wherefrom,he conflicted, had you seen?
The reason that conflicts so may have the following kinds, there is difference on need target and viewpoint of value namely, it can have conflict. Another is planted expectation is worth and appear you are finally as a result deviation, it also has difference to also have conflict. Another is planted the deviation on the respect existence understanding such as circumstances of behavior of motive of the way one speaks or what he says, metropolis generation conflicts. So does processing conflict is the idea of any conflict basic what is the principle? The first admits it faces up to it. more important at 2 o'clock, first fire fighting cools conflict, but after the event must find igneous source, do not make what it relapses recurrent. Before us a few paragraphic had said 28 principles, this thing comes out the energy that you must have 80% is thrown immediately go fire fighting, because the thing is the most important, but we must take after the event to do preventive government, you analyse research to study you with the time analysis of 20% why old fire fighting, is this fire cause in after all? You attack with the cause of time research fire of 20% the fire of 80% was opposite.
What is the 3rd principle? I often say the person is on-the-job he is not prattle day, communication it may not be a bad idea, treat conflict may as well, want technological process, you establish regulation, custom handles conflict, we the first pace the 2nd pace the 3rd pace the 4th pace you do it into flow, what is to press flow to come with respect to easy to handle. We say this detail again later. the principle learned to listen namely at 4 o'clock, certainly overweight can say can listen, this is in communication skill, listen attentively to skill to must be more than talking skill.
This is 4 basic principles, what is the basic measure that handles conflict? The first recognizes all sorts of symptoms of conflict, the 2nd knows the essence of conflict and extent, locate his tensity surely. The 3rd root cause that begins investigation and understanding conflict that fire cause. What the 4th pace lists this conflict may arise is sequential, the 5th pace lists you want achieved result, seek possible solution downward again, this is the 6th pace. The 7th pace, introduce a third party to serve as intermediate mediator immediately when necessary. This is the basic measure that handles conflict, at the back of us that paragraphic return can specific dilatancy, every mode has which move, these we fall one paragraphic besides. In this paragraphic grand finally commendation checks that, call Tuomasijierman test of model of 2 dimension conflict. My hypothesis is you it is certainly this free test was searched to finish it on the net, next our reentrance the next is paragraphic, how are 5 kinds of mode that are 2 dimension models handled?
End this paragraphic before it is harmful that we conflict traditional point of view first, need to avoid, into what do we turn slowly? Conflict is human association in, affirmative meeting is abiogenesis inevitable, next do we hope can what does sublimate become? Promotion performance cannot be short of a little constructive conflict in duty field, must have conflict, occasionally you discover group exhausted negligent collapses without fighting capacity, do not have new move, how are we still met? We return can intended production a few conflict, will catfish effect promote fight? So next paragraphic the 2 dimension model that we just can see conflict technically, specific use method, thank everybody.
